Sony a6000. EVF proximity sensor is too sensitive.

I experience problems with the sensitivity of the EVF eyecup proximity sensor on the Sony ILCE-6000. Mostly when trying to compose a shot using the LCD monitor. The camera strap or fingers often get near the proximity sensor which turns off the LCD mid use. Also I wear glasses. When the frame the glasses gets near the proximity sensor, it starts switching between the display and the EVF like crazy. This is very distracting and annoying. I request of Sony to add an option to disable the proximity sensor in a firmware upgrade. If other a6000 users experience the need to disable the proximity sensor, I invite them to write here and/or to Sony directly. Sony will not change anything while the people asking for it are few in numbers. Only wishing and hoping isn't enough.

Yes BakoKen, an EVF/LCD custom key toggle option is a necessity for the A6000. I also touched on this issue in an earlier post. But I rarely use the LCD for shooting, and when I do, the proximity sensor manages to mess up the experience. I prefer the Viewfinder for shooting. It's why I gave the A6000 a try. But even when using the EVF only, the proximity sensor shows it's disservice. When we enable the Viewfinder only in the [FINDER/MONITOR] menu. We can see that the EVF continues to be dependent on the proximity sensor. As we distance from the camera the EVF turns off. When we put the eye to the eyecup once more, we see the EVF turn on, but with a bit of a delay (about a third of a second lag). All the lags add up and create a somewhat frustrating experience. Also as I wrote above, the proximity sensor of the A6000 isn't friendly towards glasses. I think the anti-UV coating of my glasses messes with the UV-beam of the proximity sensor assembly. Which in turn makes it react like crazy. This is why I want an option to disable the proximity sensor, making the EVF always on while the camera is powered on. At least when the Viewfinder is selected in the [FINDER/MONITOR] menu.

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Proximity sensor reacting too close causing droppe...

I have two Nokia Lumia 800 phones and they react too close with proximity sensor causing screen to become active so when I am outdoors in brighter light calls are auto-dropped when my cheek touches the end call button on the screen. I have compared my two Nokias in Diagnostics and they react at exact same distance (around 3 cm) and I have also compared them side-by-side to another LG E900 Windows Phone in their diagnostics where it reacts 2 cm further away (around 5 cm). On the LG calls are never dropped by mistake. Would it be possible for you to change this distance in upcoming firmwares so calls are not dropped as easily?
If I am indoors in darker light or at night it is not common to see it, but during summer time and during more light it is more common I have noticed.
Workaround I have currently is to disable the screen auto on/off feature by pressing power button once after answering or calling. if you do this manually it is disabling proximity sensor screen on/off until you press the power button again.

I find it completely ludicrous that Apple can interject on this thread and say it's received too many posts and has to be shut down and a "new" thread started. Really now? Seriously? Couldn't they also simply pop in and post 'hi guys, we hear you and are working on it' ...or something to that effect? That's my main complaint really is the deafening silence. What they're basically telling us is to complain all we want, if we don't like the phone then return it for a refund ...that is if you still have your original defective phone, for all you that already swapped phones, you're beat and are stuck with our mistake for the next 2 years when you'll be upgrade eligible again. ...WOW, thanks for the statement without technically releasing one. ...I think we're all left in the dark because Apple really doesn't know what is going on with the sensor, they can't and or won't release a statement without getting the facts straight. ...but we all know one fact is straight...the sensor is dysfunctional and that alone deserves an acknowledgement. How are we to have faith in Apple to fix the issue when we're left to believe they don't think there is one.
...btw update on "my fix" ...deleting all your photos and putting the phone in your arm pit and then under your pillow is only a temporary solution, for mine sensor is on the fritz again. ...shaking my head, if only this were
funny.

Proximity Sensor Range Too Wide

With the iPhone being so slick (both in cool looks and to hold) most everyone will end up getting a case to protect their phone from (not if but when) they drop it. I purchased a very nice Piel Frama case and noticed after a couple of calls the proximity sensor did not release the lock on the buttons because of being in my new case. The case has a very thin yet standard case yoke that goes under the earpiece, not in front. This occasional issue goes away when the iPhone is taken out of the case...but Apple please narrow the proximity sensor to work with standard leather/wallet cases. This may be an issue with more case owners than they realized. In the meantime I have to use the sleep/wake button to hangup calls or get an open face type skin case with no wallet slots…no good.

