Songs in Itunes not playing - No Original File found

For some reason my ITUNES wont play my songs located on my computer. It has a pop up that says the Original file could not be found.

Have you moved your iTunes folder to a new location?

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Albums can not play because original files can not be found

Suddenly about half of my albums in iTunes will not play. Error message says tunes will not play because original files can not be found. The other albums still play fine.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool have moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you might be able to reconnect iTunes to them using my FindTracks script.
tt2

HT201272 Purchased songs from itunes not playing on iphone 5 - kept on jumping

pls help i've recently unlocked and restore my iphone 5 then when i tried to listen to the songs I've purchased thru itunes - they are not playing but kept on jumping around - pls help

I did notice the ones that do not play on my iphone say "protected AAC audio file" in the info section. The ones that play say "Purchased AAC audio file", this help any?

Songs from itunes not playing on iphone 4

I can play these songs on my macbook pro itunes but when I transfer them over to my iphone 4 they will not play at all! Anyone got any idea's. Thanks

I did notice the ones that do not play on my iphone say "protected AAC audio file" in the info section. The ones that play say "Purchased AAC audio file", this help any?

All songs in itunes not playing

A few real bad problems here!
1. I am running Itunes 12.0.1.26 on a PC with Windows 8.1 it's a Dell.
*after almost a year of trouble recovering all of my playlists that had gone missing due to an itunes error I was happy to find myself two days ago with itunes operational...all of my 10s of 1,000s of songs listed properly and all of my playlists appearing fine. Every song was there...itunes knew the location of each song.
BUT, now whenever I click on ANY song, itunes doesn't play it(I neither hear it nor does it appear in the top bar with the timeline moving)...this goes for ALL SONGS IN ITUNES - purchased from itunes, imported into itunes, other formats, same problem in all cases.
What I can tell you: The computer is authorized, this is not just an audio problem(system sounds is fine, headphones are fine, other programs sound is ok).
the only other thing I can say is that in recent months I get this error every single time I open ITUNES:
itunes has detected a problem with your audio configuration -
I click out of it and everything works fine, for months. I looked up how to resolve that error message appearing here and deleted quicktime and reinstalled. That is the only other recent change I have made here?
I would really , really appreciate any help on this! So frustrated with the volume of itunes errors...if this doesn't work I am going to take a week off from work and move my library to Google play or other! Thanks, PJ

Hi pjholt,
I'm sorry to hear you are having these issues with iTunes; I know how frustrating that can be, especially if it was working fine just a short while ago. If none of your music is playing in iTunes, but you are not getting an error about iTunes being unable to locate the files, you may have an audio configuration issue (which would also support the error message you had been seeing). If that is the case, you may find the information and troubleshooting steps outlined in the following article helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly - Apple Support
Regards,
- Brenden

Song could not be played because original file could not be found

Song could not be played because original file could not be found."
how do I fix/replace a damaged library without reloading all of my 3000+ songs?

Hello bartap,
I would be concerned too if I was not able to locate my music in iTunes. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

I migrated all data from old PC to new and iTunes successfully transferred to new PC. When I click on a song it says it cannot locate the original. How does one map iTunes file to iMusic to enable play from original files ?

Subject: Migration
I migrated all data from old PC to new and iTunes successfully transferred to new PC. When I click on a song it says it cannot locate the original. How does one map iTunes file to iMusic to enable play from original files ?

Subject: Migration
I migrated all data from old PC to new and iTunes successfully transferred to new PC. When I click on a song it says it cannot locate the original. How does one map iTunes file to iMusic to enable play from original files ?

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

Try putting the files back where they were before you moved them, then follow the steps in this Apple document -> iTunes: Back up your iTunes library by copying to an external hard drive

When i try to play music on itunes it says the original file cant be found. I have music on exyernal dive and it is working . How can i correct this

When i try to play music on itunes it says the original file cant be found. I have music on exyernal dive and it is working . How can i correct this?

See if you have most of the songs with 'Exclamation' symbol precede the name under your music library.
If so, double click a song with ! mark on side, you will be given an option to locate the file where the song is held. Select "locate" and direct it to your External Drive folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will fix all automatically instead of doing them one by one.

HT204406 iTunes Match - can't play because original file can't be found

Hi, I've uploaded 600+ tracks to iTunes Match and since deleted the original files from my computer - when I go to play them 'via the cloud' only a handful of songs will play, the rest say 'can't play because original file can't be found!
I assumed the purpose of iTunes Match was to create a copy of all your tracks so you could access them from anywhere.
Hoping someone can help/offer advice?
Cheers, Lee.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool have moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you might be able to reconnect iTunes to them using my FindTracks script.
tt2

HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

All of the sudden iTunes not playing (sometimes)

Out of the blue I have found the oddest behavior from iTunes.
Songs just do not play.
All button work, everything seems in order, but when I press the play button the playhead does not move. I can scrub into the song, but when I release it does not play. It is as if it is in pause, but it is not?
I restart fixes the issue.
I have never had any problems with iTunes, before I start re-installing or trashing the prefs and .plist I was hoping for some feedback.
If I open an audio file in any other program it plays just fine.
No other odd behavior that I have seen
G5 Dual 2 Tower
OS 10.4.9
iTunes 7.1.1

my scan ewido is 1/4 done and it afound 6 probs
let 's hoep that it !
thankx

How do I get itunes to play the local file instead of streaming it?

