Song wont play and skips what should i do?

I downloaded a tune from itunes and wont play and skips. How do i delete it and re import it??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (or the Purchased tab in the iTunes store app on your phone).
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • HT1296 I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour.

    I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title.  what do i do next??  They play on my iphone and from the itunes library but not from my ipod touch.

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • One particular song wont play and was playing earlier and now skips please help

    one particular song wont play that could play earlier and now skips please help

    i would delete and re download it from itunes if you purchased it form them

  • Song wont play and just jumped to next song automatically

    Hi guys, Im using MacBook Pro OS X 10.9.2, iTunes 11.1.5(5) and iPhone 4S
    Actually, i added my musics on iTunes library and all of them play properly in iPhone but when im going to play a specific one it wont play and automatically jumped to next track. Once I deleted the song on MacBook's library and add it again but still cant paly it on iPhone! However, i can play the exactly same song on MacBook without any problem but in iPhone cannot!!!!
    is there any solution for this issue ?!

    Hi Sharif - when you go to play the music on your iPhone is there a cloud icon with a red arrow next to the length of the track as shown below?
    If so the track is not on your phone. Tap the cloud and it will download to your phone and once finished you can play it normally.

  • My computer is authorized yet one song wont play and says it needs authorization what do i do

    i just bought a song and when I try to play it it says my computer needs to be authorized. When I hit authorize, it says my computer is already authorized yet thie song still wont play because it still says computer needs to be authorized. Whats wrong

    The song appears to be corrupt. Delete and redownload it if doing so is free in your country.
    (82521)

  • Downloaded an album and half of the songs wont play.

    I downloaded The Fault in Our Stars album and most of the songs wont play, it just skips to a song that actually works.

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • HT1849 i bought an album and two songs wont play right. how can i fix this

    i bought an album and two songs wont play right. how can i fix this

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • TS1718 I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

    I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I purchased iphone 5 a month back... It get very hot and drained very quickly while playing games . What should i do ??

    I purchased iphone 5 a month back... It get very hot and drained very quickly while playing games . What should i do ??

    Take it in for service at your nearest Apple Store or authorized reseller.

  • ITunes 11.0.1 - Song not bold and skips when album played.

    iTunes 11.0.1 - Song not bold and skips when album played. 
    Song is in light grey font, not black.  The song (let's call it track 3) will play when selected, but when playing the album, it skips from track 2 to track 4.  Bought album on iTunes.

    If you right mouse click on the greyed out song and select Check Selection from the bottom of the list all will be well. iTunes does not play unchecked songs

  • The system information in my mac wont quit, it wont open and it wont forcequit as well what should i do?

    the system information on my mac wont quit, it wont open and it wont forcequit as well what should i do?

    Press and hold the power button for 10 seconds or more.
    Best.

  • I brought an album and one song plays half way and then just stops playing and skips to the next song

    i brought an album and one song plays half way and then just stops playing and skips to the next song

    - Try a reset. Nothing is lost.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Delete the songs and redownload by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • TS1389 I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old

    I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.

    Hello Johnny Reptile,
    The following article details the necessary steps for resetting your old Apple ID's password.
    Apple ID: Changing your password
    http://support.apple.com/kb/HT5624
    Cheers,
    Allen

  • TS2430 MY IPHONE DIED AND NOW IT WONT TURN BACK ON what should i do?

    my iphone died ive had it plugged in and nothing what should i do?

    roaminggnome wrote:
    Your iPhone was microwaved.  It is dead, deceased, gone.
    "'E's passed on! This parrot is no more! He has ceased to be! 'E's expired and gone to meet 'is maker! 'E's a stiff! Bereft of life, 'e rests in peace! If you hadn't nailed 'im to the perch 'e'd be pushing up the daisies! 'Is metabolic processes are now 'istory! 'E's off the twig! 'E's kicked the bucket, 'e's shuffled off 'is mortal coil, run down the curtain and joined the bleedin' choir invisible!!"
    Sorry. I couldn't resist.

  • SONG WONT PLAY ON ITUNES

    on march 24th i believe or recently i purchased the new KIP MOORE CD. and it is amazing. and been listening to it non stop ever since. well just last night when i was listening to the cd on my ipod i realized the first song kept getting skipped. so when i got home i got on itunes and clicked it. the pop up came up saying you are not authorized to play this song. so i signed in. and it tells me that i my computer is already autherized. and skips to the next song. so i was reading and i read to deauthorized everything i did that. and still same thing. so what do i need to do now. is there some way to fix this. ... now i did download it last night to my laptop. and it plays but on my iPod and main computer the song wont play at all. wont even burn to a cd to listening to it.. please help me. i wouldnt mind if it was a song that sucked but it is an amazing song. thanks.

    ap, have you moved the song files on your computer that have the exclamation point next to them? Try playing them in iTunes and see if a window doesn't come up asking you to locate the file. Also, there might be something wrong with the song file that is keeping iTunes from syncing it to your iPod. Do all these songs have something in common that you might recognize?
    Jeff

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