Songs and Videos won't play on ipod

Hi! I just got a new ipod and transfered some songs and a video to my ipod. They show up on the ipod but when I click to play they do not do anything. I have tried reseting and it does not help. Please help me if you have had this problem or know how to fix it! Thanks!

Welcome to Apple Discussions!
Do they work in iTunes? Have you played them there?
Also, try this...
Restoring Your iPod
Merry Christmas
btabz

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Purchased songs and videos won't play on iPod

new 5th gen iPod shows songs and videos purchased from itunes onto computer and synched into ipod library, but won't play them. songs loaded from cd play fine on ipod.

Usually when this happes, the software on the ipod os not up to date.
whe nyou connect the ipod to the computer and the ipod shows in itunes under devices, click the update or restore button to the right in the summary screen so itunes can check online to see if there is an updated version of the ipod software online.
If you update first and that does not work, try the restore.
http://www.apple.com/support/ipod/five_rs/

My songs and videos are not playing.

Hello,
My songs and videos are not playing in the iPod. If i play music on online in iPod, it works. So, please reply me as soon as possible.
Thank You,
Krishna Patel

I have had similar problems in the past, but not with so many songs... If you got them on the iTunes store, and there aren't so many, just re-download them, this happens to be sometimes. I'm guessing that there was some error during the download. sorry.

I have little exclamation points next to some of my songs and they won't play how do I get them to play?, I have little exclamation points next to some of my songs and they won't play how do I get them to play?

I have exclamation points next to some of my songs and they won't play...how do I get them to play?

I am not an expert but here's my two cents:
The exclamation point means itunes cannot find the music file in order to play it. There are several possible reasons for this, including but not limited to changing the name or location of your music library/songs, or storing them on an external hard drive or device that is not currently attached. The solutions for these are different so let me know if any of these apply and we can troubleshoot.

Recently downloaded chris stapleton song and it won't play. what's up?

recently downloaded chris stapleton song and it won't play. what's up?

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Videos won't play on iPod touch though they show they have been synced.

Transferred 3 digital copy movies through iTunes to iPod Touch 4th Gen. Now in Videos App movies are "gray" and won't play.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Videos won't play on iPod touch?

So, I have two iPod touch, 4th gen and 5th gen, I recently downloaded some videos outside of iTunes, they will sync onto my 5th gen iPod and play just fine, but when I try to sync them onto my 4th gen iPod it say's "I't cannot be played on this iPod". Why? It's an MPEG-4 file and I have plenty of space on my iPod. I've tried resetting it. Everything, why is this? And does anyone know how I can play them on my iPod touch 4th generation?

Maybe here:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
However, I looked a the specs for the 4G and 5G and they both say they play the same video formats.
All I can suggest is the stand at fixes
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

When I try to import songs/playlists to my iPhone 6, grey spotted circle shows up next to most songs and they won't play. Help

I just set up my iPhone 6. I made a full backup from my 5 to iTunes. Everything was backed up and transferred except any of my music. Simple enough to do it manually, I thought and tried. But when I transfer a playlist from iTunes to the iPhone most songs show up in light grey with a dotted circle next to them once they are on the iPhone list and they won't play.
There are lots of threats about grey dotted circles from the past. Does anybody know what the issue is? I have the newest iTunes version and IOS version (8.02) for the 6. Why is this happening and how can this be fixed? This is all my music on my mac and most of it was on my previous iPhone 5, so why won't it play on the 6?
Thanks!

OK,
I was asking a little fast. It did indeed not work for a little while (up to 20 minutes) but once I started chatting with apple support it started resolving itself. The grey dotted circles mean two things. 1) the computer was taking some time to transfer the songs onto the phone (quite some time for some songs) but then they appeared on my phone. and 2) those songs I purchased, I can listen to on my phone and my imac, but they will remain unable to play (grey dotted circle) when I look at them on iTunes in my iphone playlist. So, I can play it on regular itunes or on my iphone, but not in my iphone folder on itunes. I hope that makes sense.
So problem got resolved for me. I hope this helps.

HT201269 I just rebooted my computer. I put itunes back on my computer. some of the music has a ! next to the song and it won't play. how do I get the music back?

I just rebooted my computer. I put itunes back on my computer
Now some of the songs have a ! next to them and they won't play
I would appreciate any suggestions.

