Sony Update Engine Failure (error 100)

Hello.
I got a message to update my phone software, when I conected my phone to my pc, and after I started the process i got the Sony Update Engine Failure (error 100) message. Now I CAN'T USE MY PHONE. Every time I start it i get the message:
the software update failed make sure that your phone is connected to the computer and try again
What now?
And please don't tell me to delete/restore my phone because i'm not gonna do that. I have important data on that phone and I'm not gonna delet it just because you can't make something work ok.
Thanks.

Hey guys....
Today I tried to update my sony xperia z2 with pc companion and afew minutes passed after that it said the update started and now it just shows this error: Unable to download your device software. Please check your internet connection or try again later and after that you choose close it says error 100.
Please help me! I'm realy confused. I tried following step:
1-Restart pc
2-Using proxy
3-installing new java
and it is the picture of that error:

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PLEASE HELP ME...URGENT..WHEN I WANT TO UPDATE MY XPERIA GO THEY TELL ME THIS MSSG"SONY UPDATE ENGINE FAILURE (ERROR 2003)"PLEASE HELP ME.

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Sony
I've been trying to update my Arc S for two weeks via the Sony PC Companion and Update Servce.
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I recently baught Xperia Z3, and am trying to update it...getting the error "Sony Update Emgine faliure (error 1200)
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I found a solution for this issue:
follow these steps:
1, disable firewall and antivirus also.
2, ON internet data in mobile phone 3G or 4G and start USB tethering, settings--more--tethering and portable hotspot--USB tethering.
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