Songs inside disappeared and the iPod won't appear on iTunes & Windows!

Well, the iPod started showing this icon with a folder and an exclamation mark, so I reset it a few times. Prior to that, some of the songs didn't play properly. This hasn't happened before though.
So I connected it to the computer and reset it but nothing seemed to happened. I tried putting it on Disk Mode but still, same results. What's worse is that it wouldn't even appear on iTunes and My Computer anymore. Even if it does to the latter, the window just freezes when I try to access the drive.
Then I unplugged it and found that all of the songs disappeared! I then checked the memory available and it showed that I only had 492 MB / 18.5 GB available. What the **** is happening here?
I'm using the old-school iPod. With non-color LCD display, 20 GB. I have yet to try installing the new version of iTunes (but other than that, what can other ways can you folks recommend me?).
Can anyone help me out? My head's starting to spin already. :[
If I am in the wrong portion of the forum, just tell me so. I'm kind of new here and don't have the time to browse each section thoroughly. D:

Have a look at this post.
The Sad iPod/folder icon.

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