Songs on ipod mini being erased

one day i hooked my ipod up the computer and all of the songs some how got erased and for about two days the computer said that it couldn't add the songs back. Now i am at my computer and it says that i need to update it but then it says i can't because it the ipod is "busy" or has a program running. i checked and my ipod has no programs running. everytime i turn the ipod on it needs to be charged before i use it. this is everytime. i need help on how to get the songs back onto my ipod
Lauren

Hello Robert,
first of all I´m glad to see somebody who has the same problem as me ith the ipod mini. I always have the second ipod mini (I changend within guarantee time) but the problems are still tje same,exactly as you described in your post....So I´m sorry I have nor answer but I´m very interested to solve this problem.
Do you have any idea how to contact apple directly to get get help for the problem? Otherwise we must both hope that a "specialist" will read our posts.
I´m interested to keep the contact. I will try to serach for the problem in other forums. If I will get any helpul information I write to you. It would be nice if you could do the same for me. Thanks
stevie

Similar Messages

Ipod mini being really stupid.

okay, so i bought an ipod mini from a friend for really cheap.
she never had any problems with it.
which i first got it, i noticed that whenever i started a song, it would automatically skip to the next song, which was weird but a minor annoyance.
shortly after, it froze in mid song, which was terrible, as i was new to ipods, but with the aid of my wife, we figured out how to reset it, etc. so that was fine.
but ever since then, it has been acting really funny. i have to plug it up and un plug it a few times to get it to start charging, its not recognized by my apple itunes, and sometimes (after ejecting it properly) it messes up and the apple sign comes up. resetting it wouldnt be the biggest bother, but now i have to do the whole "menu+center key" thing about 30-40 times before it works again. still, that was only happening once every two weeks, so i thought better of it.
but now, i have gotten the "ipod sad face" icon, as well as the apple. and usually i could at least get it to charge. but now nothing. i am really strapped for cash but i dont feel like i can go on without an ipod now that i have had one! any suggesstions?
ibook g4 Mac OS X (10.3.2)

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

ITunes plays songs but iPod mini skips whole songs

I have an iPod mini with the latest version (1.4) as well as the latest version of iTunes for Windows. I have imported songs into iTunes and they play fine, they also seem to upload to my iPod just fine. But when I go to play these certain songs on my iPod it skips right over them. It shows the song and acts like its about to play but just as it should start playing it skips to the next song. Anyone heard of this?

Hi Josh and welcome to Apple Discussions.
First, make sure you've played at least some of the purchased song in iTunes to authorize it.
If you've played them in iTunes and the still skip, try this. De-authorize the computer in iTunes/Advanced menu, then to re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store in iTunes. It should ask you for your Apple ID and password, then the computer will be authorized again. Sync you iPod with iTunes, and those songs should play again.
Another common cause of this is not having the latest version of iTunes. If you don't have the latest, you can get it from here.

Can't add songs to iPod mini - Please help

I am running iTunes 6 on Windows XP and my iPod mini is updated with the latest software. I connect it to my computer and it appears in iTunes without any problems. I add songs to it from my library and they appear to transfer without any problems. But when I do, a yellow triangle with an exclamation point appears in my system tray. It is an itunes.exe - Corrupt File message. When I unplug my iPod, the songs that I added no longer appear in my song list.
I have 2 iPods that I use on this computer and the other one works perfectly. So my question is 2-fold. 1, how do I fix this? And 2, why did it happen so that I can prevent it in the future?

hi Amy!
here's a good place to start with that error message:
iPod: What to do if Windows displays an "itunes.exe - Corrupt File" message
but if more advanced treatments are required, Da Gopha's excellent compendium may be useful:
http://discussions.apple.com/thread.jspa?threadID=361769
(Da Gopha's compendium might go some way towards answering your second question, but it's a fairly involved issue.)
love, b

I forward 3 songs and Ipod mini goes on blink

I just got this refurbished ipod mini... Everything seems to be OK, except when listening to a song, I can't fast forward more than 2 songs, because the music stops,
APPLE comes on, it seems to go down then seconds later it comes back on to the menu screen... Is there something wrong here? PLEASE HELP... I want to be able to forward to the song I want...
JB

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Need help with putting songs from ipod mini onto my mac

i recently bought a new mac os x. i already own an ipod mini full of songs on it. i want to put all of my songs from my ipod mini onto my mac without deleting any songs from my ipod mini.................how do i do that?
thanks
Mac OS X (10.4.8) Mac OS X (10.4.8) brand new mac

there are plenty of post of the same subject, this one was posted today,
http://discussions.apple.com/thread.jspa?threadID=767874&tstart=0
troy

How to download songs from IPOD mini to a NEW computer

My current home computer crashed and I had to replace it unexpectedly. Now I want to download my songs from my IPOD to the new computer. Not knowing the computer was going to crash I wasn't able to backup the songs on my IPOD mini. I have over 1000 songs on my IPOD and do not want to have to start over. Is there anyway to transfer my songs from my IPOD to the new computer?

These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring playlists, ratings, playcounts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
XPlay (Software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
After recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least three sets of your music:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and the computer is not considered having any backup. If you cannot store your complete music files on the computer, then create and maintain two external sets.
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a backup strategy: http://discussions.apple.com/click.jspa?searchID=394618&messageID=1263275

Sorting songs on iPod mini like in iTunes library

Can the library on my iPod mini be sorted by Sort Name like my iTunes library can? If so, how?

No, the sort options info does not carry over to the iPod.
The iPod sorts by album/artist only.

Can't transfer songs to iPod mini

When I try to transfer songs to my iPod it freeze and nothing get transferred, I can't eject it with Itunes or the mac OS finder... I allready tried to reset or restore it a few times... please help!!!

