Songs on Ipod deleted/ Can't Update Software

This is the second time I've had this problem, and I haven't even had the IPod for a year. I have been very dissapointed. I've been seraching the forums and have not seen any topics directly relating to my troubles. So here's my problem....
Every now and then, my IPod will freeze while listening to a song. After a few seconds, it will skip to the next song and start playing it with no problem. Well, the other day, my Ipod froze again. Instead of skipping to the next song and playing it, it start skipping through my whole library. I tried turning off and on my IPod. It did nothing. Every time I press play, it just skips through all of the songs in my library or playlist. I connected it to my computer, and surprise, it wasn't recognized by ITunes. I unplugged it from my comp, and then I noticed that all of my songs/ playlists/ podcasts had been deleted. My IPod had self-reformated. This had happened before, and I just updated the software and reloaded all of my songs. From then, it worked fine. This time I tried running the update software and got a "service error." There seems to be nothing I can do restore my Ipod, update the software, and input my songs. Any suggestions would be appreciated. Thanks.

I had the same thing happen with my iPod a couple of years ago. I my case it was the remote that was causing the problem.

Similar Messages

  • Songs deleted/ can't update software

    Every now and then, my IPod will freeze while listening to a song. After a few seconds, it will skip to the next song and start playing it with no problem. Well, the other day, my Ipod froze again. Instead of skipping to the next song and playing it, it start skipping through my whole library. I tried turning off and on my IPod. It did nothing. Every time I press play, it just skips through all of the songs in my library or playlist. I connected it to my computer, and surprise, it wasn't recognized by ITunes. I unplugged it from my comp, and then I noticed that all of my songs/ playlists/ podcasts had been deleted. My IPod had self-reformated. This had happened before, and I just updated the software and reloaded all of my songs. From then, it worked fine. This time I tried running the update software and got a "service error." There seems to be nothing I can do restore my Ipod, update the software, and input my songs. Any suggestions would be appreciated. Thanks.

    I had the same thing happen with my iPod a couple of years ago. I my case it was the remote that was causing the problem.

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    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
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    iPod Touch 2                               iOS 4.2.1
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    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
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