Songs are skipping when played on secondary hard drive

Hey all,
I have a late-2011 Macbook Pro. I installed an SSD and then replaced my optical drive with my original HDD. I re-linked my iTunes media folder to be on the old drive. Everything in my library is playable, however songs are skipping and sometimes iTunes freezes completely. Any reason this would happen? Could it have something to do with spotlight indexing or is it a sign of something more serious? Just yesterday all of these songs were playing fine with the HDD as my primary.
Thanks!

I am not familiar with the insides of a MBP but I am wondering if putting a HDD on a bus designed for an optical drive is what is causing the problem.

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Songs are skipping while playing songs

Ipod Nano 6th generation.Any Idea what would cause songs to sip while playing ? I mean like a vinyl record or a dirty CD.

If you ripped them from a CD onto your computer, the CD could have had scratches on it. Try playing one section of the song, and if the glitches happen at the same place in the music every time, the CD was your problem.

Secondary hard drive disappears

I have a P35-Neo2 MS-7345, bios V1.1, P4 3.0 Family 15 Model 6 Stepping 5, 4GB PC-6400 dual channel, XP Pro 5.1.2600 SP3, Western Digital 75gb on SATA port 0, WD 500gb on port 1, DVD RAM on port 6, AHCI enabled, but I have had the same problem without AHCI.
When I first installed this board a couple of years ago it had a 325gb Western Digital Caviar Blue as a secondary drive. The drive would randomly disappear from Windows Explorer and from bios. Sometimes if I rebooted it would reappear, sometimes I had to turn off the power supply, move it to another port and restart for it to come back.
I downloaded Western Digital Data Lifeguard Tools and ran them. They showed that Windows was not setup for large drives and made a registry change. The drive worked for about 6 months and then started disappearing again. Windows ran a scandisk and found bad sectors so I assumed the drive was failing. At this point I placed the drive in an external case and hooked it up through USB. It worked flawlessly for 5 weeks.
During all of this, I also installed a Seagate 75gb SATA2 drive. It too would vanish after a very short time. I blamed the problem on the Seagate not getting along with the WD but the problem persisted even after I removed the Seagate. The Seagate has also worked for months as a USB drive without problem.
I have noticed on the internet most people with this problem replaced their drive and it fixed the problem. I also notice that in most cases it appears to be Intel chipsets on the board.
I purchased a new WD Caviar Green yesterday and installed the new drive using WD Lifeguard Tools to set it up and within half an hour it disappeared while copying files. I once again changed ports but it wouldn't come back. I disconnected the drive, started the computer, turned it off again, re-connected the drive and when I started it up the drive reappeared but vanished again after a few minutes. I placed this drive in the external case and it has been working perfectly now for a few hours.
Is this a common problem with the P35 and any ideas on how to fix it?

I agree, changing 2 items can confuse the issue and as I stated I am assuming it is the motherboard at this moment.
But, I also have good reasons for that assumption.
First, the PSU was installed with the 945P before the P35 and there were no problems.
Also, no other SATA drives are affected other than any secondary hard-drives. The primary runs on the same power line as the secondary but never drops out or creates any problems. The DVD is also SATA and is never affected. With the DVD disconnected to take load off of the PSU, the drive still drops out on occasion. The secondary drive has worked for as long as 6 months without a problem, but when it does drop out, the only way to get it back is to turn off all power and change ports, sometimes 3 or 4 times and then it works again for a period of time. You would think a PSU would affect all drives and the port would be irrelevant.
I will be putting together another computer for my security system with a large single drive using the P35 and will try a new power supply at that time, just in case. I will install a secondary drive just to test it in case the above assumptions are incorrect, but that will be a little ways in the future.
Quote from: Henry on 09-September-10, 02:33:31
I had a problem with S-ATA HDDs dropping out and it was S-ATA power problem and problem went away after getting the Corsair PSU. For some reason it was only S-ATA HDDs and nothing else in the system was affected. Have you tested with the other PSU on the 945P MB just to be sure it wasn't cause of the problem? Changing more than 1 part at a time does not necessarily point to the actual root of the problem.

