Sony Bridge Crash - Updating Sony Xperia Active

Hy!
Im trying to update my Sony Xperia Active. The Update process starts and goes on. On the point where i have to put my phone off the bridge software crashes. Here the text my mac shows:
Process: Sony Ericsson Bridge for Mac [629]
Path: /Applications/Sony Ericsson Bridge for Mac.app/Contents/MacOS/Sony Ericsson Bridge for Mac
Identifier: com.sonyericsson.Sony-Ericsson-Bridge-for-Mac
Version: 3.7.1 (3710)
Code Type: X86-64 (Native)
Parent Process: launchd [167]
Responsible: Sony Ericsson Bridge for Mac [629]
User ID: 501
Date/Time: 2014-05-19 18:12:26.471 +0200
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 63B49A0C-567C-FBB6-F36B-6D7D7B1E6368
Crashed Thread: 8 Dispatch queue: com.sonymobile.bridgeformac.devicequeue
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000bbadbeef
VM Regions Near 0xbbadbeef:
--> 
 I have already reinstallt the bridge software.
I hope somebody can help me......aaaaaand: sorry for my bad english ;-)
Greetz björn

Hi Björn,
I have sent the information to the development crew, and I'll see what they say about it. It would have been easier if you got an error message inside Bridge for Mac though, but we'll hope for the best.
If you want help in Swedish, feel free to PM me.
Best Regards,
David

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