Songs will not play. What is wrong?

I bought a new album today and some of the songs are not playing all the way through. They skip to the next song before the previous has finished. There was not any error message during download or while playing. THey are Purchased AAC files. What do I do so I do not have to buy new songs?

Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario

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Hello DJ74,
I would recommend reporting this issue to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
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I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

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If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

What do you need to do if your itunes songs will not play on the macbook pro?

what do you do need if your itunes songs will not play on a macbook pro?
Message was edited by: 4801832361

You can probably import into a modern version of iMovie (8 or higher).
If you just wish to view the videos the free VLC player can play them back.

I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .

I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Since the Nov update about a third of my songs have a circle with an exclamation mark inside it. These song will not play on my computer. I reload with my own cd collection, it works for a while then the same thing happens. Message says "Song could not be

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I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

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Hey brewmaster1967,
Does this happen with any other purchased content? Download some of the free on iTunes store songs.
Deauthorize the computer and play/authorize the song in iTunes again.
http://docs.info.apple.com/article.html?artnum=93014
Try re-creating the iTunes Library.
http://docs.info.apple.com/article.html?artnum=93313
Jason

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Upgraded to iTunes 6.0 now songs will not play

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I should add that every time I remove the iPod from my computer to try and see if any of the songs are back it asks me for a language just like the first time you start it up. Kinda like it forgets everytime I plug it into the computer.

A song will not play. I have received message: could not be used because the original file could not be found. Will appreciate help on how to retrieve it.

A song will not play.
I have received message: could not be used because the original file could not be found.
Will appreciate help on how to retrieve it.

You will need to go into your Files and locate the song. By default, iTunes saves songs in the iTunes Media Folder which can be found in the following locations:
Mac OS X: /Users/username/Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\Music\iTunes
Windows 7 and Windows 8: \Users\username\My Music\iTunes
If you locate your song file, when you try to play it in iTunes, you will be given an option to locate. Navigate to the file in the pop up window and iTunes will re-path the file location.
Most people encounter this issue when moving to a new computer or if you have your music saved on an external drive or folder that you have since moved or removed. The imperative part is finding the song so you can re-map it.

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Just for fun, I shut down, rebooted, and tried again, and now it works fine.

I purchased a song a few days ago and downloaded the whole song and the song will not play all the way through it only plays 23 seconds. How do I fix this problem?

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Thanks for this post. It corrected my similar issue. Note that you need to exit from/re-enter iTunes after deleting the song from your Purchased list.

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This is definately a firmware problem.
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Songs will not play. What is wrong?

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