The only thing else Piel Frama could have done since the yoke was thin already was not to include a cross yoke. Most good cases I have seen have this structure feature and not as roomy as Piel Frama at that...so my guess is more people with cases have this issue than are posting. Speculation of course.
I don't have a faulty sensor because if I move the phone up an inch the sensor allows the buttons to work during a call. I guess I haven't seen Apple's specs that were given to case manufacturers but from what I have seen it would have say "no cross yoke" to work correctly with the proximity sensors. Maybe you have a copy? Not sure if Apple can narrow the sensor range with a software update or if it reflects off the earpiece inner edges or what...but it is an issue with many cases as posted in this forum. Some I bet don't even realize it.
Small but annoying sensor issue. But I will blame Apple for not having forsight for not allowing a very standard case structure as a thin cross yoke. Mine is farther away from Piel Frama's display pictures and most cases that I have seen that have a yoke.
Message was edited by: ProtoPC

Sudden Motion Sensor being too sensitive?

So, I bought my early 2011 mbp in august of 2011. Everything was fine, until my hard drive suddenly crashed/failed/died last may (2013). After having my hard drive replaced, I started to encounter random shut downs even when I was on the computer (not moving or anything. just typing on a table). I went back and they replaced my motherboard and checked the hard drive again (they also replaced the screen, as it was acting up too). About 4-5 months after having my motherboard replaced, my computer would randomly shut itself off in sleep mode. It didn't matter where it was, it would just shut itself off. No motion or anything. In order to fix this problem, I'd have to dig the charger out and boot up while connected to the charger. I took my computer back to apple and told them about this. No one in the store knew anything, so they took it and looked at it overnight and found nothing wrong. I went home, and of course the minute I sit down to use it, it acts up. This has been going on for about 6 months now. It gets to be aggravating to carry my charger with me everywhere I go. All of the research I've done on this issue doesn't mention anything about booting up from the charger. (btw, I have a full battery too).
Can someone PLEASE help me? This is getting really irritating, and apple won't believe there's something wrong. I've also disabled the sms in terminal and rebooted, so those changes should have taken effect. It still shuts down even when sms is disabled.
*The only time it doesn't shut off is when it is on the charger*
(Also: When I move my mbp around, it sounds like there's a screw loose inside. It isn't the regular disc drive sound that you hear when booting up, it's almost like a clicking of a screw loose inside)

Does it click when the light on the front is flashing on and off? It takes a while for it to fully go to sleep and chances are you are moving it before it is done going to sleep mode. The light will be on solid while it is working on it, and flashing on and off when it is all the way asleep

Solution to Sony A6000 battery drain even turned off

I have had my A6000 for a month and noticed battery drain even when powered off from 100% to 85% in less than 12 hours.I tried airplane mode to shutdown wifi and though this help reduce the power drain by about 5% it did not eliminate it.Then I read a post by a fellow with the same problem who also owned an A5000. He experimented with swapping batteries but the A6000 still drained to 85%. The A5000 did not. The main difference between these two models is that the A6000 has the EVF eyepiece.It appears that the EVF proximity sensor will drain battery power even when the camera itself is powered off. I isolated the camera so nothing was near the sensor and overnight drain was reduced. My next step was to switch from auto to monitor only setting in FINDER/MONItOR before power off.IT WORKED. 0% BATTERY DRAIN OVERNIGHT WITH POWER SWITCHED OFF.Summary: To conserve battery, (1) leave the camera with airplane mode on unless you need wifi and (2) before switch the power off set FINDER/MONItOR from auto to moniter only to turn off the EVF proximity switch.Please fix these in firmware if possible Sony. Clearly neither of these features needs to remain active draining battery power if the a 6000 camera is powered off . It would make this amazing camera even better.

Good pick up. I wonder it this is also an issue for other cameras from Sony with EVF - any body got time to test it?

Shake too sensitive?

Is there any way to deal with an iPad 2 whose "shake" sensor is too sensitive?
Simply typing on it is enough to trigger a "shake" response which undos what you just typed.
I am not asking about how to disable the shake sensor, but how to adjust it to make it less sensitive to unintended invocation.
Evidently, it has been this way out-of-the-box (ie, a few months), but the person using it didn't realize that it was not normal until they were typing on mine.

Wow. I did not even know that there was a shake to undo. Learn soething every day. But i notice your profile says you are on 4.3. It may be that they tweaked that with the more recent software upgrades.

Making the proximity sensor more sensitive

Does anyone know how to make the proximity sensor more sensitive when making calls? Does iPhone have this setting? Whenever I make a call, the screen goes black almost immediately and often doesn't light up even when I shake it. It is almost impossible to use the number pad, to add additional callers or to put someone on speaker phone because of this reason. If I hit either of the buttons on this phone, I hang up on the caller. It's driving me mad! Can anyone help?

Does iPhone have this setting?
No

Can I change the sensitivity of my proximity sensor?

