Songs and videos all disappear after sync

Since updating to the new OS, sometimes when I sync my iPod touch, all the music and videos disappear. I then have to restore and it take a long time as I have a 64GB touch and LOTS of music. It's irritating to go to listen to some music and the entire library is missing. Just started with the new OS. Any suggestions?

Mine just had this problem. I read one of the other discussions and they said it was most likely caused by Genius. Either way, I just added a song to my iPod that wasn't already on there and ta da! All music and vids were back!

Similar Messages

  • Music and Video Content Disappears After Transfer From itunes

    Hi
    I am experiencing a very strange issue so I hope someone can help or has at least experienced this themselves.
    I have my iphone set up so I manually manage/sync music ans content. For the last 2 weeks everytime I transfer music and video to my iphone it disappears after I eject the device from itunes. When transferring the content this works as expected and I can see the tracks being transferred. If I then go into my music library while the iphone is still connected to my laptop I can see and play music on the iphone.
    As soon as I eject the device (in the recommended way) my iphone music library shows no content what so ever it has vanished. If I then reconnect the iphone to itunes, on the iphone summary screen it seems to show there is content on the iphone as the GB capacity bar is filled up with whatever I have put on their but no content is visible on the iphone.
    Interestingly if I download a podcast or music directly onto the iphone this stays on there.
    This is driving me mental has anybody else experienced this and if so know how to fix it?
    Thanks
    Chris

    I'm having the same issue and haven't found anything on how to fix it other than restoring my phone. Won't be doing that. Hopefully this bumps it back to the top and someone will have an answer.

  • Music and videos gets corrupted after syncing

    I have been having this issue for quite sometime now. It first started when I was using an old laptop to sync my iPod touch 4th gen. Not just syncing, just transferring music and videos. But the videos get corrupted after transferring the file from the laptop to ipod. I thought it was the cable but as soon as used a faster laptop, the videos were transferred without any corruption issues. I reformattd the laptop as it might have some malware or other softwares interrupting the usb transfer but it still gets corrupted. So I thought, the communication between pc and the new ipod system might be too much for an old intel core duo @ 1.6ghz to handle.
    Now, I am using a laptop with intel core 2 duo @ 2.0ghz. The corruption issue is now returning. The music can be played but when playing, it seems like it's jumping, stuttering or something. Please note that it can be played but it sounded like a bad interrupted download.
    For the old laptop, the videos are usually the ones the gets corrupted. For the new laptop, it happened recently during a massive sync I performed. I wonder if there's a usb buffer thing that gets full.
    Anyway, is there a way to prevent this or check which mp3s are corrupted? I have plan to copy all the mp3s using TouchCopy, then compare the mp3s to my source mp3 using BeyondCompare.

    You can't copy music from a i device to a Mac computer. Only from a Mac computer to a i device. So you will have to copy over your iTunes library from your old computer to your new Mac.

  • My Finder menu, HD, and dock all disappeared after I mistakenly downloaded a bogus version of Firefox. How do I get them back?

    I think I may have gotten some sort of virus after downloading a "bogus"  Free version of Firefox. I uninstalled Firefox immediately, because I noticed my Macbook was acting strangely, but the next time I turned it on, my HD, Finder menu, and dock were all gone! Basically there is now an empty, blue screen. I have booted in safe mode and deleted preferences, but nothing is working.

    kimaward wrote:
    . Plus, I didn't download it from the Mozilla website :--(
    This probably is the mistake you made.  Many sites that offer application downloads also include adware as an unrequested 'bonus'.  Try AdwareMedic and it should take care of the unwanted ad popups:
    http://www.adwaremedic.com/index.php
    If no success, the use the Apple support procedure, which is a lot more complicated:
    https://support.apple.com/en-us/HT203987
    The lesson is, always download from the developers web site or from the APP store.  That way no unwanted items will not be included.
    Ciao.

  • Video purchase disappeared after sync

    Hi,
    I've downloaded Ice Age 4 from my ipad (from the itunes store) while on vacation. It worked all right until I sync'd my ipad with my imac. Then, the movie not only didn't transfer from the ipad to the imac but was deleted from the ipad. You can imagine the drama with the kids.
    The weird thing is that I had purchased Madagascar at the same time and it's still there.
    When I try to download everything available on my itunes account from my imac, the movie doesn't appear there either, while it is shown in my purchases.
    Any idea ?
    Thanks !

    iphone will sync with only one computer at a time.
    You can re-download your apps:
    http://support.apple.com/kb/HT2519

  • 1st Gen iPhone - ALL songs and videos no longer there. POOF! No sync.

    I have not listened to music or watched videos on my 1st gen iPhone in about 2 months. Little did I know, ALL the songs and ALL the videos have disappeared. Gone Poof. I have not synced in a couple of months so it wasn't a result of a new OS. Maybe it's just getting old but has this happened to anyone else? I don't know where they went or when it happened. Gremlins? I am now afraid to reload/sync for fear I will lose pix and contacts. Just want to know if this spontaneously happened to anyone else???

    Hey Larry,
    I went ahead and did a "restore" and everything was back to normal. It did take a while, though, as it wiped out then re-copied over 7Gigs of data to the phone. It was a hassle, but all is OK. I'm still concerned, though. I also spoke with a Genius at the Apple store who had never seen this, and thought it was a problem with the "file type" in iTunes, but i checked and movies were still "movie" filetype. He suggested MANUALLY checking/adjusting every file, but that is rediculous and there were hundreds of songs and videos!! Anywho, on my iPhone the date outside of the iPod items (music, videos, podcasts, etc.) was not effected, and all is back to normal after a lengthy "restore." Still looking for a "why" on this one...

