Sony smart tv APPS Are gone!

This website not working: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C89410 . I try to do a reset the tv to factory default on my KDL-55HX729.

Hello Sabuydee,
Make sure that the Internet speed meets the minimum recommended specification of 2.5Mb for standard definition (SD) content and 10Mb for High Definition (HD) content.
Refresh the Internet content from the below link.
http://esupport.sony.com/docs/imanual/NA/2011/EN/HX720_UC_CH4/st_ricontent_uc.html
Reset the TV to factory default settings for 3 times from the below link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C89410
Reset the modem and router and do the Refresh Internet Content procedure again.
Regards,
Colby

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Message was edited by: cg41386

kprancan wrote:
I downloaded IOS 5 and all my apps are gone. When I go to the app store and click purchases, I am asked to enter apple id and password, but apple id is already entered - I can't change it. And it isn't my id, but my son's.
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kprancan wrote:
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Sony smart tv APPS Are gone!

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