Sony eReader PRS-650

not sure if this forum can help, but it's never failed me before....
New Sony eREader PRS-650. Worked like a dream for the first few days but now every time I connect it to to mac the reader library software crashes and closes, so can't transfer the eBooks. It seemed to happen after asking it to Sync. Any ideas?

Hi Sjennings,
If your download has failed this could be caused by background running applications or security settings. To correct this issue please try the following.
Reboot your PC and re-download again from your account (remember once you have purchased an ebook you do not have topurchases it again).
If you are still getting an error, please try the following.
Close all applications running in the background. This includes exiting/disabling items running in the system tray (you can close these by right clicking and selecting exit, disable or close from the menu).
If you are trying to access the internet from a work PC or connection you may not have full access to the internet. Please check with your MIS/IT (Network Administrator) department to verify your access rights.
If you are on a dial up connection please disable any download accelerators before attempting to re-download you eBook.

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Digital Editions 3.0 transfer Sony EReader PRS-650 to new computer

Windows 8.1 x64 is not recognising my Sony PRS-650 in Digital Editions 3.0. The Adobe ID is the name on both computers and is authorised in the Digital Editions menu. When connecting to the new machine Digital Editions does not display the device in the left hand pane when it is connected. Version on old machine is Digital Editions 2.0.
Just resolved this by installing the Sony EReader application, probably installed some drivers as well as the app.

Windows 8.1 x64 is not recognising my Sony PRS-650 in Digital Editions 3.0. The Adobe ID is the name on both computers and is authorised in the Digital Editions menu. When connecting to the new machine Digital Editions does not display the device in the left hand pane when it is connected. Version on old machine is Digital Editions 2.0.
Just resolved this by installing the Sony EReader application, probably installed some drivers as well as the app.

Snow Leopard and Sony eReader PRS 600

Is anyone else having a problem with this? I can get my computer authorised but not my eReader. Adobe Digital Editions and Sony are not responding to my queries about this. I need an Apple expert to tell me what to do!!!

I have a PRS 505 eReader that works fine with the Sony Reader Library s/w on Snow Leopard but is not recognized by Adobe Digital Editions...no problem I can download what I need with Reader Library. Recently bought a PRS 600 eReader for my wife and it does not work with on Snow Leopard. Same story on my wife's iMac running Snow Leopard.
When I boot to Windows XP on my MacBook Pro both the PRS 600 and the PRS 505 work fine with both Reader Library and Adobe Digital Editions (have read that Adobe Digital Editions do not recognize Sony ereaders under Mac OSX)
Conclusion: Just have to wait for Sony to get their act together and update the software/firmware to work properly under Mac OSX Snow Leopard (do not know how the PRS 600 works with earlier Mac OSX versions). Their latest firmware download for the PRS 600 on their support website is at an earlier version than what came with the ereader! Also when running Snow Leopard under 32 bit kernel the Ereader errors are even worse (hold down the 3 & 2 keys while booting up).
Suggestions from their help desk made things worse.....had to spend some time recovering from their ill-informed suggestions.
Pity about their software support. Once you have the books downloaded the Sony is a great machine to use.
I suppose patience is the key word here.

Sony eReader and Snow Leopard

Just learned after a few hours: Sony's new Mac OS X software - eBook Library - is only compatible with Leopard, not Snow Leopard. I know it says that in the system requirements, but I had to try. I am booted in 64 bit mode, so maybe 32 bit mode will help. I will try tomorrow and report back.
Of note...
The eBook Library software launches and behaves as normal, but when the eReader is connected, all that comes up is "Error" next to the eReader icon. Anyone with a Sony eReader using this software please chime in here.
I have the PRS-600, latest Touch Edition.
At this point, still not totally convinced it is Snow Leopard, maybe just 64 bit thing. Additionally, I have trashed and reinstalled the app, and both the firmware on the device and the software are the latest.

I have a MacBook Pro and a MacPro both running 10.6.1. My Sony PRS600 is on its way so I can test that bit. I have installed the Sony eReader on both machines. On the laptop it appears to be running OK. On my MacPro I double click on the app and it starts, but although it starts, nothing works. If I click of anything in the menu bar - ie about, edit, file, view help etc absolutely nothing happens. I have Adobe digital editions on both machines and that works fine. The only difference is that I installed the Adobe software BEFORE the Sony on my MacPro and AFTER on my laptop.
Any suggestions?

