Sony reader PRS-350 - Problems still unsolved?

iMac does not recognize Sony PRS-350 Reader when USB connected. This problem was first described in 2009. In the Reader Library software, Error is displayed where it should be Reader. Moving downloaded books is impossible. Could it be true that Sony still has done nothing to repair this? Any advice is welcome, thanks!

The way you describe your problem tells me that it may be because of the
digital rights assigned to the ebook.  Publishers and resellers have the
ability to restrict downloads to your PC.
With ADE in Library mode, put your cursor on the title of the ebook.  A
small arrow will appear.  Put your cursor on that arrow, and a drop-down
menu will appear.  In the middle, you'll see the digital permissions
embedded in the ebook, and I'd bet that the one about copying says
'no'....  If this is the case, you can go back to the source and complain.
They might - or might not - be able/willing to do anything about it.
Hope this helps!
============

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