Songs purchased showing in ITUNES and not in windows

Thank you in advance for any help.
I can not locate the files for the songs that I purchased, therefore when I click on the song in my "purchased" file, I get the exclamation point to the left and an error comes up telling me it can not play it because it is not the original file, do I want to locate the original file? I do want to locate the files, but don't know where they have gone. Am very frustrated!
Signed, New IPOD user

Hi, jocool.
Search your computer for the files as explained in this Apple Knowledge Base article and let us know if that turns up any sign of them.

Similar Messages

ITunes purchases not showing in iTunes and not transferring to iPod shuffle

I Have been using ipod shuffles for several years as they are small and convenient for running. I have purchased 175 songs on iTunes and been forced to purchase FIVE iPod shuffle devices because the battery life in all five devices degrades after approximately 40 re-charges to the point that I only get 15 minutes battery time after a full charge. This is occurring on every iPod shuffle I have bought inclusing the latest one which is only two months old. A couple of weeks ago, I purchased several applications for my iPad and several new songs. I receive emails after each purchase. However, when I looked at my iTunes account, it showed all the items as a single item purchase and the songs were not even showing up as purchased or in my play list. This tells me that someone at Apple accounting is manually adjusting purchases and not itemizing them and the songs were not even given to me. I had to reinstall my entire iTunes program and they had to reinsert the new songs into my purchased playlist. That is why I couldn't transfer my songs onto my iPod shuffle. Now, with the latest IOS 8.3 update, I am getting all sorts of service problems like it says each time I turn on my laptop that I have inserted a CD or DVD, select the times I want to burn. It was never doing that before. It is also giving me all these warnings too:
BookmarkDAV_client.exe - entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll.
icloudServices.exe entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll
Apple photo streams.exe entry point not found, etc,
I purchased four new iTunes songs yesterday and only one of them transferred into my iPod shuffle. I am so tired and frustrated with the endless defects in Apple Products, that soon I am just going to say ENOUGH AND COMPLETELY STOP USING ALL APPLE PRODUCTS.

The "Purchased" playlist you see on the right can be a little misleading. It's not mean to show all of the purchases you've ever made. To download (or just see) what a particular has previously purchased used this resource. http://support.apple.com/kb/ht2519

Ipod Nano 3rd Gen: some songs only play in iTunes, and not on the iPod, help?

I have a couple of songs on my ipod which will not play on the ipod: when I click them, it skips and plays the next song. They play perfectly fine on my ipod touch and itunes though.
Any solutions?

Sounds like the problem I have with my nano 3g. Mine happens with Podcasts. One plays audio, but not video, the rest don't play, skips through all the audio podcasts. I'll watch your post, I did the 5Rs.

My ipad doesn't show on itunes and i have windows 7

so , when i plug my ipad into my computer it doesn't show on iTUNES .. but it charges instead
BTW i have the latest version of itunes .
PLEASE SOMEONE HELP ME :'(

i tryed all the stuff that are listed here http://support.apple.com/kb/TS1538
but i have a problem with this "
5. Verify that the Apple Mobile Device USB Driver is installed
after i opend the Device Manager .. i couldn't do the rest of the steps because i didn't find ( apple mobile device usb driver )
so i went to this step
If the Apple Mobile Device USB Driver is not listed
and i Expand all the sections labeled
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
and i still don't find ( Apple iPhone, Apple iPad, or Apple iPod. )
i hope that u understand me

HT1351 Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Sorry, I meant the letters look "faded" not faed.

I have purchased podcasts on itunes and they show up in the podcast library, but when I sync my ipod touch they will not go on to the ipod itself? any help?

I have purchased podcasts on itunes and they show up in the podcast library,
but when I sync my ipod touch they will not go on to the ipod itself?
any help?

