Songs Downloaded Wrong
I just bough a cd from itunes and half of the songs downloaded inncorectly and they won't play or they're skipping. Should I call itunes and ask for a refund?
kperiod,
Support for the online iTunes Store, is also handled online.
To report an issue with a song, and attempt to download it again, you can do so by logging into the iTunes Store and going to your Purchase History.
Next to the album or songs in question, click on the report a problem link and fill out the information.
Hope this helps,
Nathan C.
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Hello mercdw,
Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Allen -
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Is there any way I can force iTunes to re-match?Songs that are ineligible because they are too low of a bit rate can be converted to a higher bit rate by right-clicking and creating either an AAC or MP3 version. Mind you, the quality will NOT improve; in fact it could degrade a little, but the songs will indeed be re-encoded at a higher bit rate. Once iTunes recognizes that they are encoded at a high enough bit rate, they will no longer be ineligible. And they greatest part is, if they are matched by iTunes, then not only will you have them in the iCloud, but you will be able to delete the original song files (do not select the option to delete them from iCloud) and re-download the matched songs from iTunes in far greater quality.
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Ipod Nano won't play any songs downloaded from MySpace pages...
My first generation Nano was initially sent back to Apple due to the battery losing it's charge to quickly. They sent me back what appears to be a replacement Nano and now this one won't play any songs downloaded from MySpace pages of bands, shared from friends (unprotected mp3 files) or otherwise downloaded from the internet.
Whats unusual is that any songs imported from a CD to the Nano play fine as do any songs purchased from iTunes. I know Apple has stated that any files the user wishes to play on their iPods will play as long as the format is compatible. (All of these songs in question played on the original Nano and the problems started when they said they fixed it and sent it back (although it is missing the engraving which to me indicates they gave me a refurbished Nano). My Applecare runs out in mid-October so I need to figure out what is wrong. I sent it back a second time and they told me they couldn't recreate the problem so they just updated the software and sent it back.
Someone suggested that some iPods have a part of the firmware activated (which Apple may have been testing) that prevents any non-ITunes store music or music no t off an original CD to fail to play.
When attempting to play downloaded songs from sites like Purevolume and MySpace the iPod plays for a few seconds then shuts down and restarts itself, all of these songs worked fine before Apple took it in for service.
Any suggestions?Hello,
I have exactly the same problem. It`s so annoying.
I did a little bit research on this discussion board and this problem seems to be known for quite a long time. It`s confusing me Apple is not able to fix that prob or give customers quick introduction to resolve the prob.
I am currently on vacation in Florida and just bought the new iPod 30 Gig. I transfered already songs from my music cd. That worked fine.
I bought 2 music video files, synced them with no error to the iPod, but it only shows me a black screen when I want to start the video on the iPod itself. itunes plays the files with no problem.
Any ideas how to fix it??
DELL Latitude D800 Windows XP Pro -
Need to Install Safari 6.0.2 on a white Intel core duo iMac. Had to throw out 6.0.3 because of conflict with required software. Downloaded wrong version that was for Mountain lion (I am running 10.7.5). It installs but won't open, says it is for Mountian Lion.
Of course I can't throw it away since I get a message it's part of the sytem. I can show package contents and throw those away, but evidently not a good idea!!Need to Install Safari 6.0.2 on a white Intel core duo iMac. Had to throw out 6.0.3 because of conflict with required software. Downloaded wrong version that was for Mountain lion (I am running 10.7.5). It installs but won't open, says it is for Mountian Lion.
Of course I can't throw it away since I get a message it's part of the sytem. I can show package contents and throw those away, but evidently not a good idea!! -
I download apps directly to my iphone. When I sync with my laptop, how do I avoid having sync delete apps, photos/vdeos, songs downloaded on my iphone?
If you are syncing to the same computer that you always sync to, and have each of the items in itunes that you want synced then you shouldnt have an issue. The only way you would have an app come off your phone is if you uncheck that app from syncing in th apps location in itunes.
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How do I return (to iCloud from MacBook Pro) a playlist of 80 songs that I downloaded? I only needed the songs downloaded temporarily due to no WiFi. I want to keep the playlist in iCloud; just don't want them downloaded. I know how to delete songs, but is there a way to just "undo" and return songs to iCloud and maintain existing playlist on MacBook?
