Songs won't play :(  ...Red Square in Red Circle?

I just bought 9 songs from Amazon music download and added them to my itunes library.  I've done this before and my previous Amazon purchased music has always and still plays fine. After syncing my new music with my iphone I found I couldn't play these 9 songs (they play fine on my Mac in itunes, just not on my phone).  They have the red square in red circle symbol next to them (see screen shot) and when I tap on one to play it just skips to the next song without the red square in red circle.
When searching to see if this question was posted before I did find 3 Posts, BUT the oldest was Nov. 2013, and none had an answer? 
Can anyone help?
Much thanks in advance, Michele

This is problem that keeps coming back. I had Apple Staff take control of my PC and resolve it, but when I went to add more I lost the first lot. They have messed up with the last update and won't admit it.

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