First try:
iTunes: Finding lost media and downloads
Next
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other music y will have to get them like you did before

Mpeg - 4 videos won't play on ipod classic

I have several movies I've created in mpeg-4 and they won't copy to my iPod classic because it says the format isn't supported. Guess I don't understand since they are supposed to play on an iPod classic.

try to make sure that the bitrate and resolution is suitable for playing on iPod.
the general limits which the iPod carry.
H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per sec., Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per sec., Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats;
Try to lower the bitrate and resolution, maybe this will help.
if this still doesn't work, try another video to iPod video converter instead.
Windows XP

Ipod not in dropdown list and itunes won't play from ipod after 8.1download

ever since I downloaded 8.1 itunes my ipod no longer appears in the dropdown list (right click on song or podcast - add to playlst) when i want to transfer a song or podcast to my ipod. My only option is to drag and drop now. Also I cannot play on my computer a song or podcast that is on my ipod,(I do this to sync my ipod to where it last played) it's as though it is not recognizing it even though my ipod icon does appear in itunes. I use a 1GB shuffle.

i knew the solution was in front of my face! thank you so much pointing it out for me : )

New songs and playlists won't sync to iPod since 8.0.2

I have an 80gb iPod classic. I have made numerous failed attempts to sync new songs and playlists since downloading this latest 8.0.2 version of iTunes.
When I plug in my iPod it shows up in iTunes, when I sync it iTunes shows a progress bar, then it tells me that the sync is complete and I disconnect my iPod when prompted. However, when I attempt to locate the song and/or playlist on my iPod, they are no where to be found, but I can still locate them on iTunes. I have roughly 10gb of files on the iPod, so I don't have any issues with available memory.
+Somebody please help!!!+
Message was edited by: tummystick

Have you tried clicking on the ipods name then go to movies and click sync movies and do the same with the playlists and it should work (:

I purchased a song and it won't play. Help, I'm new to Mac

I purchased a song, and it shows up in my library, but it won't let me open it. I have authorised the computer, but that didn't work. I'm new to the whole mac thing, and would appreciate any help.

Most likely it's an incomplete or corrupted download. Contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
Good luck.

Movies and videos won't play since last update

since the recent update to itunes, my tv shows and movies will not play. as soon as a movie is selected to play, I get this popup with itunes has stopped working-checking for a solution-blahblahblah-closing program. Itunes is exited. have done the quicktime preferences uncheck 3D, have done the safe mode, have done the uninstall and reinstall itunes. nothing works. now, the unchecking 3D will allow the movie to play but at choppy audio and video, not enjoyable at all. i'm using my desktop for this (windows vista64 bit). Apple will allow not phone support for itunes and got the usual "oh, we're not aware of this problem", yet google it and you see it's pretty common. before the recent update (sep 2012), itunes worked fine. help please.

Hi Rick,
Interesting thread on Quark's forums. Mark Douma posts here, too. Very knowledgeable with the how fonts work in direct relation to the OS.
I just opened a bunch of OpenType fonts and launched Quark. No problems. But as Mark noted, you'll see the bug pop up after a restart and then try to open the document that uses the OpenType fonts.
However, I created a simple document using a half dozen different OpenType fonts and saved it to the desktop. Going by Mark's assumption about the cache files, I shut down my Mac and turned it back on. Essentially the same as turning it on the next day. Per his thoughts, I left the font cache files alone, activated the fonts again in Suitcase Fusion and launched Quark 6.52 by double clicking the document I had just created. Quark and the document opened without a hitch.
Per Mark's post at Quark's forums, Quark should have crashed since I'm doing this all under 10.4.10. That tells me that while the font cache files are the problem for those who need to keep clearing the cache files to get OpenType fonts to work each day, it's not due to OS 10.4.6+. Since I'm having no issues (and never have), I would have to believe it's more likely to be a damaged OS that's causing the problems. If the OS is damaged, then the likelihood that it will in turn write damaged cache files is high.
Or, Quark is damaged. It writes its own font cache files in the /Applications/QuarkXPress 6.0/jaws/ttfont/ folder. If you cleared only those cache files out and relaunched Quark, it might work without clearing the system cache files. That would tell you for sure that Quark needs to be reinstalled rather than the OS.

What does it mean to have an exclamation mark in front of a song, and it won't play?

I am trying to sync music from my itunes account that i didnt buy from itunes and its showing up with an exclamation mark when i click to play the song, and it wont sync all the songs i have. I havent had trouble with it before, so im trying to take any advice if you can help thank!

When you add a track to iTunes, iTunes puts a line in a file (library,itl) saying when you click on the track to play it, iTunes should go play such-and-such a file in a specific location. If that file gets renamed, or a folder containing it gets renamed, or a drive holding that file is disconnected, or a host of other reasons why the information pointing to the file is no longer valid, you get a !
Use Spotlight or browse through the folder to see if the file is still on the computer. You can try finding the file through iTunes to reconnect broken links. If there are large numbers of them it gets more problematic but that are ways to try. It helps though if we have some idea what caused this, such as you moving a folder (don't; move it back).

Songs and Videos won't play on ipod

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