My sony ereader will not connect to Adobe Digital Editions

My sony ereader will not connect to Adobe Digital Editions even though my computer is authorized

When you register your ereader with SONY, you'll need to make sure that the
Reader Library entries were created on your hard drive for the ereader to
work properly. Only some of them are supported by ADE. There's a list in
the HELP section of ADE.
Also, there have been some problems with the PRS-T1 model.
Hope this helps!
=============

PRS-650 Sync problems

I have just purchased a PRS-650 and transferred about 100 books to it from the library on my computer. When I try to sync with the library, it appears to hang.
Is there a maximum number of books that can be synced at any one time?
Thanks

Hi.
Before all, I want to say that I already searched in all
Sony websites to solve my problem, but I didn't
find any answer.
So it's why I'm asking here.
I'm trying to sync books to my PRS-650.
All the books I want to sync are loaded
in my library.
Now I want to sync them on my PRS-650 as usual
when I connect my Reader to the computer.
But now, in the schedule board, the loading is
stucked at the option that I could translate (I'm french-canadian) as "Flash Sync progressing" since one day.
I tried to cancel and sync again, same result.
I disconnected my Reader, putted it off, and reconnected my reader to the computer, same result.
I cancelled the sync, and synchronised it again, same result.
Ii is impossible to sync my books to my Reader.
My computer is running good on Window Vista, with a dual-core Toshiba Satellite computer.
And I have the latest version of the Sony Reader software, I checked it twice.

I had to reinstall ADE on another computer. Now it doesn't recognize my Sony eReader

I had to reinstall ADE on another computer. Now it doesn't recognize my Sony eReader. How do I get it to recognize it? Do I need to "unauthorize" my ADE id on the 1st device? Is that the problem? How the hell do you talk to a live body at Adobe? This is ridiculous.
Ted

Hello - the chat service for ADE helped me find an answer. With Sony ereaders, you always need to have the Sony reader app installed on the same machine as ADE. There are some drivers installed with the Sony reader app that are needed. Since I did that, ADE now acknowledges my Sony PRS-350.
Here is a link: https://ebookstore.sony.com/download/
The chat line was very helpful with this; they tell me you cannot call in to get ADE support - you can only use the chat box.
Ted

I cannot get Digital Editions to see and authorize my sony reader PRS-600

I cannot get Digital Editions to see and authorize my sony reader PRS-600. I am running windows Vista. I am registered and my PC is authorized, but I cannot get DE to authorize my reader. Any ideas?

Hi
Thank you so much to Reg for his answer to the above subject. I have been reading
/ searching / reading at both Adobe sites, Sony sites, library sites etc. for almos
t one month to find a solution to this problem.
I couldn't imagine that we had bought a device (Sony 650 Touch) that did not hold the correct software nor the correct manual. Unbelievable.
To those who come after me... go to THIS SITE http://ebookstore.sony.com/download/
and download the application for PC (top left) orMAC (top right). It takes time, but it works !
I'm just so happy now !!
Vibeke - Denmark

Prs-650 out of stock

Hi. I'd like to know if there's a projected date for the prs-650 becoming available for sale again. Thanks.

This forum is for technical assistance with products, however here is some contact information to pursue your inventory request to Sony style.
http://www.sonystyle.com/webapp/wcs/sto ... tomer_Care

PRS-650 locks up library in windows 7

I bought the prs-650 in late december and had problems from the start. Sony techs tried to tell me I was too dumb to charge it properly. After about a month went by they agreed to send me a new one. They sent a refurbished model and said that I did not contact them in the first 30 days (they conveniently neglected to log my first calls) so they said they had the right to replace it with a refurb. I got a new computer with Windows 7 and now the library locks up when I connect the reader. I followed all of the steps in the help topics and they told me by email that it must be a comm issue with the reader and I need to send it back for repair. After you stuck me with a refurb when I paid $230 for a new reader you are crazy if you think I am going to send you any more money to fix this lemon you sent me. I used to be one of your best advertisers singing the praises of Sony to anyone asking which brand I suggested. After being treated this way, I no longer recommend Sony readers and before I spend another penny on this one I will buy a nook or a Kindle. A reader is useless if you can't put books on it.

Thank you for your post and welcome to the forum.
I'm sorry that you had an unsatisfactory customer service experience with Sony - I would now suggest that you contact Sony's Customer Relations team and have them escalate the issue:
http://esupport.sony.com/US/perl/contact-relation.pl
If you require further product support I would recommend that you request the second tier of technical support.

