Songs Purchased from iTunes Won't Play on iPod

I purchased some songs from iTunes. They play perfectly fine on my computer through iTunes. However, when I disconnect my iPod from my computer and try to listen to those songs with my headphones or in my car through my iTrip, my iPod just skips over those songs and goes to the next song in the shuffle. Or when I try to play the whole album, it'll show 1, then 2, then 3, and so on...it skips through the whole album then ends up at the main screen without playing a single song. I've tried deauthorizing/reauthorizing my computer, I've restored my iPod many times, I've cleared my library and restored it with my backup files, I've uninstalled and reinstalled iTunes, I tried using an old updater to get the previous iPod software, but that doesn't play vidoes, and I've done all of the above on three different USB ports.
I've called Tech Support many times and they keep telling me the same thing and nothing works.
So, I finally made my way into traffic-congested Tysons Corner to the nearest Apple Store and all the guy could tell me was that the file was corrupted and to re-download my purchases. So, I go back home, get on iTunes, search for my purchases and I'm told that my purchases can only be downloaded once.
OMG! Someone help! Is there anyone out there having the same problem!??!?!
Dell Dimension 4550 Windows XP

Enable the iPod for disk use. See How to enable disk use.
Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
Now, drag this song only to the iPod, and eject the iPod from iTunes and disconnect it from the computer.
Does the song play on the iPod ok? If so, log out of the new user account and log back in to your normal one (the one you have issues with) and reconnect the iPod to the computer. Keep manual transfer selected for the moment. Drag some of the older purchased music (the ones that wouldn't play before) to the iPod.
Eject the iPod and disconnect it. Do those songs now play ok?
If not, first try this step.
Delete the SC Info.sidb file. Open iTunes again.
Now transfer some of the affected music to the iPod again. Does it play ok?

Similar Messages

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Only one music video purchased from itunes is not playing on IPod

I purchased several music videos from itunes and they all seem to sync to my ipod just fine but one of them will not play. The other three I purchased is playing fine both visual and audio but only one will not play at all. When I click on it, the screen just goes black and after several seconds, returns me to the menu listing the name of the video. It plays on my daughter's ipod just fine and we both have the same IPod. I've tried to re-sync and reset but nothing seems to work. Can someone please help me. Thx!

It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
Usually, you need to play at least a part of songs purchased from the iTMS within iTunes to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.
If the above 'standard' fixes did not help, then it's a bigger problem that I can diagnose...

Song imported from iTunes won't play in GarageBand

I downloaded a song into iTunes and it plays fine. Then when I put it into garageband, it won't play any sound. The preview of the song on the side in garageband will play, but once it's put in as a track it won't play. I've tried restarting garageband and the whole computer and I'm fully updated. Any ideas on what's wrong?

well, the crashing problem persists. the flat line persists with no sound. ive let the song play for its entirety and replayed it. still no sound from the flat line. i think there is an inherent problem with the importation of these files. maybe an update patch or something might help. i dont know what the crashing is about, but its annoying. Anyone out there knows whats up?

Video Purchased from iTunes won't play on iPhone 3G

I am using a 3G iPhone, and have been able to synchronize all of my music and videos successfully to the iPhone up until now. Here is the problem, and related steps/issues:
1. I have the series, Mad Men, purchased on iTunes. The episodes appear perfectly on my iPhone. (Note: I also have several of my own videos uploaded to my iPhone, and they play just fine).
2. When I choose an episode to watch on the iPhone, I get the following message:
"This movie could not be played."
3. The same message appears for EVERY episode I have.
4. The episodes play perfectly on iTunes, with no problems.
5. My music is synced perfectly, and plays perfectly. Most of the music on my iPhone was purchased on iTunes as well.
I can't find any explanation or solution as to why this is suddenly happening, with no way to resolve this.
RW

OK, so I just went synchronized another video that was purchased on iTunes. The same exact message appears when I attempt to play the video.
The bizarre part here is that the videos I have made play absolutely fine; in other words, videos NOT purchased on iTunes are playing fine.
Also, the problem was encountered yesterday. I was able to view the videos; a few hours later, when I went back to watch the videos, the problem started then.
RW

