Sony NSZ-GS7 - Google Talk Authentication Fails + Not able to download any apps
Sony Support, please assist. I recently had freezing issues with my NSZ-GS7. I did a factory reset which fixed the freezing Now, I'm no longer able to download any applications from the Google Play Store and I receive notifications every few minutes that "google talk authentication failed". I've called support who advise only to post my question on the sony community as they had no resolution.
Sony Team, do you have a resolution for this problem ? The Tele support again just directs me to this community ?
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i have a ipad mini , ios version 8.3 .... i am not able to download any app currently on my ipad.... i am not able to figure out the problem , it shows the app is loading in app store , but its never getting downloaded....how do i fix this problem ??? can someone please figure it out ???
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
I am not able do download any apps from my app, be it paid or free. I don't see an icon for eg FREE to download an app. I just upgraded to i07 0.2, pls guide if there is some miss in setting..
Jinut21 wrote:
I am not able do download any apps
What happens when you try...? Make sure you are in the iTunes Store for your Country...
If you are... and have a Valid Payment Method associated with your account...
Try This...
Close All Open Apps... Sign Out of Your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I'm not able to download any apps.
Hi everyone,
I'm giving correct postal code during registration of my iphone 3GS.But its not accepting code.I bought my phone from DUBAI but activated in India and living in Nigeria. I'm able to make calls,messages,WIFI,internet.I'm not able to download any apps.Please help me out.
iPhone 3S, iOS 5Thanks for the prompt response,
I think iTunes store is not available in Nigeria right now !.
http://www.apple.com/ng/itunes/ -
facebook app is not opening on my iphone coz there is no update available for my phone (3.1.3) and even i cant download any app from app store due to same reason.
There is no way to fix that unless you upgrade iOS to the latest version. I realize in some cases that can not be done due to the device being used. Sorry.
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Not able to download any apps from Application Manager
I have no idea what's going on, but I cannot download anything from the CC. Application Manager opens and give me all the options of what to download, but everything is giving me an error. I went and followed the steps and uninstalled everything but redownloading still doesn't work. Below is an example of the error I'm receiving Any help would be appreciated.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS001 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Camera Profiles Installer 7.0.0.0 {539AEF15-3A2B-4A31-A587-7E90F7D9C700} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Aftr Efcts CS6/Adobe After Effects CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {2591B843-8028-4395-9DEE-03AF8D631539} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Aftr Efcts CS6/Adobe After Effects CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg. Please verify that the disk image is not corrupt.Rave:
The second link does not work.
After going through a lot of the forums and following what I thought was the proper process (downloading the CC Cleaner & going in and manually deleting the files on my Mac) I am now getting the following message when trying to install Photoshop.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS001 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 13 error(s)
----------- Payload: Camera Profiles Installer 7.0.0.0 {539AEF15-3A2B-4A31-A587-7E90F7D9C700} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {2591B843-8028-4395-9DEE-03AF8D631539} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe SwitchBoard 2.0 2.0.0.0 {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobeCMaps CS6 4.0.0.0 {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Suite Shared Configuration CS6 3.0.0.0 {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Utilities CS6 4.0.0.0 {4F427880-01EA-4E0F-AAE2-9ADE97563A21} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe XMP Panels 4.0.0.0 {148542D8-49CA-482A-A334-1D54C5A9D53B} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobePDFL CS6 10.9.0.0 {557F9FD3-EED8-43D7-AF29-0F19CA832728} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobeTypeSupport CS6 11.0.0.0 {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Photoshop Camera Raw 7 7.0.0.0 {CFC3110A-491C-4DBF-A97D-66C567600A2F} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Photoshop CS6 Support 13.0.0.0 {1F955A4A-F365-4379-AEE2-B7C83E1AA883} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Photoshop CS6 Driver 13.0.0.0 {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg. Please verify that the disk image is not corrupt. -
Sony NSZ-GS7/GS8 - Google Talk Authentication Failed
I just did a factory data reset on my Sony NSZ-GS7/GS8 because I was having a couple of minor issues and the forums I read said a factory reset was the best option. Well after doing a factory reset all my issues were cured but I have a whole host of new issues. After it comes on I get an error message stating "Google Talk Authentication Failed" and the error details are (Google Talk failed to login. If this is a Google Apps account, confirm that Chat service is enabled for this account.) After I clear that error, I tried to download all my apps and the app updates for the apps installed from the “Google Play Store”. Immediately after clicking on the update button I get “error downloading “name of app etc…” I have tried a hard reset using the connect button under the device.I have tried clearing the data and cache in the Google Play Store, Google Network Frame Services, Download Manager, re-setting, rebooting, etc. etc. etc. Based on the error it’s got to be something with the sony/gmail account sign in. I have been all over the internet and I can’t find a solution. I love this device I’d hate to have to toss it and find something else. Plus I don’t wanna spend another couple hundred dollars. Please Help!!!Any ideas would be appreciated.Thank You in Advance
Attention akulac! Thank you! Thank you! Thank you! I called Sony back and raised a little ******. I told them everything about my units errors and what I've done to try and fix it and all the trouble shooting including what I went through contacting Google. I told them what you said in your post. And sure enough this is a known issue with this Sony model. My unit is 2 years and 10 months old and has been out of warranty for 1 year and 10 months yet, Sony is replacing my unit for free. Not repairing but replacing with a new unit. So for anyone else who experiences this issue contact Sony. It can't be fixed.
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How do i get rid of the message that keeps popping up that says "google talk authentication failed"????
funwidowlady,
Good afternoon! I'm glad I can be here to help with this error. In the device this application is identified only as 'Talk', so that be more familiar to you. First I recommend opening the 'Market' app on your phone, then Menu>My Apps to see if this application requires an update. It will display a list on top of all applications that need to be updated. If nothing exists, tap 'Home' and go into 'Settings>Applications>Manage Applications>Talk, then tap 'Clear Cache' and 'Clear Data' to remove the history of that application and stop the notifications. The app will remain on your phone for future use, if you desire to take advantage of it. Read more about Google Talk here
Thank you!
AdamE_VZW
Follow us on Twitter @VZWSupport -
How to get skype account on Sony nsz-gs7 Google TV...
how do i get my skype account on sony nsz-gs7 google tv
Attention akulac! Thank you! Thank you! Thank you! I called Sony back and raised a little ******. I told them everything about my units errors and what I've done to try and fix it and all the trouble shooting including what I went through contacting Google. I told them what you said in your post. And sure enough this is a known issue with this Sony model. My unit is 2 years and 10 months old and has been out of warranty for 1 year and 10 months yet, Sony is replacing my unit for free. Not repairing but replacing with a new unit. So for anyone else who experiences this issue contact Sony. It can't be fixed.
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Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.
Maybe here:
IOS 6 App store crash: Apple Support Communities -
For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...
If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).
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