My partner's 8 month old mini recently lost all songs in it after it was playing fine. This morning, I tried transferring from my playlist & from CDs. Initially, it transferred OK. I disconnected, restarted my computer and none of the work done showed up on the mini. For the second time (or should I say third time), I transferred songs from itunes playlist. Again, no songs registered. I have reset the mini but have not attempted to do any other thing (for fear of making things worse). Before I proceed with any other step, can anyone advise, help, etc.? Please???!!!!

4GB Ipod Mini Being Dumb

So yesterday i was playing that Music Quiz game on it, it then froze on that screen until it died completely, i let it die, plugged it in to charge it and it now gives me the Exclamation folder error thing, for some reason after this happened windows stopped recognizing the Ipod and Itunes did to, Ipod updater even tells me that the Ipod isnt plugged in when it is, so i have tried resetting it numerous times, i have switched USB ports, i even went as far as to Install the Ipod software on my other computer and try it there, still no luck. any suggestions? please help!
Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Cannot Delete Songs from IPOD MINI

I have read the instructions on this web site, yet my songs on my ipod are "shaded" when they show up on itunes, so I cannot remove unwanted songs from my IPOD. Anyone know what to do?
Thanks

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer, add or delete etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. For more detail see this tutorial: Managing Your Songs Manually
One thing to be aware of with manually updating is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
How you delete content from your iPod depends how you have it set to update:
When you are updating automatically you delete the files from the iTunes library and next time you connect they will automatically be deleted from your iPod.
If you are updating manually, connect your iPod and click on the icon when it shows in the iTunes source list. Find the files on your iPod that you want to remove, highlight them and delete directly from there.
To select multiple items such as all the songs in an album, click on the first track in the list hold down the shift key and click on the last track to highlight the selection. Then press the delete key.
To summarise, you start by highlighting the song/video/selection in either the iTunes library or on the iPod song list as displayed in iTunes then press the delete key on your keyboard: Deleting songs or playlists from your iPod
There are also a couple of ways that do not involved deleting from iTunes. The default iPod setting is automatically update with iTunes when connected. You can keep the automatically update setting and select "automatically update selected playlists only" then all you need to do is remove the song from the chosen playlist(s) and update, it remains in your library should you want to add it in future.
Another way but in my opinion more difficult to manage is to choose the "Only update checked songs" option in the iPod Preferences. By un-checking a song in iTunes, it will not be updated to the iPod and if already on the iPod, unchecking the song in iTunes will remove it from the iPod during the next update with iTunes.

Deleting songs from ipod mini

According to the manual, when the ipod is connected to the computer it should automatically update (add & delete) songs on my RealPlayer thing where I have all my music stored. However I deleted quite a few songs from there that I do not want and they will not delete off of the ipod itself. The new songs all go into the ipod fine though. HELP>!>!>!

You use iTunes right...? Make sure you delete the songs from the iTunes library directly, dont just drag the songs to the recycle bin.

Ipod Mini will not allow me to add any songs.

Ok so i have a Ipod Mini.. It worked PERFECT until my last update. My itunes is fully updated (1.4.1). I was about to drag my new songs to my Itune Playlist, and it wouldnt let me. As soon as i would let the song drop in the play list this would come out "file:/C:/Documents%20and%20Settings/admin/Shared/T,does not seem to be a valid podcast url. Pleasecheck that you have entered the correct URL and try again." I am not sure what my podcast URL was..And i dont really know where i can view my podcast url so i can fix it ..
please help me !! ^_^
thanks guys!

"my ipod was linked to another computer when i downloaded itunes onto my lap top it will not allow me to add songs to ipod mini without deleting all the songs can any body give me a simple remedy(ipod is linked to anotheritunes library do you wish to link to this library)?"
After you click "no" to that message, use one of the suggestions here to get the music from your iPod back to iTunes.
Music from iPod to computer.
There's also another method I've seen posted. I've successfully tested this across several different Windows PCs.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
However it appears that no playlists or any other info such as ratings/last played etc will transfer.
If this is important to you, you may want to use other options.
There's Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer.
Once you are sure that the music is safely back in iTunes (and not before), you can click "yes" to that message, associate the iPod with your new iTunes installation and start using the iPod and iTunes as normal.

IPod mini to transfer music

My son got a 5th gen iPod nano and wants to copy only his music from his iPod mini into iTunes on his PC, then from his PC into his new nano. He deleted his music from his PC to avoid duplication of files on transfer, but now he found that he can't copy his music from his mini into iTunes on his computer. Is there any way to get just his music library off his iPod mini into his iTunes on his PC, and then transferred to his nano? The only thing that I can find online is using the mini as a mass storage device and copying my entire music library off my computer which includes many songs that he does not want, or burn a backup CD of my entire music library and then load it onto his PC, again with many songs that he does not want. Is there any way to burn a CD directly off his mini or nano if a direct transfer from mini to PC can't be done? His iTunes version is version 7.
Custom built PC Windows XP

I suggest that your download and install a 3rd party software e.g. YamiPod on the PC, use it to copy the songs from iPod Mini to iTunes then Nano
http://discussions.apple.com/thread.jspa?threadID=701401&tstart=0

Ipod mini wont turn on or respond

updated to the latest itunes, transferred some songs to ipod mini, properly disconnected an ipod through itunes, unplugged. about 15 minutes later wanted to listen to ipod but it would not turn on. the screen remained blank, tried plugging ipod back to pc, but the screen still stays off, doesn't even charge or anything. I tried reseting ipod without any luck. Any help is greatly appreciated.

Emin,
Are you resetting correctly?
Did you update iPod Updater to the latest version?
Have you tried to restore your iPod to factory settings?

Songs on ipod mini being erased

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