Sony icfcs10ip "not supported" by ipod touch

My son has a 4th generation iPod touch. We purchased a Sony icfcs10ip iPod docking station for him in August 2011. It worked great with his iPod Touch.
Now it will not work. In fact, it gives a message "This Accessory is Not Supported by iPod touch." However, the Sony dock will work just fine with my iPhone4 and my daughter's 4th generation iPod touch. As far as I can tell, my daughter's iPod is identical, although hers is newer than his. My son's iPod was purchased in December 2010 and my daughter's iPod was purchased in July 2011. They are both 32 GB iPod Touch models, 4th gen.
You might think the problem is with my son's iPod, but it will work with two other iPod music docking stations, one which is very old (Apple Hifi) and one which is very new (a Philips music dock that is only 2 months old).
His iPod is updated to the latest OS (version 5.01). I tried doing the "reset all settings," which does everything but erasing all the content. My son doesn't want me to do the full reset because he is worried that he will lose all his levels on the games he likes to play.
Is there any difference between a 4th gen iPod touch purchased in Dec. 2010 and a 4th gen iPod touch purchased in July 2011? Was there a software update that made the Sony dock unusable?
TIA for any help!

Stop shouting!!!
We are ipod users just like you.
All caps indicates shouting, is rude and is difficult to read.
If you want help, yelling at those that would help is a terrible way to go about it.
Contact ihome and ask if the unit is compatible with your ipod.
Try the basics form the manual:  restart, reset, restore.
turn off your caps lock

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