Sony bridge for mac RESTORE phone not working after exchange xperia from Sony

Hi everyone,I have been sent an exchange unit from Sony to replace my previous xperia zThis phone has an older imei number than mine and wont allow me to restore using the Sony Bridge for Mac softwareIs this because of the different imei number???i have lots of notes, messages stored in a previous backup using the Sony bridge for mac softwareWhich i need to retrieve onto the "second hand Marked and scratched exchange unit" which Sony have sent me DOES anyone have a sollution to this please Thanks in advance... Steve

Hi Echo_steve Unfortunately, as I expected, you're not able to restore to another phone. However, there is one possible solution, but there is no guarantee it will work and it might mess things upp so you'll have to do it on your own risk. I'm afraid that's the best I can do for now. Here's how to work around the restore block. Again, use this with caution as there's no guarantee it will work. Also make sure Bridge isn't running when you attempt this:- Do a backup of the new phone
- goto ~/Library/Application Support/Sony Ericsson Bridge for Mac/
- Go to the "Backups" folder and find the backup sets
- Try to locate the old backup folder and rename it to the name of the new backup.This can be quite tricky, as the folders are named things like "CB5A1JYXNQ". But basically, if the backup set of the old phone is named "ABCDEF01" and the backup set of the new phone is "ABCDEF02", it should be enough to remove (or rename) the new backup set and rename the old one to "ABCDEF02".
Again, I'm sorry there's no easy fix. Please let me know if it works for you. Best Regards, David

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Sony bridge for mac RESTORE phone not working after exchange xperia from Sony

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