Song won't play on authorized computer but has incorrect email address/ID

Hi All,
I am trying to play a purchased song "Watching the Detectives" by Elvis Costello on my computer. When I click to play the song, an error message appears that I need to authorize the song to my computer. Unfortunately, the ID/email is no longer valid and I am not able to access it or reset it.
When I enter the current ID and password I get a message indicating that this computer is already authorized.
Any suggestions are greatly appreciated!
Be Good and Behave!

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(87306)

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Delete and redownload them if doing so is free in your country.
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If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
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TS1389 Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

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Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
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Protected AAC files won't play on authorized computer

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I just moved my iTunes files to a new computer with iTunes 10 and authorized the computer. It will play Purchased AAC songs fine, but when I try to play a Protected AAC file it says I have to authorize the computer. When I do that again, it says that the computer is already authorized and that I have authorized 4 of my possible 5 computers. But when I try again to play the Protected AAC song, it does the same thing all over again.
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Your post is more informative than any of the punks at the apple store and the email-only (!!!) itunes support they refered me to. Basically, my wife is having the same issue with her old library. She has an old @aol.com as the "user name". When I try to play one of these old songs (that I copied from her old laptop onto my desktop for a consolidated, shared library) I get that pop up, "This computer is not authorized to play "[song title]". Would you like to authorize it?" The 'Apple ID' auto populates with [heremail]@aol.com. You mentioned that you used your name and also your apple ID. What is the difference, and how can I enter it differently in the pop-up? I have tried manually typing in her (maiden) name, with and without a space, also the [heremail] without the @aol.com, then entering the password that we know of, and still nothing.
Sorry to bring up old issues, but I could really use the help. She has over 2000 purchased songs and they can't be played on anything but the ipod that hasn't been synced in years.
Also, when I log into her old iTunes account in the iTunes store, there are only about a dozen songs in the Purchased section. ***??? This makes me think there is a real issue with the iTunes system.
Like I said, apple was ZERO help with this. The emails that we received were sent to us by a person who probably bangs her head against brick walls for fun.
Also, I have set all the permissions to the folders and files so both her and my login have read/write.
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Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
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Yes. Delete and redownload them if doing so is free in your country.
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Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
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I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

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I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hi! I bought a song on itunes, and now it won't play on my computer or iPod. Itunes on my computer keeps telling me that I'm not authorized to play the song on my computer, even after reauthorizing it. Is there anything I can do to play the song?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
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I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

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Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
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Try forgetting the network, reboot your iPad and then try joining the network again.
Settings>WiFi>Your network name>Forget this network. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go back to Settings>WiFi>Your network name>Enter your password>Tap Join.
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Song won't play on authorized computer but has incorrect email address/ID

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