Use Flash Media Server to stream the files.......set up a timer and have all three of them play at once....and have a button switch the streams depending upon which stream you want to play.....and wallah......
you can also capture the stream.time from the video playing and resume from that point on the other videos as well....havent done this theoretically so I dont know how smooth the transistion between streams will be....but it can be done....
plus u may have to use double buffering techniques to make sure it starts up right away......
thelegendaryghost -
Is there a way to prevent iCloud from duplicating songs downloaded if I manually sync my iPhone with my PC?
You can avoid duplicates by only syncing with iCloud (Wi-Fi) or iTunes but not both.
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My iphone 4 is taking forever to sync...I let it sync all night and only completed about 1/4 of of the songs downloaded. Apps seem to be fine. I have tried restoring it and that didn't do anything. Can someone please help?
how many songs are syncing cuz i only have at most 200 or so and it takes a while so it might be how many songs are syncing to the device
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Can't complete song download: "Network Connection timed out Error=-3259"
Songs recorded as purchased but when downloading I receive this error message: "Network Connection timed out err=-3259"....this is a new laptop and the internet connection seems to be working but not sure why I can't complete my song download. Please help!
Thanks!
Dell Inspiron Laptop Windows VISTA </span<br>
Dell Inspiron Laptop Windows 2000I too am having the same problem. New computer (Dell Inspiron E1505) and new Nano. I've disabled my firewall access, allowed for full access for iTunes, I remain connected to the internet, I remain connected to iTuens store (I can listen to music, see my account info and even see the purchased songs), but I can't download my songs without getting the error 3259 message network connection timed out.
I contacted Apple/iTunes; they haven't found a solution other than disabling my firewalls, which as I've said I've already done.
I contacted my ISP and they thought it was a version problem. They suggested that I try to download iTunes version 6, but that hasn't worked either. I just hope someone has a solution. I'm about to take back my ipod and forget the whole thing. Good luck to you and wish me luck! -
I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes. Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?
If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
For info:
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod. -
I purchased an album, and all but two songs downloaded successfully. It says files being proccessed. It has been 1.5 hours.
Hello James Dean,
I would be eager to download the complete album I purchased as well. I found a couple of resources that might help with downloading this purchase.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the remaining songs do not download after following the steps in that article, I recommend trying to download the songs from your list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the movie, you will not be charged again. You can find the steps to do this in the following articles:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
If you are still not able to download the songs, I recommend reporting this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
'Matched' Songes downloading with same (lower) bit rate.
Well this problem must been mentioned before but it seems hard to find in these forums - for me at least. I have found a few cases where people have confused 'uploaded' for 'matched' - but this is certainly not the case here. Though Itunes may be confusing the terms by the looks of it
Quite simply: several lower bitrate songs are shown in my library with 'Matched' as their icloud status. However when I delete them and download them from icloud, they come back with exactly the same bitrate as if they has been simply 'uploaded'. This happens to me on two different libraries on a Mac and a PC respectively (same account though)!
Is this simply a known bug - a work in progress?
Perhaps there is already a thread about this in which case could someone point me to it?i have also noticed this recently. let me explain a bit of the background
had a mac mini which i bought itunes match on and replaced some (not all) of my mpeg files with matched AAC files.
i then bought a macbook air but because of the small size of the SSD did not download the matched AAC files to it. at this point i pretty much stopped using my mini to manage my music and just used to MBA to add / stream files.
due to some amendments i wanted to make to some of the track info on an album i downloaded it. even though it was fully matched i was surprised to see some of the songs downloading as matched mpeg's. i was pretty certain they used to all be AAC files.
sure enough i went back to my mini and noticed that the album had originally downloaded all tracks as matched AAC files. i have checked the file thoroughly to ensure it isn't corrupt or anything and it plays perfectly. as a test i then deleted the AAC file and redownloaded to see what came up, it downloaded as an mpeg!
my questions to apple would be
why are these files now reverting back to mpeg's after being matched originally?
and (perhaps more importantly) HOW did they get this file to upload? is it even MY mpeg or someone else's that uploaded? as i have stated originally it matched so no uploading would ever have taken place.
this isn't a one off i might add. i thoroughly checked my entire library of 10,000 songs and have over 300 instances of this happening where i originally had the matched AAC file and am now left with an mpeg.
more strange itunes match behaviour. coupled with the constant 11111 error, the long 'sending information to apple' time and the clean / explicit debacle equals very shoddy service so far. and no word from apple on fixes or even an aknowledgement this is happening. poor. -
TS3297 only part of a song downloaded.. how do i get the rest?
only part of a song downloaded.. how do i get the rest?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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