Song won't play because is is not authorized on this computer, but then try to authorize it and it says it's already authorized

I have purchased a song from the same computer on itunes that my library plays from. However this certain song is grayed out and will not play. It says the song is not authorized on this computer, but then I try to authorize it and I get a message that this computer is already authorized. Any ideas?

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

TS1389 I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

Delete and redownload them if doing so is free in your country.
(83692)

I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I am unable to purchase anything because " I do not have the correct privelages".But when I check in properties and the security tab, everything seem to be checked. Also the read only box is checked and when I uncheck it seems ok but it has not unchecked

I am unable to purchase anything because " I do not have the correct privelages".But when I check in properties and the security tab, everything seems to be checked.
Also the read only box is checked and when I uncheck it seems ok but if I check again it is still checked.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

The photoshop library operation failed because quicktime is not installed on this computer

I'm getting this when importing a Photoshop Timeline Animation into After Effects.
"The photoshop library operation failed because quicktime is not installed on this computer"
I have all updates to date.
Any clues?

After Effects CC (12.x) does not import animation/video layers in PSD files. You should render and export your animation from Photoshop as a movie file and import that into After Effects.

My songs won't play because the original file can't be found. Please help.

I cannot play any of the songs in my iTunes. Whenever I try to play a song an error message pops up. It reads, "The song could not be used because the original file could not be found. Would you like to locate it?" I have to search for the song on my hard drive in order for it to play. This process works but it would be very timely and tedious to go through each one of my 5300 songs to get them to play. Is there a faster way of doing this? Please help. Thanks.

The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

Itunes store songs won't play? Even after I authorized my computer...

I purchased a handful of songs from Itunes store a few months ago.
Recently they started not playing and said I had to "authorize" them for my computer.
I made an Itunes store account and signed in to authorize the songs, but when I try to play them it asks me to authorize them again and then says "This computer has already been authorized".
Any suggestions?
Thanks.

I had the same problem after I purchased a cd online in the iTunes store on my work computer. It asked me to authorize the computer to purchase the songs, and then repeatedly asked me to authorize the computer to play the songs.
I just spoke with Apple Care and it seemed to fix the problem. I am using a PowerMac G5 and running Mac OS X 10.4.11 as well as iTunes 8 so the following steps might vary according to your make model etc...
Shut down iTunes and open your hard drive found on your desktop.
On the left side you will find a "house" icon with a file name you have specified.
Inside that file you need to open the "Library" folder.
Inside the "Library" folder you will find a "Preferences" folder. Open that.
Now you will find a list of of files and folders. Many of the files will start off with "com.apple..."
Find any and all files that read "com.apple.iTunes..."
I had three ("com.apple.itunes.plist", "com.apple.iTunesHelper.plist" and one other I cant remember the specific title to)
Highlight all those files and drag them into your trash.
Once they are in your trash, restart you computer and open up iTunes. Things should work now.
Apparently this resets some preferences (or something along those lines).
Hope this helps, and I always find Apple Care to be very easy to work with so give them a call.

Hello, my ipad mini is completely 0% and it won't charge on a wall charger, i tried to reboot, but then the low baterry sign pop up saying it is not charged, which is really annoying to me, i literally had to wait 8 hours to reach 1% before, thank you!

Hello, my ipad mini is not charging what so ever and it is literally 0%. Once I put it on my wall charger, it still won't charge. I tried rebooting it, by pressing the home and sleep button for 15 second. I tried to change the wall outlet, AC Charger Adapter with USB for the Apple ipad mini and nothing would not work. This happened more than a billion times, and i had to wait more than 18 hours just to reach 1% before.
My Imessage doesn't work either, each time I send a message it won't send.
I have lots of problems with my ipadmini.
Please help me,
Thank you!

iMessage not working:
1. Make sure software is up to date
2. Make sure Messages is enabled; Settings>Messages
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

IChat video option "not supported on this computer" but it is a MacBook ...

I bought my wife a MacBook and have been using iChat with an AIM account over a Sprint Sierra 3g/4g hotspot to video chat with my wife while she is away for training.
It has been working for the past several months and now says it is no longer supported. Only audio chats.
Camera works fine in Photo Booth and I made sure that all camera apps were closed when she opened iChat. Also had her reboot her machine and make sure that she had not disabled video. Video menu isn't even available though only audio.
Any idea what is going on??

