SONY DVD-RW DW-U10A not reading SOME DVDs, reads ALL CDs and other DVDs

I have a SONY DVD-RW DW-U10A. It reads and writes all CDs, and reads commercial DVDs, like movies. HOWEVER, I am trying to install a new application (Halion Symphony Orchestra) and it won't read the Install DVD, nor will it read an old Data DVD it used to read ALL the time.... is there new firmware after the 2005 update they did? I REALLY don't want to have to replace. I seriously doubt it needs cleaning since the DVDs/CDs it reads are so specific, and I don't really think it needs replacement for the same reason. What's going on?

Is your problem with a Mac Pro, or a MacBook? Your profile says Mac Pro, yet you posted to the MacBook forum.

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