Post iOS 7.1 update, when I am talking on the phone, my background doesn't turn dark/"Inactive" anymore. Instead it stays lit, or "active" and puts the caller on speaker phone, tries to add a facetime call, or puts me on mute. This happens to 95% of my calls. I have had an iphone for many years now, and have not had a problem until the new update. Can I change the sensitivity of my proximity sensor?? Or is there a fix?

No.
Are you using a case?
If so, does the same happen without the case?

Sony xperia z3 compact proximity sensor doesn't work while calling...

Hello there, I have an issue, when I make call my prox, sensor doesn't seem to be functioning... The sensor it self works just fine, I checked them via internal check + few external apps.I already reseted my phone to factory settings. Ps: Yeah I have tempering glass screen, but that shouldn't be an issue because like I said with the testing app the sensor worked just fine ( tested with my finger and ear, worked fine)... Regards

Hi, I have the same problem, proximity sensor not working. My phone is in mint condition, not even scratches. This happened just after the latest update, every time I get a call the screen won't turn off. I followed the repair instructions using the PC Companion Software, I errased all the data and restored the phone. I still have the same problem, I tried Safe Mode and the problem remains. I emailed support and they said I can't go back to the previous software version that actually worked just fine. Is very frustrating to run out of options on a "High End" product from sony. I used to love this phone and even convinced some friends to buy it. Now every time I need to make a call I just want to throw it against the wall. Device model: D5833Software version: 5.1.1Build Number: 23.4.A.0.546 Hope I can get some support here!

Issue with Proximity Sensor during calls

I'm having an issue with the Proximity Sensor not properly detecting when i'm holding my phone to my ear. I can confirm that the iPhone sensor is working by covering it with my finger, but when held to my face, the screen blinks as if it cannot decide to disable the screen or enable it. It results on me hanging up, putting calls on mute, and dialing numbers accidentally while i'm on the phone. This occurs on 90% of my calls. Is anyone else experiencing this issue. I would like to confirm whether this is a software issue (Proximity Sensor sensitivity too low) or a design issue (sensor now placed towards the end of the phone).
Macbook Pro, Mac OS X (10.6.4)

Hi there bobby adapa,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Screen won't lock or go black when answering calls
Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
Try turning iPhone off and then on again.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

Buttons too sensitive

After the latest update, the buttons on the screen of the phone while telephoning are far too sensitive. For instance, it goes to Facetime acccidently by being too near to my cheek/ear. Is there some way to make the buttons less sensitive? Thank you

Hello there Dr. Dave,
It sounds like your proximity sensor is not turning the screen black to prevent buttons from being pressed. I recommend the troubleshooting from the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Screen won't lock or go black when answering calls
Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
Try turning iPhone off and then on again.
If the issue persists, I would next close all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the very best,
Sterling

Bad Reception, Muffled Bluetooth Voice, Crazy Proximity Sensors

I would like to start a new thread to summarize all major the problems of the iPhone 4. Apple has to either release a software update or just do a total recall for all iPhone 4 users. Consumers should NOT be responsible for the time they have wasted to troubleshoot the device, paying the restocking fee or buying a Bumper Case.
1. Antenna: In spotty area mostly running 1900 MHz band, the iPhone 4 reception degrades until 1 to 0 bar when the hand or any conducting material has blocked the bottom left of the phone with a notch on the stainless steel antenna.
2. *Muffled Bluetooth audio quality:* where the listener has no way to hear a clear voice at all beside a muffled voice with low volume when speaker is using a Bluetooth that is connected to the iPhone 4. It happens to various Bluetooth headsets on the market including the Jawbone, Jawbone Icon, Plantronics 925, Sony, Motorola, and more. The muffled sound does not occur consistently. Sometimes is clear, but most of the time bad.
3. *Proximity Sensors:* Not sure if the sensor is located on top of the ear piece. During a phone call using the ear piece, people are experiencing trouble with the screen goes on and off and the face controlling the screen unintentionally which leads to hang up, mute, and other types of accidental operations.
These are critical issues that affect normal phone calls and iPhone 4 has failed to achieve anyone of them.
Message was edited by: squarejp