I have my iTunes Library on an external FW800 drive. Recently I didn't realize the drive was not attached and tried to play a song. iTunes couldn't find the file and started streaming it from iTunes Match. I've since reattached the drive, but iTunes won't recognize the local file.
Is there a way to get iTunes to recognize the existing local file or is my only option to redownload the file and delete the old one?

Hi,
Close Itunes and then hold option key whilst launching Itunes. Select choose library from pop and select the library on your external drive.
Jim

Selected file cannot be linked because its type (video) does not match the original file's type

I've been using Premiere Elements 9 for a couple of years now, and a few months ago I began having problems importing AVI files created from a BlackMagic Intensity Pro capture card. (These issues were not previously occurring, and since they surfaced, I have exhausted the various settings for the BlackMagic card, used various software such as BlackMagic's own Media Express as well as the freeware VirtualDub, and still have the following problems.)
In addition, these AVI files play just fine, in their entirety, using Windows Media Player and in Quicktime.
The problem (or possibly two, but I suspect they could be related) is that most of the AVI files I attempt to import will either (1) import all video and NO audio, or (2) import ONLY a short segment of audio and video, and the length that Elements imports varies. Usually only in the range of a minute or two. The rest of the file is not imported at all.
After much digging in forums, and testing various settings in trying to figure out the issue, I decided to back up all of my files and completely wipe all hard drives and start over with a fresh installation of Windows and Premiere Elements 9. I haven't installed much else yet, as I wanted to first find out if the reinstallation improved things with Elements.
For the first project I created in Elements after the reinstallation, Elements successfully imported an entire AVI that was nearly 2 hours long, audio and video. This was a file that previously would not import properly into Elements. This suggested that my earlier installation of Elements must have been corrupted somehow. At this point I was very hopeful that all was well.
I proceeded to edit the video as I had wanted, saved the project, and exported it to an MPEG format file. I had originally wanted to export it as an MOV, but I hadn't yet installed Quicktime, so Elements couldn't do that just yet. The MPEG export was successful and plays fine.
However, I then installed Quicktime, and once it was finished, I restarted the PC and reloaded the same project. This time, Elements claimed the media was offline. I double-clicked on a segment of the video, and directed Elements to the raw file, but then an error message popped up: "The selected file cannot be linked because its type (video) does not match the original file's type (audio and video)." This was the same file I had JUST edited and of which I created an MPEG.
I tried creating a new project and the "Get Media" function to import the AVI again, but this time only the video imported with NO audio. (This would explain why the error message said what it did, but not why the audio wasn't imported.)
What in the world is going on with Elements??? I am baffled since the ONLY task I have done on this machine after a complete reinstallation of both Windows and Elements is edit one AVI. I find it very hard to believe that just installing Quicktime caused this.
Some info on my system:
System: Asus P6T w/ Intel i7 920 and 12 GB memory
OS: Windows 7 Ultimate
Video Software: Premiere Elements 9
Capture Card: BlackMagic Intensity Pro (PCI-e)
Capture Software: AVIs recorded with either BlackMagic Media Express or VirtualDub (only prior to the reinstallation, as neither of these programs are currently installed)
I'm getting to the point with Elements that I might need to just abandon it and find something else that is more reliable. Anybody have suggestions to help with this, so I won't have to migrate?

mtnsports
We think that we need to start off with definiting the properties of these .avi files that you are importing into Premiere Elements 9.0/9.0.1 (assumed that you are working for the required 9.0.1 Update).
You say that the "avi" was created from a "BlackMagic Intensity Pro capture card". What are the properties of this .avi that you imported into Premiere Elements? Not all .avi are created equal. What is the video and audio compression, frame size, frame rate, interlaced or progressive, pixel aspect ratio, typical duration?
Based on the properties of the video what have you been setting as the project preset?
Let us start here.
More later.
ATR

ITunes not playing some music videos

My iTunes (ver. 10.1) will play the audio for some music videos but not the video. They are videos that were downloaded via the iTunes Store in the past and all but 2 are doing this and they are all the same format. No, I'm not using AirTunes! And I haven't exceeded my "authorizations" limit. I'm just trying to play the videos on my laptop with regular speakers. TV Shows and short films that I have work fine, and so do some videos that I got from outside of the Store. I tried opening them in Quicktime and it does the exact same thing, audio but no video. I tried repairing permissions and nothing changed. I even went back into my Time Machine and when I did that the files wouldn't work from there either, even though I know they worked a year ago! At first, it showed the file thumbnail, but when I clicked on it the thumbnail went gray. Any ideas what the heck is going on here???

Alright! Looks like the latest update to iTunes actually fixed my problem!
I noticed in the update notes that it was supposed to address certain problems with the graphics card (Nvidia 9400 and 9600) not playing certain video files correctly. I thought it was worth a try, so after I updated I played the videos that previously were not working and voila! They work now!
For those of you who had a similar problem I would try it with the iTunes 10.1.1 (4) update and see if they work. Otherwise, I guess you've got a different problem. Good luck!

Songs in Itunes not playing - No Original File found

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