Songs purchased through iTunes on iPhone 4 get download error and will not load.  Account has been charged for the purchase.

I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

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