Sony Alpha 7M2 - rear dial stopped working

My rear dial stopped working tonight. Tried resetting thinking i may have inadvertantly customized it but nothing. it appears to be trying to change the shutter spped in manual mode but it just goes back and forth fto the next spped setting then back.  Help? Eric

Hi eleagjeld,
Welcome to the Sony Community!
When you said resetting, did you initialize the camera back to its default settings? If yes, I would recommend performing a power reset instead. Take the battery out and switch the camera on for 30 seconds or more. Then switch it back off to reinsert the battery. 
If the issue is unresolved, service may be needed for your unit. 
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

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