PRS-650 Demo mode

Hi
I have acquired a PRS-650 from a shop which has closed down, but its stuck in demo mode as it was on display.
Anyone help with how I can get it out of this mode please?
have tried the PRS-600 reset instructions but they don't fix it
Regards
Dawn

Found a solution!
A "kind" man was still in the shop clearing out stuff and he swapped it for another one that was not stuck in demo mode.

Adobe reader app not working with sony ereader app.

Adobe reader on my android tablet does not accept login & therefore I can't get my Sony ereader app to work.
How do I fix this?

I am having the same problem. While they might not have anything to do with each other, it seems to be connected to Adobe somehow .When I launch the App on my phone or my tablet,It asks for my sony e reader log in and password. When I put that information in, it then asks me for my adobe ID conformation ..Specifically it says "Sony Reader Store is using Adobe DRM technology for rights protected content. Please enter your Adobe ID and password to proceed". So you can see how I might think they they are somehow connected. When I put in my Adobe ID and password, nothing happens..it just keeps going to the above mentioned screen and asking for the same info over and over. This happens on multiple devices (3 devices to be exact) so I am a little confused as to what I am doing wrong . I am sure I am missing a step. Perhaps I am asking my question in the wrong forum, but if sony ereader and adobe arent connected then why do they need my adobe log in ? I am not sure if the origifnal poster and I are having the same problem, but any help would be appreciated.

Need help w/ Adobe Digital Edition (ADE) to download to Nexus 7 using Sony eReader

I am wondering if I can download an etextbook on Adobe Digital Edition (ADE) from my labtop to my Nexus 7 using Sony eReader.
I am trying to do this and coming up w/ this problem on my Nexus 7 - Sony eReader currently.
It will not accept Adobe ID under "Adobe ID Confirmation" on Sony eReader.
It also says:
ATTENTION: You need to enter the Adobe ID originally associated with your Reader Store account. Usually, this ID is automatically created.
Do you know will these programs/devices be compatable w/ each other? If not can I use Ipad as a last resort?

You should install an Adobe DRM compatible app on the Nexus 7.
I suggest Bluefire; also consider Akdiko or Overdrive but some people have issues registering them. Some tablets come with such an app preinstalled. Authorize the tablet from within the app to use your Adobe ID (details vary from app to app, usually somewhere within Settings)

Sony ereader error in /var/log/system.log

I have had a sony ereader software installed which I deleted long time ago (by pressing command-delete from applications). But still getting error in /var/log/system.log
[0x0-0xf00f].com.sony.ebook.readerlibrarylauncher[276]: MacInterfacesChangedCallback: 1 keys changed
I have these two items in the /Library/
/Library//LaunchAgents/com.sony.ReaderDesktop.RunReaderDesktop.plist
/Library//LaunchAgents/com.sony.ReaderLibrary.RunReaderLibrary.plist
Not sure if I need to delete them.
The sony ereader software doesn't start during system startup. I have deleted two unticked entry from sysetm preferences - users and groups - login items.
Thanks.

I don't use my eReader very often and so a while back I figured out how to do this and today I had forgotten how!! So here's to help you and I and every other dummy who keeps forgetting!
Sony eReader with Mac:
How to put ebooks on reader when Error appears
1. First you buy your ebook(s) and download it to your Reader Library.
2. It goes to Status then into your Library.
3. Now go to Finder your book should be in the recent/Today section in epub form.
4. Open another Finder by going to File and New Finder Window.
5. In the new Window open Reader under devices.
6. Continue opening database/media/books.
7. Finally take the new ebook from the first Window and put it in the second Window.
8. DONE! And ENJOY!!

Sync feature freezes on Prs-650 Reader Library

I am using a PRS-650 e-reader. I download library books using Reader for PC. Now, after I click and drag the books to the reader icon, the sync feature indicates sync is in progress, but no progress is made. This renders the computer inoperable, and necessitates a re-boot.
Frances Gualtieri
Vankoughnet, Ontario

Hello!
I am experience almost the same problem and also have osX. my reader program crashes when i sync. I have done everything, deleted all books, uninstalled and installed the program again. i'm having a feeling that it is a problem with the software, since i got all these problems when i made the update on the reader program. and i agree it could be a conflict with some other program, but where, and how do i fix it? until this is fixed my prs-t1 seems like useless
I have no notes, so I dont know if i would have had your problem when i sync notes. But it is possible I would have that problem too.

Sony eReader PRS-650

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