Sony just isn't helping me. I'm still having trouble transferring my NX3 video files.

Question

Well, I'm still having trouble transferring my NX3 video files to my editing software.  Sony suggested using the Sony Content Browser but that doesn't work. Sony just can't seem to help me. If the scene shot on the card is longer than 10 minutes, 4 frames of audio is lost from each file.  So if you shoot 60 minutes straight (say a wedding, you loose audio every 10 minutes)  I guess this doesn't sound important, unless it happens just as the bride is saying "Yes" in her vows.
My original post is as follows:
Sony NXCAM (NX-3) drops audio tracks when importing into FCPX and Premiere.
I called Sony on Feb 13, 2015. I spoke with Doug (case no. 661972). I've been using my NX-3 for about 3 months. I'm still testing Sony NX-3. Looking for a way to transfer the video and audio without dropping audio frames. I didn't catch it at first, I mean it's only a few audio frames. It seems to happen with files over 12 minutes shooting. It seems that I can't upload the video/audio shot in my NX-3 to either my iMac (using FCPX nor Premiere) nor can I upload it to my PC (using Premiere) without 3 to 6 audio "frames" being dropped. When I spoke with Doug at Sony, a person I've actually spoke with in the past, he seemed frustrated. I was speaking with him as a professional and was attempting to find a solution, he was being protective and wanted to place blame at other companies. He stated that the camera played back the files correctly so it isn't a Sony problem. I explained that it is a problem for all of us if we choose Sony as our purchase. He told me "you should all buy Canons next time." That kind of through me. How do you speak to that. I explained that I am just looking for a solution and he told me to call the software and computer companies. Doesn't Sony realize that just because the camera works, that isn't the end of the road. You need to put the video into a devise to edit the video. I asked him what software would he recommend to a professional to use to edit footage taken by the Sony, he no reply. All I received from Doug was a really bad feeling about Sony. I've been a Sony "shooter" for over 34 years. I still can't believe the way I was treated. Not sure now what path I will take with this. But I surely need to tell everyone (all of my associates who have been asking me how I like my new camera) what response I received from Sony. Buy a Canon. By the way, I asked if Sony might have another camera of the same type that didn't drop audio. Doug didn't know. Really strange. Is Doug not happy with his prosition with Sony? 

Answer 1

Auto Correct:
As far as I'm aware this cannot be turned off. Someone may prove me wrong on this point
CDDB Update:
Again, as far as I'm aware this cannot be done. You could use WMP to update the files then import them into iTunes.
Music Deletion:
iTunes seems to only ask you if you want to delete a file if the file is located in its library folder. In the Preferences>Advanced>General section try changing your iTunes Music Folder to the folder where all your music is stored and it should ask you if you want to move files to the recycle bin when you delete them.
Library Update:
This is a feature I with iTunes would introduce. When you delete or move a file iTunes loses track of it. What it needs to be able to do is first check to see that all the existing files in the library are still there, and remove the ones that aren’t, then it needs to search for new tracks.
It can search for new tracks but if you have renamed a file, then it will be in the library twice, one is the old file (which will no longer play because it doesn’t exist) and the other is the new file.
The way I now avoid iTunes annoyances in relation to file names and folder organisation is I let iTunes sort it all out for me. Selecting "Keep iTunes Music folder organised" and "Copy files to iTunes folder when adding to library" will get iTunes to sort your music into Artist folders, then within the Artist folders are Albums, then within the album folders are the actual files, which are named Track Number Artist. For example Coldplay - Clocks will be named 05 Clocks.mp3.
WARNING: Selecting "Keep iTunes Music folder organised" will copy all the music in your library to the iTunes Music folder. You must have enough Hard Disk space to do this.
...that wound up longer then I thought it would. Hope you can make sense of it all.
Cheers,
Ben