Are you positive these podcasts are configured to sync to your iPod Touch? Have you double checked the configuration for podcasts from under the iPod's Podcasts configuration tab in iTunes?
To access this tab, plug your iPod in and click on its name from under the Devices section in the left hand pane of iTunes. This will bring you to the iPod's Summary tab. Locate the Podcasts tab along the top and select it. Here you can choose how and what podcasts sync to your iPod.
B-rock

Purchased music in Itunes and it did not download anything but the titles of the songs.

purchased music in Itunes and it did not download anything but the titles. I cannot find where I can get support to get my purchase fixed. IThis is the most frustrating support system ever.
Where can I get support?

Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

Yes, you can!(:
STEP 1: Open iTunes
STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
NOTE: You may have to sign in with your Apple ID to verify the download.
Hope this helped! Enjoy your music!(:

My pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

my pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

I have somewhat of a similar problem. After iTunes last update, I am missing some of my purchased files of music,ringtones, and TV shows. Possibly movies, but just thought of that and did not look yet. Seems everytime there is an iTunes update, something happens, but usually an easy fix by just deleting music files from CD's that I loaded onto iTunes and no longer recognized after an update and reload from the hard drive. This time I do not have a current back up of all the music, ringtones, and tv shows I have purchased.
So I am also wondering how can I redownload purchases without being charged when there is no file left on the hard drive. It just stays listed in iTunes though.

I bought a t.v show on itunes and it is not playing. What's wrong?

I bought a t.v show on itunes and when I click to play it, it is just a black screen and the show is not playing. The show is counting down in time but there is no sound or picture. What's wrong?

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L

I purchased a season of a TV show from itunes and it won't go onto my ipad, i've purchased several seasons in the past and never had this issue, how can i fix this?

I purchased a season of a TV show from itunes and it won't go onto my ipad, i've purchased several seasons in the past and never had this issue, how can i fix this?

Drew how is that even possible? I use gift cards all the time, any time I've had insufficient funds iTunes will not allow the purchase, sights Insufficient funds and rejects the purchase. Any time I log into my account the money in that account appears in the upper left corner. If you're not seeing that then you have other issues. Anyway... Kneil is right you should be able to rip CDs you own to your iTunes library (regardless of your money matters with iTunes), then depending on how you set up the music you need to add it to your playlist and then sync it to your iPod. Did imported music ever work? How are you ripping or importing the music to iTunes? Are you using a compatible format?
Something else to look at-- It's possible your cable is defective, have you tried a new or different cable? Some of what your describing is a bad cable issue. Good luck, Cheers.

Ipod Nano icon not showing in itunes and I've tried everything suggested

My ipod nano is not showing in itunes and I've tried everything that has been suggested by Apple. I updated iTunes, I've reset the ipod. I just want to download my songs! Help! Please and Thank you.

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT1933 Why are my songs on my ipod nano greyed out in itunes and not playing ?

My old computer died got a new one downloaded itunes connected my ipod to it all my songs show up but they are greyed out and won't play on i tunes however they still play just fine on my ipod but they won't play on i tunes ..........also how can i sync my ipod to itunes and not lose my music ?

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. Managing Your Songs Manually
One thing to remember about manually updating though is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
For info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Not all my songs are showing in itunes even though they are in the Itunes Media file directory

Not all my songs are showing in itunes even though they are in the itunes Media Dir. I have spent hours trying to find out why so I moved the songs out of the Music/itunes/itunes media and uninstalled itunes. I then restarted my pc and re-installed itunes. When I opened itunes the same songs are still there (but cannot be played as cannot find location) even though I have not put anything back in the itunes media dir. To me there seems to be a refreshing problem as itunes is not looking at the directory even through the advanced preferences area is mapped to the correct area.
Help please.
Thanks

Apple's official advice on duplicates is here: Find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership, or that sometimes the same file can be represented by multiple entries in the library and that deleting one and recycling the file will break the other.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
tt2

Songs purchased showing in ITUNES and not in windows

Similar Messages

Maybe you are looking for