Song wont play from old email account

cant play some songs, I believe they were downloaded with an old email which no longer exists, please help...
thank you!!

Apple ID Contact
http://www.apple.com/support/appleid/contact/

Similar Messages

  • HT5312 How to authorize songs to play from old email address when I don't know old password, and old email account doesn't exist?

    I have many songs that won't play because they were purchased on former email account (yrs ago) and I can't remember the password.  The security questions aren't working either.  Is there somebody I can contact, or any way to get access to the songs/authorize so they will play?  Thanks.

    Apple ID Contact
    http://www.apple.com/support/appleid/contact/

  • Cannot play songs purchased on an old email account.

    I have an old email account (I still have access to it) that I used to buy lots of songs from the iTunes store.  For some reason, I cannot play those songs anymore.  I have reset the password so that I can remember it but I am still not allowed to play these songs.  I am not talking about a couple of songs...I am talking about hundreds of them.  Please..I need help!
    Thanks!

    Authorize the computer for the account.
    Store > Authorize Computer.

  • Hide emails from old email account

    I have an email account from a school that i no longer attend. i would like to keep this email account in mail (because i want to occassionally look through the messages) but i don't want the messages to show up in my general inbox. In other words, i only want to see emails from this account when i click on this account -- not when I'm looking through my general inbox. Is this possible?

    Tell your friend to send the message to only one of your email addresses.

  • 9 songs wont play

    Hi... just bought the album "Capture/Release" by The Rakes.
    And for some reason I can't play 9 songs: 22 Grand Job, Open Book, The Guilt, Binary Love, We Are All Animals, Violent, Terror!, Work Work Work (Pub Club Sleep), All Too Human.
    These songs are on my iPod but when I press play nothing happens. While the 3 remaining songs (Strasbourg, Retreat, T Bone) everything is normal.
    I emailed support... and no offense to them but they gave me a crappy service. Maybe they think everybody has an iPod Shuffle, by just giving me the iPod Reset Utility for that model.
    So I tried to reset my iPod through iTunes and didn't work.
    Then I used another iPod... and songs wont play.
    I emailed support again and apparently they are just going to ignore me.
    So can you help me?!
    Sorry if I sound rude BTW.

    Hi-
    This probably doesn't help, per say, but it'll enlighten you.
    I got an iTunes gift card for xmas for $25 this past season. I used it, tried to download my movies, nothing happened. When I went back to look, my account claimed I DID download them. Being that you can't download more than once, I obviously couldn't try again. So $25 went to Apple and I didn't get a single leased tune, TV show, or movie from them. I saw leased because it's not truly ownership, they have too many limitations that real ownership doesn't contain.
    So long story short, I contacted Apple a few times and they've ignored me as well. I even told them I've spoken to my attorney and promised suit for not just this incident, but incidences that have cost me thousands of dollars in the past. Would you believe they still haven't replied? Let's hope they have a good excuse in court.
    Feel free to email me directly with questions:
    [email protected]
    -Niko

  • TS1389 I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old

    I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.

    Hello Johnny Reptile,
    The following article details the necessary steps for resetting your old Apple ID's password.
    Apple ID: Changing your password
    http://support.apple.com/kb/HT5624
    Cheers,
    Allen

  • Songs from old email address can't be authorized

    I've tried everything on support sites to get songs to play from my old email address. They ask to be authorized one by one and I don't know the password from the old email address. When I try to reset the password it doesn't even recognize my birthdate. I can't even call a tech support number or get an answer to a chat or email. I bought all those songs and now itunes basically has stolen them from me - feeling like calling a lawyer.
    I've tried authorizing from administrator, resetting password bla bla.

    I've tried everything on support sites to get songs to play from my old email address. They ask to be authorized one by one and I don't know the password from the old email address. When I try to reset the password it doesn't even recognize my birthdate. I can't even call a tech support number or get an answer to a chat or email. I bought all those songs and now itunes basically has stolen them from me - feeling like calling a lawyer.
    I've tried authorizing from administrator, resetting password bla bla.

  • Playing music purchased with apple id from closed email account

    i can't play music purchased with an apple id from another email account that no longer exists
    Please Help!!!

    Is it an old Apple ID of yours? If so, then whether the email is still valid or not, the Apple ID is still there. You need to authorize that ID to your computer by signing it onto iTunes and then clicking on Store on the top menu, then Authorize this computer.
    If you don't remember the password to that old ID, you can change it here: Apple - My Apple ID
    If you don't remember your Security Questions, you can have them reset by iTunes Support:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT1296 I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour.

    I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title.  what do i do next??  They play on my iphone and from the itunes library but not from my ipod touch.

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • How do I delete an old email account from my system

    I was asked to update a password to our company email account and I updated.  Then I had to update the password on my iphone.  Now my iphone won't send any emails out because it is asking for an update to an email account that was never associated with this iphone (the email account was from a former employer).  It must have been restored or synced to my iphone or tied to iTunes through syncing.  I deleted the old employer phone from itunes when I left the job and purchased a new iphone.
    But now my new iphone is not sending emails because it says that the old email account does not recognize the new password.  And there is no old email account to delete.  I've looked in my itunes acccount to try to delete there as well and can find nothing to delete from the old account.
    Message was edited by: ggslavik

    Very interesting, thank you for the update.
    I would next reset the network settings on the phone, in case there is some info there that is stuck and causing the issue:
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    I would also check these locations to see if the account is signed in anywhere else as an Apple ID in your Settings:
    iCloud
    iTunes & App Stores
    Messages
    FaceTime
    Game Center
    If not I would as a last resort, backup your iPhone with this article:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    And restore it from your backup with this article and test the issue:
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    If the issue persists when restored, then restore it as a new device and test the issue to help isolate the data in the backup.

  • How do I delete an old email account from my iPhone that keeps popping up?

    How do I delete an old email account that keeps popping up on my phone?

    Hello Willon63,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • Will I still recieve emails from my old email account after creating an iCloud email account on my devices?

    After creating an iCloud email will I still recieve emails from my old email account account on my devices?

    If the old email account is a non-iCloud email account, then yes.  You will continue to receive email from your old account as long as it is still set up in Settings>Mail,Contacts,Calendars.
    However, if the old email account is an iCloud email account, you will have to add it back on your devices in Settings>Mail,Contacts,Calendars>Add Account>iCloud, then sign in with your old iCloud account IC, in order to continue to receive it on your devices.  If you do this, the old email will be fetch only, not push.

  • My IPAD is downloading old emails from my email account on my PC.  How can I get it to stop?

    My IPAD is downloading old emails from my email account on my PC.  How can I get it to stop?

    You might be able to trick iMovie by temporarily moving that project folder out of the following location:
    Mac HD > Users > (your home folder) > Movies > iMovie Projects > (look for the name of the project that blew-up)
    Drag that project folder to the Desktop for the time being. Launch iMovie and see if it still tries to create the Project Thumbnails. If it gets past any error messages or other house keeping, you can create a new project. Otherwise, quit iMovie. Drag that project folder from the desktop BACK into your iMovie Projects folder. Try launching iMovie again and see if it gets stuck generating the Thumbnails.

  • So my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

    so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

    Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
    OT

  • Song wont play even after purchase.

    song wont play after purchase from itunes nor the album cover picture wont show need help!!

    You might have a bad download. Contact the iTunes Store support and see if you can download the song again.
    The email form is at the bottom of this page:
    http://www.apple.com/support/itunes/store/songs/

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