espleyk wrote:
Really sorry to burst into your discussion, but I can't find any way of asking a question.
Like you, it's my first smartphone and I am really frustrated with it too. Am awaiting delivery of a new phone today due to its inability to connect to the internet or for me to get email.
But today's frustration is this and it's a really urgent query that I'm hoping someone can help me with quickly before the delivery man arrives.
Having spent all day Sunday getting my contacts sorted out, I'm nervous about losing them. So installed ovi suite this morning and apparently successfully to copy my contacts etc through content copier. It said it had saved them to
C:\Users\Karen\AppData\Roaming\Nseries\ContentCopier\2009-07-23Nokia N97 (2).nbu. However when I went to look for the folder AppData, it doesn't exist and I can't find it anywhere.
Any idea where it may have gone and what I can do to get my contacts onto my pc. I've tried going through the mass storage route on the phone, but then the folders that appear do not hold the contact details anywhere.
I am desperate (in so many ways ;-)
Any help gratefully received
Technopigmy
to see the Appdata folder on your pc you need to Show Hidden files and folders.
using windows XP (not sure about vista) goto My Computer. on the menu bar, select "Tools" then "Folder options", then "View". select the option that says "show hidden files and folders"
Another way to get the contacts from your phone is using PC Suite. Select the "Contacts" function in pc suite.
once this opens, highlight the contacts you want to copy and go to "File" and "export"
here you can export your contacts as a text file or as a csv file for that you can open in Excel etc.
Message Edited by foxmeister on 23-Jul-2009 12:53 PM
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

Proximity Sensor Not Working on Brand new Z2

Hi, The Proximity sensor is not working on my new Xperia Z2. I have ran all the tests on the phone and they have failed. When Put up to the ear during a call the screen does not switch off and all the icons get pressed etc. This is VERY annoying as i cant even speak to anyone for a minute before im dialing someone else by mistake. All Software is up to date. SONY, What the soslution here? I will be taking it into the Sony Center here tomorrow but I dont want to be without my only buisness phone for 3-4 days.

OK installed each update to the pre-installed apps one at a time and tested the proximity sensor after each. All fine till Sony TV Side view : quick remote. after instalation proximity sensor stopped working. after uninstall all working fine again.Seems this is the culprit but I will add my 3rd party apps one at a time just to make sure.

Issue with Proximity Sensor during calls - Continued v2

This thread is a continuation of Issue with Proximity Sensor during calls - Continued. which was getting too long and causing some browsers to time out. That thread has been locked and the last post links to this thread.
See also the initial thread Issue with Proximity Sensor during calls
Thank you.
Apple Discussions Hosts

rbrylawski wrote:
Goflying wrote:
mbassoc2003 wrote:
I wish that were so. Then they would probably be taking prompter action. But the return rate three weeks in was substantially lower than most handsets at launch and only a quarter that of the 3GS. I suspect the return rate has remained incredibly low and the figures are further slewed down the way by the worldwide distribution that is now in the tens of millions.
At 5% return rate on a product I understand that becomes a 'significant event' that becomes declarable to shareholders, so we know they haven't reached that milestone yet.
a disclosable event is not triggered by a specific stock return level unless apple has entered into covenants re same. Suggest you take a look at sec rules for more info
Still, unless you have insider knowledge, you don't know Apple's buying them back at record numbers. You may be guessing, but you likely don't have proof....
agree. I don't have any proof whatsoever, just a strong gut feeling that all is very much not as rosy in cupertino as it might seem.
For a company whose culture is steeped in phreakery, apple is showing an amazing inability to exert control.
too many screw ups, too many loose ends, too many whacky hires, too many media backlashes - maybe the senior staff went into dumb-mode while steve was away for so long
null

Issue with Proximity Sensor during calls - Continued.

This thread is a continuation of Issue with Proximity Sensor during calls which was getting too long and causing some browsers to time out. The old thread has been locked and the last post links to this thread.
Thank you.
Apple Discussions Hosts

I find it completely ludicrous that Apple can interject on this thread and say it's received too many posts and has to be shut down and a "new" thread started. Really now? Seriously? Couldn't they also simply pop in and post 'hi guys, we hear you and are working on it' ...or something to that effect? That's my main complaint really is the deafening silence. What they're basically telling us is to complain all we want, if we don't like the phone then return it for a refund ...that is if you still have your original defective phone, for all you that already swapped phones, you're beat and are stuck with our mistake for the next 2 years when you'll be upgrade eligible again. ...WOW, thanks for the statement without technically releasing one. ...I think we're all left in the dark because Apple really doesn't know what is going on with the sensor, they can't and or won't release a statement without getting the facts straight. ...but we all know one fact is straight...the sensor is dysfunctional and that alone deserves an acknowledgement. How are we to have faith in Apple to fix the issue when we're left to believe they don't think there is one.
...btw update on "my fix" ...deleting all your photos and putting the phone in your arm pit and then under your pillow is only a temporary solution, for mine sensor is on the fritz again. ...shaking my head, if only this were
funny.

Sony a6000. EVF proximity sensor is too sensitive.

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