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

Ipod skips only with songs purchased from ITunes

My Ipod skips with a handfull of songs that I purchased from ITunes. They play fine on my laptop, but my Ipod wont play the entire song. Some play for 2 minutes others play for 20 seconds. I can't get anywhere with help topics, and I went through the whole 3 R's list twice. HELP!! Thanks
Fujitsu Laptop Windows XP

Did you try carving a pentagram into the ground, filing it with gasoline, lighting it on fire, placing the ipod inside the pentagram, and then dancing around it naked while howling at the moon yet ?
I supose its possible that there were internet interuptions during the download of theese songs. Most computer soundcards have technology that eliminates skips by... skipiing the skips. If you have a problem like Goldwave (freeware), you can open the file and zoom in to look at the wav. If there are little holes, you can delete them and it will be seemless. This is something I have done in the past, but likely isn't your issue.
Sorry I cant offer a more definative answer.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Movie purchased in iTunes won't play. Audio is fine; video doesn't appear.

Wormbog wrote:
I went back to iTunes but there's no option for me to re-download it.
Yes there is.
Go to the iTunes Store on your computer. Click the "Purchased" link about halfway down on the far right side. Click the "All" tab on top. The song is there. Re-download it.

Authorization of old song purchases from iTunes-Win7 PC.

For old songs purchased from iTunes several years ago, I'm notified I've exceeded the max (5) number of computers. I cannot play these songs or have them synch to my new iPhone. I've deauthorized all computers and re-authorized my current Win7 PC. I've changed the notification settings in the control panel. (All of these remedies suggested by Apple on-line support). This issue is still not resolved. Can anyone offer a suggestion? Thank you.

Sounds like you might have multiple iTunes Store accounts. If you purchased that old album with a different Apple ID, it wouldn't show up in your purchase history if you are signed in to a different account. Same deal for authorizing content. If that song was purchased using a different Apple ID, you would need to use that account name and password to authorize it.
If you aren't sure which account you used to purchase an item, you can find out by following these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab.
You’ll see the account used to purchase the item. If you have changed your account name, the item's Summary will still show the original account name.

Does Genius see only songs purchased from iTunes?

Does Genius see only songs purchased from iTunes? If I fill in some of the information, iTunes library such as track names, play counts, and ratings on songs that weren't purchases from the iTunes library will these be included in Genius. Will songs that just have the title and artist be included in Genius. Thanks for the help.
Lou

Have you had a look at this troubleshooting page? It may be of some help: iPod does not play content purchased from the iTunes Music Store

HT201401 I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to und

I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to under ringtones. Does anyone have any tips on how to do this.

http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/
https://discussions.apple.com/message/17777381 - making a ringtone
Getting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected

I recently updated my iPhone and now find there are a number of songs that I cannot sync to my phone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music. Thanks

I recently ran an updatedafter being prompted multiple times. Now I find there are a number of songs that I cannot sync to my iPhone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music.

Why would you repurchase songs simply because they will not sync? Sorry, that's beyond illogical, it's simply not smart.
What happens when trying to sync these songs?
Any errors?

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

Purchased songs from Itunes STILL not playing on ipod mini

I read all the posts about this issue, of purchased Itunes songs not playing on ipod. I deauthorized the computer and all computers associated with the account. then re authorized them. I reset the ipod several times, and also restored the ipod. I reinstalled the itunes software. I changed the sync to manual. removed one of the purchased songs. reauthorized the computer, then manually added the song back. I renamed the song. I even tried with downloading the free song. Any other suggestions. It made me look bad when after all of this I still could not fix the users issue. Other than declaring it a HARDWARE issue, I thought there could be a registry setting with the authorizing that did not happen properly. Has anyone else experienced this issue , and NOT been able to fix it. It would really appreciate any advice. My only conclusion was hardware, and the user states they had already spoke with apple who declined to help.

It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
Usually, you need to play at least a part of songs purchased from the iTMS within iTunes to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.
If the above 'standard' fixes did not help, then it's a bigger problem that I can diagnose...

Cannot play songs purchased from itunes

I cannot play songs purchased from our itunes account but we can play all other songs. the songs show up on the ipod but when you click to play, the song never starts and it just goes back to the main menu.
ipod with scroll wheel Windows XP Pro

Yes to resetting and yes to new SW. I just used the new updater to load the latest version. We had the same problem with the old version.

Songs Purchased from iTunes Won't Play on iPod

Similar Messages

Maybe you are looking for