Songs successfully loaded, but will not play on headphones

So my co-worker brings me her iPod shuffle 1th gen to see if I can figure out what's going wrong with it.
I plugged it into my computer and confirmed at least one song is on it. (actually, it looks full at 1gb, but I could only see one song in the folder)
The song played successfully on my computer, so the file is good.
But plug headphones into the shuffle and nothing.
I checked the support page on what the lights mean, and I think I followed it.
If I hit the power button on the back, it glows green for about a second.
If I hit any button on the front, I get absolutely no reaction from the shuffle. No lights or anything.
The switch on the back that has "Off" and the two arrow symbols seems awfully loose, but I don't know if that's normal. However changing the position of that switch has no visible/audible result.
I confirmed the headphones work just fine. It's gotta be the shuffle.
Any thoughts?

limbodog99 wrote:
The switch on the back that has "Off" and the two arrow symbols seems awfully loose, but I don't know if that's normal. However changing the position of that switch has no visible/audible result.
I confirmed the headphones work just fine. It's gotta be the shuffle.
Any thoughts?
You can remove the switch to see what's happening:
http://www.ifixit.com/Guide/iPod/iPod-Shuffle/Hold-Switch/98/1/Page-1/Hold-Switc h

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Songs successfully loaded, but will not play on headphones

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