Songs listed as track numbers??

My mom got an Ipod for Christmas and I'm trying to help her figure out how to use it.
We just imported a whole CD into the Itunes and synced it....but the songs are listed as track numbers, not the actual title or artists.
I did the advanced/get CD track names thing, and it says "accessing gracenote" and then nothing changes.
Please help, what do we do?

Dial up may be the issue because it's slower than Broadband.
The track/album info is contained in what is known as the Gracenote CD Data Base, and iTunes access this everytime you insert a cd (as long as there is an internet connection).
It would be very unusual for a Bonnie Raitt cd not to be listed as I have about 8 of those imported into iTunes and they all retrieved info from the CDDB correctly.
Try on your computer and if it works ok, the issue is with your Moms computer.
Btw, please don't give points to those who ask for them. The forum Hosts are trying to crack down on this kind of behaviour, and hopefully persistent offenders will have their accounts here suspended.

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    Message was edited by: ewall09

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