Songs are greyed out on Ipod Touch Gen 4

The songs listed on my iPod touch won't play. The songs are all greyed out and there's a red circle with a square in the circle next the song. How do I resolve this issue? Thanks.

SOLUTION: circle with red square Some Music Won't Play After...: Apple Support Communities
Red square in red circle cannot play...: Apple Support Communities
Remove Red Circles with Square in middle: Apple Support Communities
Red square with circle

Similar Messages

All my songs are greyed out on my iPod except for the songs in my itunes library

I have over 10,000 songs on my ipod touch and when I connect to my Macbook Pro and go to itunes it states that there are over 10,000 songs on my ipod, but when I click to play them a little exclamation mark appears before it. (As it does when the source cannot be found.) At the bottom of itunes it still shows a large blue Audio bar stating that I have over 10,000 songs on it somewhere, but I cannot play them. When disconnecting from Itunes the artists and albums are all showing, but as soon as I go into an album all the songs are greyed out. This only just happened yesterday when adding a few extra songs I downloaded to my itunes and dragged and dropped them to my ipod.
Please help me, the data should be on the ipod somewhere, but for some reason I cannot reach it. I do not have a backup, so this is really annoying
Thanks for any help

Try:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The grey-out ones may not be recoverable.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Music is greyed out on iPod touch, it reads as empty, but files are still there?

Hi all,
I have a 32g iPod Touch that has never had a problem thus far.
Yesterday, I connected it as usual and went to play a song from the iPod via iTunes. The song played perfectly fine. I had the iPod on shuffle, and after that song was over, it went through every song and "greyed them out" with the symbol. I then unconnected it and reconnected it. On the iPod itself, it states that I have "no content." Yet all of the music files are *still there* when I reconnect the iPod, but they're greyed out.
I have reconnected/unconnected it numerous times (all safely) to try and figure this out. Sometimes, when I connect the iPod, the bar on the bottom of the information page shows that I have 24-ish gigs of music--which is correct. But out of nowhere, the bar will go back to saying that I only have apps and photos, no audio. I've restarted iTunes, restarted my computer, restarted the actual iPod--nothing helps.
I can't sync the entire library back to iTunes because I manually manage my songs and most of the music is on an external hard drive. I'm aware that this means that the songs are greyed out in iTunes because the actual file isn't there. However, this has never been a problem on the actual iPod before.
I updated my iPod to 5.1 earlier this week with no problems. I haven't added any new music to the iPod itself. I literally did nothing different from usual. I do have songs from other sources than iTunes, which could mean a corrupt file, but I didn't add anything new in the past week.
I'm aware that a restore would fix this, and I'm okay with doing that...however, I'm more concerned as to WHY this happened in the first place. The loss of files came out of nowhere, with no improper syncs or improper disconnects, no new music, no new updates and nothing new being done. I just don't want to put all of the songs back on the iPod and have this happen again.
Anyone have any ideas? Thanks. :]

Try this previous discussion:
https://discussions.apple.com/message/1552107#1552107

New 6th generation ipod - loaded my library onto the iPod all songs are greyed out and I cannot add a playlist.

I have purchased a new 6th generation ipod and registered it with Apple- it has loaded all my library onto the iPod but when the library is displayed all songs are greyed out and I cannot add a playlist. Can anyone help me ?

The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library. If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
B-rock

Songs are "greyed out"

i loaded songs on this ipod (belongs to my friend) from my itunes. now she's not able to play these songs and the songs are "greyed out" in the playlist i created.

I plugged in my device (iPhone 4) and went to file, next go to the devices section and click transfer purchases from device section (it will have your devices name) then wait patiently. All my songs went from grey to black and were synced onto my phone. I really hoped this helped and didn't just magically work for me!
~gabi

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

Some of my iTunes match songs are greyed out on my iPhone

Hello,
I've had iTunes match since it came out, and it was shaky at first, but started getting pretty reliable a few months ago. However, the last few albums I've added to iTunes match have not been added to the cloud. The songs appeared as "Waiting" for several days until I right clicked and clicked add to iCloud. Once I did that, they showed up on my iPhone and iPad, but now are greyed out on both, even though their iCloud status says "Uploaded".
It gets worse. The last album I dragged into iTunes is stuck on "Waiting". When I right click, I no longer have the ability to add them to iCloud (this may be due to the Yosemite beta – the issue with the greyed out songs has been occurring for a few weeks before I upgraded, though). These songs don't appear on my iPad or iPhone (which I expect), but they do appear on my MacBook. However, when I click to play or download them, nothing happens.
This is very strange behavior, one thing worth noting is, I just crossed 1,000 songs for this artist (I'm a fanatic). I'm not sure if there's a limit of songs per artist, and I haven't counted exactly how many songs are greyed out, but the numbers are definitely close.

Have a look at this: iTunes Store: Troubleshooting iTunes Match
But yes, if you are running OS X beta, you very well could have issues. You should inquire about that in the Developer forums.

Songs are greyed out on new iphone

I got a new iphone and a bunch of my songs are greyed out and I cannot play them.