My songs are skipping in i tunes when i am playing games or moving the mouse doing other things and only happens on computer not my devices

My songs are skipping in itunes and it is just on computer and happens when i burn to cds songs skip. My other devices the songs don't skip. And skipping is when i am playing a game or moving mouse and checking on something and it is most of songs.

Hello Cathy 21084,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting songs that skip
http://support.apple.com/kb/ts3217
Make sure song files are not damaged
If a specific song skips when you play it, it may be damaged.
1. Delete the song and update your iPod.
2. Insert the CD you used to import the song and import it again. If the CD is scratched or dirty, iTunes may not be able to import the song. Try cleaning the CD or use a different one. If the song was imported or created using a third-party application, try the following:
Use iTunes to import the content directly from the CD.
Convert the content to an iPod-compatible format using iTunes.
3. Update your iPod with the new copy of the song.
Best of luck,
Mario

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Is the Battery level is low?
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Songs purchased from iTunes Store?

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I've marked a number of songs to "skip when shuffling," and I have no problem with that.
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If you need it, I have a script that creates a playlist of any tracks excluded from the shuffle, FindSkipOnShuffle.vbs, which:
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deletes anything in that playlist if it already exists;
adds any tracks that are marked as skip on shuffle; and
displays a message that tells you when it's done (because it's slow, taking about a minute to scan through 10,000 tracks, it's nice to know when it's done).
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hope it helps, Good Luck !!!
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

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Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: [removed for privacy]
My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
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This is what chat support said... Its like talking to yourself sometimes!!
[Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
You are now chatting with support specialist JOLLY R.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
How are you doing today ?
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Great, you?
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
I am fine. Thank you for asking.
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Please let me know if the following details are correct for the notebook in question.
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: {Private Information Removed}
EMAIL ADDRESS: {Private Information Removed}
Am I correct?
[Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Thank You for confirming the details.
[Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
Are you using the same notebook to chat with me which is in question?
[Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
May I know since when you are facing the issue?
[Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
I few weeks ago now
[Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
HP swapped out the DVD drive and I swapped out the HDD's
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Please click on the start button and click on computer.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Reimaged, renamed, removed, rotated them to different bays.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
ok
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Open\
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Is the CD/DVD drive getting detected ?
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
So you need te reseat the CD/DVD drive and the hard drive .
[Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
I did, over and over and over
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
Okay
[Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
I have swapped out the dvd drive and hard drives
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Box would contain- packaging material, shipping instructions & pre-paid shipping label.
• Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
• Fed-ex would come at your place pick it up and send it back to hp.
• This service will cost you $0.00
• Standard turn around time for service is 7-9 business days.
You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
In order to set up a service request please provide the following information:
* Full Name:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* E-Mail address
* Phone Number (including area code):
* Best time to call
* Time zone of your region
[Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
Dont I have on-site?
[Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
Let me check.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
This laptop is my life, my livelyhood.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
I can not be without iot...
[Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
I do understand that .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
As the notebook needs to be repaired , you have to send it to the HP service center.
[Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
It is the motherboard
[Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
What is the difference between repair and replaced?
[Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
But what is there to be repaired if your not replacing anything?
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
If any hardware part needs to be replaced , a technician can be sent to your place .
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
But since the notebook needs to be repaired ,you have to send it .
[Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
This is NOT right
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
I mentioned earlier that you need to send the notebook for repair.
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
I would like to talk to someone about this.
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
What is the turn around time on this?
[Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
It is 7 to 9 business days.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
NO WAYYYY!
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
OK, thx
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
We also have an expedite shipment, where the turn around time is 4 to 6 business days .
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
You are welcome.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Is there anything else apart from this I can help you with now ?
[Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
No
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Thank you

Songs are skipping when played on secondary hard drive

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