Hi,
This can be about how much Internet Speed or rather the portion of a shared connection she can "See" on the computer.
Doing a Speed test may determine how much speed she has
http://www.speedtest.net/ (Use the yellow star)
When you say "reboot" do you mean a complete shut down then (Re)starting the machine rather than just using the Restart option ?
I would also try a PRAM reset.
Shut down the computer.
Restart it holding down Apple/CMD (or ⌘)+ALT PR Keys until she has heard three Start Up Bongs.
Lastly it might be that iChat has "Saved" the wrong Bandwidth speed to the .plist involved.
She should do this to find out what iChat can 'See" and has saved.
Shut down iChat
Open Terminal.
Copy and paste this Bold text in to Terminal and hit the Enter/Return key.
/Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7
This will cause iChat to Launch and create a Log in Terminal about what it is doing.
It will pause once the Buddy list has loaded with info in the Log about NAT tests and port tests.
She should Quit iChat at this point.
She should copy the log and post it here. (Save it to TextEdit is an option)
Quit Terminal.
About 1/3rd the way Down the Log should list the BWD (Bandwidth) it can see - both upload and download and say whether it can do 1-9 Audio chats or 1-3 Video chats.
Also get her to check the System Profiler and whether in Hardware > USB the computer can "See" the camera ?
8:54 PM Sunday; July 18, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

A song won't play because it says i'm not authorized. When I try to authorize my computer, it says I already am authorized.

All the other songs on the album play just fine. I don't know what happened.

Delete and redownload it if doing so is free in your country.
(72101)

I keep getting the notification 'The disk you inserted was not readable by this computer', but I never inserted anything.

Hey there friendly advisers.....is there a way to resolve this issue. I keep getting it every time I power up.

Being almost 4 years old, it may be time to replace the PRAM battery.
Also, might you have anything inserted in the SD card reader slot?
Do you have any USB Flash drives connected?

You can't open the application "Adobe InDesign CS4" because it is not supported on this architecture"

A day or two ago I went through installing Adobe InDesign CS4 on Leopard OS X.5.8. After what appears to be a successful installati
on, in launching InDesign CS4 the message " You can't open the application "Adobe InDesign CS4" because it is not supported on this
architecture" comes up". Calling in to support and speaking with the agent who read through previous posts, suggested to me that I
should try the same fix that has been suggested when I ran across an error when installing Adobe InDesign CS4 on another separate ha
rd drive externally connected to this computer running Snow Leopard OS X.6.1 for the error reading: "Damaged &/or incomplete install
ation" when launching afterwards. The support technician told me to first delete with the uninstall Adobe InDesign CS4, InDesign.
Following this I am told to run the CS4 Cleanup Utility. I restart the computer each and every time after running each of the utili
ties. Now I am told to install InDesign as a trial version from the DVD and after installation to go ahead & enter the serial numbe
r. When launching InDesign CS4 after installation got back the same error as before: "You can't open the application "Adobe InDesig
n CS4" because it is not supported on this architecture" comes up". Followed KB404711 article and no success. What else can be don
e to fix this issue?
This morning contacted Adobe Support regarding this response:
After having a detailed reserach on your issue i acme to the conclusion
that the problem you are having is not related to Adobe software but its
in fact related to your MAC version ( OSX-5.8). While reseraching your
issue i came across
to many forums where a lot of postings were about the similar error but
with different products the only comon thing was all the Errors were
with Mac machine , also when you check the system requirements for
Adobe Indesign Cs4
by going to the following link
http://www.adobe.com/products/indesign/systemreqs/?promoid=DRHXE you
will find the Mac OS version supported are from Mac OS X
v10.4.11–10.5.4. but we do support Snow Leoprad , so i would like
to advise to you to either contact your system manufacturer or upgrade
to Snow Leopard ( mac os x 10.6)
I have been told that my case is being sent to Level 2 agents and that it can take 24-48 hours for a response. In the meantime I decided to see what the Support Forums can do for me. Until then I am down. Thanks for the help.

In the application folder there is a folder 'Adobe InDesign CS4' within which there is just the application file. I would expect there should be more file there??
I've un-installed and installed again - still the same.
Even downloaded the dmg again and done thwe whole thing over again.

The disk you inserted was not readable By this computer (Error)

Hi
everytime in the last couple of days im inserting a bank Cd to my cd/dvd drive (MATSHITADVD-R UJ-85J) im getting the same error
"the disk you inserted was not readable By this computer"
it only happen when the disk is blank. all other disks work ok.
haven't install any new software or hardware, but had some HDD problems.
any suggestion what should i do?
my system profile is:
version 10.5.7
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.20f4
Serial Number (system): W873226** <Edited by Host>

