Songs are syncing, but won't play.

I've seen a few other threads of people having the same problems, but nobody is offering suggestions or fixes.
I've got a 4th Gen Nano that will download and sync all of my music, but some of it just won't play. The cover art will come up, along with the time-bar, then it'll sit and think about it for four or five seconds... then skip to the next song. It seems to be songs from the same albums that are affected.
Yes, I've reset and restored the iPod. Yes, I've taken all of my music out of iTunes, and put it back again. I've even deleted iTunes, and reinstalled it; then tried iTunes on a different computer. Nothing.
What makes this so annoying is that I KNOW it's the something on Apple's end with this iPod that's faulty, because these songs play on my PC (Musicmatch Jukebox), my PSP, my Macbook (on iTunes), on my iPod Nano 3rd gen, iPod Video, and iPhone. This is the ONLY device I've ever had this issue with, yet Apple keeps insisting that there's something wrong with my files, or that they are authorized or formatted properly, or something.
Anyone got any help on this one? =(

Ok I figured out something that fixed the problem I was having and you (TuxedoCartman) are having I think.
ctrl click all the songs that are giving you this problem, right click one when they're all selected and click "Create AAC version" I think it was, either create or convert.
Once I did that I deleted the original copies of the songs from the folders outside of the itunes library folder. Back in iTunes, click file and then show duplicates. Skip through everything in there and then delete any that have an exclimation before them. After that, I did the restore iPod stuff again.
All the songs that were doing this to me now play just fine. Hope this helps

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I updated my iPhone and now none of the music on it will play. When I sync, I can change teh music selections on it, but they all won't play and are greyed out. Only the Playlists, Artists, Albums are black font, but all songs are grey and won't play

I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
Any ideas?

I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

Songs sync but won't play.

I have an iPhone 4s. When I sync my music, not all of the songs transfer. Some of the ones that do won't play. They have a red circle with a red square in the middle beside the title. How do I fix this?

You are not addressing Apple here. We are all just users like yourself.
Delete the songs and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problems contact iTunes.
Contact iTunes

Itunes says the songs are synced, but they are not on the ipod.

I recently erased everything off of my computer because it had a virus. I'm pretty sure this is why this has happened, but I have no idea how to fix it.
What's happened is my iPod has over 100 songs on it, but when connected to the computer it says it has zero. I figured "no big deal." But it was. When I went to sync my songs onto my iPod, something happened. From iTunes, when I click on my iPod to view the songs, it has only the ones that I had just synced. Then when I unplugged my iPod to listen to them, the newly synced songs weren't there.
I have no idea why uninstalling and reinstalling iTunes did this, since I've done that before when I was having problems with my computer. I would just use a different computer, but none are very convienient and it was a lot of songs that I tried to sync, so I'd have to import all of those into the other computer's library.
I really don't want to have to restore my iPod if there's another way to fix this problem, because I don't want to do that if it won't definitely work. I have a lot of songs there that are no longer in my library (backed up and still on the external server, but its a lot to import individually.) that are on my iPod that I would still like to have on it.
I would really appreciate it if anyone could help me. I have no clue what's wrong...

This Apple knowledge-base article may help address that issue.
Windows confuses iPod with network drive.

HT204406 iTunes Match songs appear uploaded but won't play on shared devices

I have songs (ALAC, DRM free) purchased from Bandcamp that refuse to play or download on shared Match devices. These play fine on my iTunes Match master computer in their original format, and appear to be uploaded/synced to iCloud.
They are available on my other synced devices (iPhone, mac, windows PC) but whenever I try to play or download I get an error saying the song is not available for download.
I've tried completeley deleting the music from the library and resyncing. The songs are recognized by iCloud and added back to my library, but are still not able to play. Because I know this isn't specific to the mobile device and rather to iCloud directly I'm at a loss as to how to troubleshoot it.
My only thought would be that they need to be transcoded (the songs aren't available on the iTunes Store), but it has been weeks since they were initially uploaded, and even if I obtained the 320kbps MP3 files from Bandcamp they would still be transcoded to AAC for Match compatibility, so I'm not really sure how to proceed.
Does anyone have any thoughts or suggestions?
Thanks in advance.

I am experiencing this issue with iOS 8.1.2.

Music Syncs, but won't play

When I sync my iTunes to my iPhone, a lot of my music gets synced, but the name of the songs are grey and aren't able to be played. The titles and album covers are there, but it's as if the audio file itself wasn't synced. Anyone else having this issue?

Uncheck the music in iTunes and then sync your phone, thus removing all music from your phone. When finished, eject your phone from iTunes and perform a reset:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off).
Then, connect your phone to iTunes & sync your music back. See if this fixes the issue.

How can I activate a song that downloaded but won't play?

I downloaded a 2 songs by the same artist. I listened to the first then attempted to listen to the second, but the first song kept playing. The second song shows that it downloaded, but isn't available to listen to. Thanks for your help.

Try first pausing the first and trying the second song.
If that doesn't work delete and redownload the song.
Here is a helpful article. http://support.apple.com/kb/HT2519
If that doesn't work unsync and re-sync music using itunes.
Another helpful article. http://support.apple.com/kb/HT1386

Purchased songs show up, but won't play on iPod

Hey-newbie here. I checked out iPod 101 and it doesn't address this exact problem (or if it does, I'm thick and can't see it!).
I bought some songs off iTunes. They show up in the Purchased file and in the Library. They also show up on the iPod, but when I got to play them, they skip to the next song. I've restored, deauthorized and reauthorized, turned off virus protection-what am I missing? The iPod is one week old! Arrgh! TIA.

Don't have a solution, sorry for that; but you wouldn't happen to be Tia Ann would you?

My video files are .mov but won't play in QuickTime 7 - says it doesn't recognize them. Any suggestions?

Can someone help? I am using windows 7

Your file is likely using MPEG-2 compression and this free software could open it:
http://www.videolan.org/vlc/download-windows.html

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Album uploaded to Itunes match, plays on computer but won't play on ipod, no cloud symbol next to songs. Press play on 1 track and it skips through the album without playing. I've tried deleting the album from PC and downloading again from match and even

Album uploaded to Itunes match, plays on computer but won't play on ipod, no cloud symbol next to songs. Press play on 1 track and it skips through the album without playing. I've tried deleting the album from PC and downloading again from match and even after syncing the album won't play on the ipod
iPod touch, iOS 6.1

I've just connected the ipod to my computer and checked the music on the iPod. The album that I am having trouble with shows an exclamation symbol next to it. I've tried deleting the album from iTunes and re downloading it then syncing but it doesn't appear to affect the information shown the iPod. The album neither deletes nor updates.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS1389 I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

Delete and redownload them if doing so is free in your country.
(83692)

Songs are syncing, but won't play.

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