  • I upgraded to 10.5.1 and all my music disappeared after syncing. How do I get it back?

    i upgraded iTunes to 10.5.1 and all my music disappeared after syncing.  How do I get it back?

    I lost all my music, too - except for 3 pieces!? And I just upgraded, didn't choose sync'ing :-(((
    Sure would like to get back my music, videos and playlists!
    Most of it was my personal compositions/recordings, not bought at the iTunes store.
    (This Mac has OSX 10.5.8)

  • All my songs and videos gone after app transfer to my laptop (iOS 5.0)

    All my songs (about 1800 songs/12GB) and videos (10gb) have disappeared while two of my apps, Asphalt 6 and Real Racing 2 were being transferred from my iPod to my laptop. I guess they were being transferred since they have been updated and I haven't synced my ipod into my laptop for a while. But today while it was trasferring, it said that I'm running out of storage continuously and later on I saw that the transfer was done, but my songs and videos were gone! And my last backup was like when the iOS first came out, so it would mean nothing to restore from backup right now.
    I can see all of the songs and videos that were on the iPod still on iTunes, but when i click on them, it shows the exclamation mark which means that they have been disappeared or something... Any help please?

    The storage space taken up by "Other" can be made up of, notes or files of any kind you've added to the iPod whilst using it as a hard disk or album artwork. Or sometimes when the iPod data base has become corrupt.
    There will always be a few MBs of used space under "other" but if it's in GBs it's unusually large. This often happens when the iPod data base becomes corrupt.
    If the iPod is enabled for disk use, you can look at the folders on the iPod through Explorer or Finder (on a Mac) and delete anything you don't want.
    If it's a corruption of the iPod database (as seems likely here) it will probably need to be restored, see how to restore the iPod to factory settings which will erase the iPods contents and reclaim the used space.
    Then reload the music from iTunes.

  • How do i put tv programmes and videos from itunes to another iphone, without having to delete all data on the phone and replacing it with my library? i switched the 'sync only ticked songs and videos box' yet it still wont let me transfer videos from my i

    How do i put tv programmes and videos from itunes to another iphone, without having to delete all data on the phone and replacing it with my library? i switched the 'sync only ticked songs and videos' yet it still wont let me transfer videos from my itunes onto my new phone, any ideas??

    Copy the entire itunes folder from the old computer to the new computer.

  • I deleted all songs from the iPad multiple times.  Each time I reconnect and sync all of these songs sync instead of the chosen playlist. Settings on Summary page are Sync Only Selected Songs and Videos. Music only the playlist is checked.

    How to I stop iTunes from reloading what was on the iPad instead of what I have selected?  Summary screen shows "Sync only checked songs and videos"  Music has only the selected playlist.  All songs were deleted from iPad by swiping them to the left and hitting delete (very time consuming).  Sync is set to manual.  However whenever I hit Sync, the old music gets put back on the iPad.  I have had this happen at least 6 times.

    Solved it.  "Automatically fill free space with songs" was checked on the Music page.  Worked perfectly once this was unchecked.

  • I downloaded a new version of Itunes on my PC now some songs and videos have stopped working as well as ringtones have disappeared.

    I downloaded a new version of Itunes on my PC now some songs and videos have stopped working as well as ringtones have disappeared.

    I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

  • Ipod doesn't show all the songs listed in Itunes even after sync is complete

    Ipod doesn't show all the songs listed in Itunes even after sync is complete

    I'm going through the same thing, I've tried de-authorizing and re-authorizing my computer and that seems to help. I haven't gotten all my songs back yet, but I've got about 75% of it back.

  • Sync only checked song and videos - not working

    On my iTouch, the only way I can get music on it is manually or through a playlist. The "Sync only checked song and videos" will not work. Am I doing something wrong?

    Under the 'Music' tab (when you connect the iPT, and under the 'Devices'), make sure that 'Sync all Music' is selected, not the 'Sync playlists' option.

  • When i drag and drop to my ipod it wants to sync everything, but if i make changes to the syncing options and apply it wants to sync it all to make it work. i have 12000 songs and takes two days to sync everything. is there an easier way to drag and drop

    when i drag and drop to my ipod it wants to sync everything, but if i make changes to the syncing options and apply it wants to sync it all to make it work. i have 12000 songs and takes two days to sync everything. is there an easier way to drag and drop just one album without making settings changes?

    The first ever Sync of 12,000 songs to an empty iPod will take a while, but it shouldn't take two days.
    Once all 12,000 songs have been Synced to the iPod, subsequent changes to just one album will result in a very short Sync time. That Sync will include:
    the change to that one album
    play counts on iPod updated into your iTunes Library
    Smart Playlists updated: some complex Smart Playlists are not always updated by the iPod but have to wait for a Sync with the Library.
    housework - in other words, behind the scenes tasks that we don't need to see.
    Those subsequent Syncs do not sync every single song every time.
    So, stick with Syncing. If the first Sync of all your songs is taking too long, try syncing part of the Library (say one or two genres) the first time, a further part the second time and so on. After all, with a Library that large, manually managing the iPod will be a source of torture.

  • I have two Apple ID's.  How do I move all the songs and videos that I bought using Apple ID "A" over to Apple ID "B".  I plan to use Apple ID "B" from here on out.  Thanks

    I want to move all the songs and videos that I purchased using Apple ID "A" over to Apple ID "B". 
    I plan to use Apple ID "B" from here on out. 
    Thanks to all. 
    I'm using Macbook Air
    OS X ver 10.9.3

    You can't do this yourself; if desired, you can ask the iTunes Store staff if they'll do it, but they probably won't.
    (108496)

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