first time posting so not sure this ended up in correct area...
I had same issue except only repairing the permissions didn't solve anything for me. *_If you recently upgraded your iTunes to 8.2_* check your permissions for errors, fix the errors, then restart computer and if that doesn't fix it, then try one of the 3 solutions below as there is a *known burn issue with the recent 8.2 update!*
My permission errors - permissions differ on ./Applications/iTunes.app/contents... etc, should be -rw-rw-r--, they are -rwxrwxr-x
I called Apple Care and we figured out 3 work arounds til a fix is released.
Solutions 1,2 are recommended by Apple Care. I used solutions 1 (easy) and then 3 (complicated).
Option 3 is a pain and takes A LOT of time and HD space or external HD if you have tons of music, podcasts, audiobooks, etc, loaded into your iTunes.
_*3 possible solutions:*_
1. Use the Finder window already built in the mac (to burn onto blank cds) -
Open Finder Window, go to File in the Menu Bar at top of computer, create a new Burn Folder, drag items to the folder and click on the burn icon inside the folder, insert blank disk when asked, add name, select burn speed, burn the cd.
2. Use the app Burn 2.3U -
Found at Apple.com in download section works like a Finder Window and converts audo files to MP3 automatically. (You can set up iTunes to do this as well)
3. Install an older version of iTunes 8.0.2 (couldn't find 8.1 thru 8.1.051) -
I found 8.0.2 at Apple.com, this process is complicated and you will need lots of HD space or external HD to do this because you'll want to back up your music library and you will need to delete version 8.2 BEFORE trying to install an older version. Otherwise stick with option 1 or 2 til a fix is released by Apple.
I ruined 8 blank cd's that actually burned but then I got the error message "the disk you inserted was not readable by this computer (Error)" at end of burn cycle and sometimes early disk ejections. _*I had no problems before the iTunes update in the past 5 days.*_ Still can't read/play the 8 disks but the problem went away!
I had burned 20 cds no problem last week with same media disks that were producing errors after doing the iTunes update, now after chosing to downgrade my iTunes I'm back to burning with no issues!
8.2 has 2 versions 32bit or 64bit, one of them may be PC/Windows version only but not sure which one I upgraded to or if that's even a factor with the permission errors I had.
Best wishes

Seagate backup desktop disk you inserted was not readable by this computer

I am running IOS 10.7.5 and have a seagate 4TB Backup Plus Desktop external drive. I have all of our iPhoto library on it. I get the message "The disk you inserted was not readable by this computer". I went to disk utility and the drive shows up but not a volume and I don't have the option to mount one (most of this doesn't make sense to me but i have read as many posts as I can, looking for the answer). Am I missing drivers, or because a volume is not mounted to the disk, what could that mean?
Did the drive fail or is it more of a software problem? I tried installing the driver again just in case and installed the seagate dashboard but the drive doesn't show up as an available device.
I tried to see if it would appear on my laptop (PC) because it is billed as being able to do both PC and Mac with no further driver install required but nothing doing.
what thoughts do you all have? Do I need to get the disk warrior or is there some way to fix this issue that I haven't thought/read about?
Thank you!

Additionally, the drive does not appear to be formatted (according to the screenshot). That might have something to do with it.
Aside from that and for future reference: you do not need any software that is included with external hard drives - as long as you format them for Mac (as most are formatted for Windows out of the box), there is no need for any software.

Suddenly my 1 TB Western Digital external hard drive has decided to give me a "the disk you inserted was not readable by this computer" error

I was playing music on iTunes (my iTunes library is stored on the hard drive) when I realized that it was running slow and giving me some pinwheels. So, I force quit iTunes, ejected the hard drive, waited a couple of seconds and plugged it back in. To my surprise it gave me an error that said "The disk you insterted is not readable by this computer" with the options to initialize, ignore, and eject. I have been searching Google, YouTube, and other forums for fixes (I am not too handy with Terminal without some assistance). I am able to go to Disk Utility and I see the drive there, and when I go to the partition is says "not mounted" I have tried repairing the disk only to get the notificiation that tells me Disk Utility is unable to repair the disk. I also ran Terminal and tried doing diskutil repairDisk and repairVolume to no avail. Below you can see the information I have gotten from Disk Ultilty and Terminal. Any and all help would be greatly appreciated as I have my music library, art projects, and other very important data on this drive! Thank you in advance!

Yikes, doesn't look too good. But there are still things you can try.
I noticed the disk is formatted as MS-DOS FAT32. While such disks can be read and used on Macs, it's better to set up your disks formatted for the Mac. For one thing, the Mac disk repair tools don't work as well on FAT32 (PC-style) disks. Which might be why Disk Utility did not succeed.
I suggest using a PC running Windows to connect the drive to and see if the data are all visible, and if not, run the built in disk check tools in Windows. Also, WD disks usually come with disk tools on the drive, did yours come with those? Either for the PC and/or Mac? You might be able to download them from the WD sites.

Song won't play because is is not authorized on this computer, but then try to authorize it and it says it's already authorized

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