Sony Bravia KLV-32CX320 subtitles not playing. help please

Hi, i have another tv - model KLV-22BX350 which runs subtitles fine. I put the movie (any format) and subtitles (.srt) file in same folder. My 2nd tv BX model runs it perfectly but i don't know why the CX model doesn't.I press the green button of remote for BX model tv to run subtitles. Green button doesn't work on the other tv; says "Feature not available with current input method". I use usb to load movies in the TV. do you know anything about it?

That does make things more difficult. Is the monitor HDCP compliant? Seeing as it's an issue with the display and not the device the only thing I could suggest is to get hold of another TV in order to lower the resolution on ATV. If that doesn't work then i'm not really sure what else to try i'm afraid.

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That does make things more difficult. Is the monitor HDCP compliant? Seeing as it's an issue with the display and not the device the only thing I could suggest is to get hold of another TV in order to lower the resolution on ATV. If that doesn't work then i'm not really sure what else to try i'm afraid.

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