Songs won't add and itunes claims they are on when they are not

my songs and pictures suddenly dissapeared the other day. i have tried resetting it a few times already. when i hook it back up to my computer, itunes shows that the songs are on the ipod; in fact, they are supposively on there twice for some reason. i restored it to factory settings and itunes is still refusing to put songs onto the ipod. pictures are on and had no problem adding, but songs and videos WILL NOT add. my ipod is barely a month old ...
Dell Windows XP ipod video

hmmmmm.
okay, let's check to see if this is a problem in your case:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
love, b

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<Edited by Host>
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try this...
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Songs won't add and itunes claims they are on when they are not

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