Sony RDR-GX355 seems to not store SPRM 7 (last chapter played)

I have created a DVD with a main menu and a chapter menu such that when the remote menu button is pressed after reaching the track from the chapter menu, you are taken to the chapter menu and the button of the last chapter played is highlighted. The DVD behaves correctly in the Simulator, in Apple's DVD Player, in my Sony DVP-NS575P player, and in another player I tried in a store. However, in my Sony RDR-GX355, the button for the first chapter is highlighted no matter what chapter was last played or selected.
Thinking (and hoping) that perhaps my particular unit of the RDR-GX355 was defective, I went to B&H and found a salesman willing to take a brand new Sony RDR-GX355 out of its box and hook it up to play my disk. Again, the button for the first chapter was highlighted no matter what chapter was last played or selected.
My DVD uses SPRM 7 in order to know which button to highlight on the chapter menu. My conclusion is that the Sony RDR-GX355 does not store SPRM 7.
When playing my Concert for George DVD I have observed behavior that supports my conclusion that the Sony RDR-GX355 does not store SPRM 7. When I play Concert for George in the Sony RDR-GX355, using the remote menu button to return to the chapter menu highlights the button of the last chapter selected. But in all my other players, using the remote menu button to return to the chapter menu highlights the button of the last chapter played.
Does anyone have any experience with the Sony RDR-GX355 that you'd care to share?

Hello, I am not aware of it being turned off.
In that case, subtle damage to your Apple Application Support might be causing both it to not be running, and the trouble with images in the store.
Try a complete uninstall/reinstall of your iTunes as per the following document:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
With the newer, undamaged, version of Apple Application Support in place, are you able to see images in the Store again?

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Sony RDR-GX355 seems to not store SPRM 7 (last chapter played)

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