Sony NV-U73T (GPS) doesn't connect to PC

Hello,
I just bought a Sony NV-U73T. I have upgraded firmware to 3.02cn but I can not connect it to my computer via Microsoft ActiveSync. I'm using Windows XP SP3 and ActiveSync 4.5. I still connect other mobile devices for work. I tried re-install ActiveSync but no luck. Can you help me in this case. Thanks alot!

This issue will require some detailed troubleshooting assistance since reinstalling the software did not change the situation. Please contact our Customer support team. Before calling please ensure you have XP updates installed, to speed up the process. Additionally verify whether the Nav-U appears in any form under device management area. Provide this information to the support agent.

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~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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Sony NV-U73T (GPS) doesn't connect to PC

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