More advanced security on a device as sophisticated as
an iPhone I can live with. This lack of functionality however
is for me a bit of a let down. Given how powerful the device and
it's os is I would have thought providing read only access to certain
files would not have been difficult. The same applies to
blocking the transfer of these files via any other mechanism
than iTunes. Please don't take this the wrong way, I am very
impressed with the iPhone. I was just frustrated when I sat down
in front of my laptop to find I could not plug in the phone and listen
to music via iTunes. This one function that make it dare I say it
keep pace with an mp3 player.

HT204406 Songs are greyed out on my iPhone and I can't play them as I used to before. How do I fix this?

Songs are greyed out on my iPhone 5 even though they were working before. I bought them on iTunes
How do I fix

A song with an iCloud icon has not been downloaded so cannot be deleted. You can prevent it from showing on the iPhone but you can't delete a song that has not been transferred from your iTunes library or that has not been downloaded from iCloud.
Any chance some of the songs were purchased twice - once in the past from a different album and again recently?
To prevent iCloud songs from appearing on the iPhone, go to Settings > iTunes & App Store and under Show All, turn Music off.

TS1424 When I ave network coverage, my wi if drops out. I am only able to access my music on my phone when I have no network signal, otherwise all songs are greyed out

I can only access my wi if, when I have no network signal. As soon as I move to a better signal area, my wi Di connection drops out.
I have music on my phone, but again, I cannot access this in the gym, when I have a network signal.
I also cannot access some of my apps, as they are greyed out. Please advise

Grey text when you look at the content and a lock symbol at the bottom of the screen just indicates that the iPod is set to sync automatically with iTunes. If you want to connect an iPod to multiple computers, play the iPod songs through iTunes, delete songs from the iPod, drag songs from iTunes, add playlists to the iPod etc. you need to change the update setting to "manually manage songs and videos". The text will change from grey to black and everything will be directly accessible through iTunes:
Managing content manually on iPod
Using iPod with Multiple computers
Syncing Music to iPod
Something to remember about using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device: Safely Disconnect IPod

Songs are greyed out. Error -5000

My songs will not sync to my iPhone. They are still located in my iTunes and play just fine, however they also show up in my phone, only they are "greyed out" and I cannot play them from the device. When I sync the iPhone, I always get an "Unknown Error -5000" about half way through and then it basically stops the entire sync. I have tried rebooting both the computer and iPhone and also I have restored the iPhone to a new phone, still nothing seems to be getting this to work and nothing on google says anything about this error.

I plugged in my device (iPhone 4) and went to file, next go to the devices section and click transfer purchases from device section (it will have your devices name) then wait patiently. All my songs went from grey to black and were synced onto my phone. I really hoped this helped and didn't just magically work for me!
~gabi

Songs are greyed out on iphone and itunes unable to play music

I have loaded all my songs on to imatch.
Now I am unable to play over half my itunes songs.
On my iphone they are greyed out and don't have a cloud next to them
On itunes the songs have a cloud next to them but i can't download the songs nothing happens when i pressed the button.
Please some one help
Mac Version 10.8.4
Itunes Version 11.0.4
Thank you

jhl1951,
Is the Shuffle still configured to manually sync content to it? You can check by making sure the proper configuration is made from under the Shuffle's Summary tab in iTunes while it's connected.
B-rock

HT201272 Some songs are greyed out while others are black. What does this mean and how can I change it? I'm tired of only 2 or 3 songs from an album repeating while the others disappear off the "Up next".

Please help....I hate iTunes to begin with. Especially the latest they have come up with. Layout drives me crazy. And now....I find maybe a couple of songs in an album as "black" and the other titles are greyed out. What does this mean? I find it very frustrating as the black titles will repeat but the others seem to just disappear off the "play next" list. How can I fix this? And no...downloading from iCloud hasn't helped any.

This sounds like you have some unchecked tracks. These are skipped during track to track playback. The track names are slightly greyed out in the album view. You can normally see the check boxes from the Songs view or you can change the status via the rght-click context menu.
tt2

In my I pods music app 3/4 of the songs are greyed out. I can't play or do anything with it and when I sync the ipod to my computer it doesn't help. Can you guys help me?

3/4 of my music is greyed out and I really want it back. Please help!

Do they play in iTunes on the computer?
Based on your reply to another post, did you restore to factory settings/new iPod (not from backup) and sync?

App store and Music app on IOS 6 is not working. Music has my music, but the title of the songs are grey and when I touch them, nothing happens! The app store. when im on search, it exits the app. WHAT SHOULD I DO?!

Okay. I am totally in a bad situtation. I have IOS 6 and 2 things have gone wrong. The Music app where you have your music, is bad. I have songs and stuff. And when i touch a song nothing happens. The letters are grey and nothing happens. The app store is also a problem. The appstore on IOS 6, when im on search and i search for and app, it exits the app store in like 5 seconds. And when i first updated the IOS 6, it was still like that HELP!

Did you do a restore from iTune or iCloud backup recently?

Songs are greyed out on Ipod Touch Gen 4

Similar Messages

Maybe you are looking for