Sony STR-DG500 Receiver

I have had a kid mess up the TV settings on the receiver and the volume is terrible.  The radio volume through the receiver is good, but the TV volume is very low.  I have to play it on max volume most of the time.  I have checked all connections and tried other settings with no luck.  Any ideas on where to start??  Thanks for any help!! 

Kevin Key wrote:
I just installed the 3.0.2 firmware upgrade and I still can't get my Apple TV to transmit HDMI video to my TV via my Sony STR-DH500 receiver. All other components - Blu-Ray player, Scientific Atlanta cable TV converter, and Acer laptop work just fine with the HDMI switch in the tuner.
AppleTv is notoriously fickle with some switches/AV receivers over HDMI.
Question is whether this is due to an over rigorous HDMI implementation by Apple but it would seem odd that other manufacturers just had lax implementations.
Apple TV works when connected directly to the TV, but I really don't want to have to keep swapping HDMI cables.
No, I agree very frustrating. HDMI great when it works!
Have you considered connecting via component to the TV/receiver and analogue or optical audio ?
Is this lack of compatibility due to heavy-handed anti-piracy measures on Apple's part?
Doubt it, it happens with unprotected material presumably too.
Apple TV is the first Apple product I've ever owned, and will likely be the last. There's one good thing about Apple TV: the interface is awesome.
Yes, makes up for lots of other things.
But, I should be able to connect it via an HDMI switch, shouldn't I?
Yes, it's not necessarily AppleTV at fault but when other devices all work it certainly suggests it's the problem.
And Apple won't give me any support over the phone unless I pay $49?!
I wouldn't bother I doubt you'd get anywhere other than being advise to try a different switch or plug into your TV.
Is anyone else having this issue?
Yes, with certain device pairings several posts comment about this.
While some non mainstream brand switches might not be implemented well you'd expect Sony to be ok.
Is there anything else I should try?
Apart from component no.
Is there a hack that can fix this problem?
No.

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