Sony Vaio Laptop Won't Turn On

I have a Sony Vaio laptop that turns off every time I turn it on. I have taken it in for repairs and they can't that nothing is wrong with it and they can turn it on. They even run diagnostics and have opened it up and can't find a problem. I did update the computer from Windows 7 to 8 but the problem was happening even before I updated it. At first, it would turn off then I would be able to immediately turn it back on, then it would turn off and I would have to wait a few minutes and it could turn it back on. Now, it won't be anything. I know it does work because it was on when I got it back from the repair shop. Any  help would be greatly appreciated. I am getting very frustrated!

Check if the DC jack is loose or damaged within the computer.
Remove media from the CD/DVD drive.
Disconnect all external devices that are connected to the computer.
Connect the AC adapter into a known working AC outlet and to the DC jack on the notebook, and then attempt to turn on the computer normally.
NOTES:
Verify the correct Sony AC adapter is being used, and not a third-party replacement AC adapter. 
Connect the AC adapter directly to a wall outlet and not to a surge protector or extension cord.
Some AC adapters have a POWER LED indicator and can be confirmed as receiving power by ensuring the LED is lit. If the AC adapter is damaged, or the LED is not lit or continuously flickers when plugged into a working AC outlet, the adapter must be replaced. 
Disconnect the AC power adapter, remove the battery, and then press and hold the Power Switch for 5 seconds. Once that has been done, connect the AC power adapter again, and then attempt to turn on the computer normally without the battery installed.
NOTE: If the computer turns on without the battery, the battery is either completely drained or defective. Put the battery back in, reconnect the AC adapter and charge the battery for 24 hours. If the issue still occurs, that battery is the problem and will need to be replaced.
Remove any additional Random Access Memory (RAM) that may have been added to the computer.
NOTE: If removing the added RAM memory resolves the issue, check the computer specifications to ensure the memory modules meet the minimum requirements. If they do, the modules themselves may be defective.
Attempt to turn the computer on.
***We also have a YouTube video that walks you through these steps: http://goo.gl/Kl8lD
If my post answers your question, please mark it as "Accept as Solution"

Similar Messages

  • Sony Vaio Laptop return to factory settings HELP

    I have a Sony Vaio laptop that i bought 5 years ago.  It is very slow and takes a while to get into the swing of things and I want it to run better, So I have a 1TB external hard drive and I was going to back up all the important files and restore it to factory settings, BUT... I dont have a disc with windows on or anything like that.  So I've found that I can do a recovery partition. Will I be ok to do this without having Windows on disc etc etc?  Would this help the laptop run faster and "be like new" ?

     
    Hi ltc58! 
    Thank you for considering Sony Community! 
    Since your laptop is quite old and you're experiencing slow performance, performing a Full Format Recovery would be the best option, as long as the recovery partition of the unit is still intact and not corrupted. Yes, you can still try to format the computer. Please make sure to backup all of your important files on your external drive. The laptop will reinstall the Operating System and it will go back to its original factory settings. 
    Please follow one of these steps: 
    Using Assist Button: Shutdown the laptop and remove all peripherals except for AC adapter. Press Assist button. Select Start Recovery Wizard -> skip Rescue -> Start recovery. 
    Using F10 key: Shutdown the laptop and remove all peripherals except for AC adapter. Turn on the unit then immediately, keep tapping F10 key. 
    NOTES:
    *If an Edit Boot Options screen appears, press the Enter key.
    *If a Windows Boot Manager screen appears, select VAIO Recovery Environment and then press the Enter key.
    In the VAIO Recovery Center window, under Choose a program, click to select Restore Complete System. Follow the on-screen instructions. 
    The process will take for about an hour. If none of these works, then the recovery partition is not accessible anymore. You may contact Sony Support based on your location to order a Recovery Disc or use a retail version of Operating System. 
    For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
    Hope one of the process works. Good-luck. 
    Regards,
    Vincent 
    If my post answers your question, please mark it as "Accept as Solution"
     

  • I cant connect my i phone 4 to my sony vaio laptop via bluetooth  i am  having problem can any one help me how can i connect my i phone 4 to my laptop using bluetooth i tried to paired but it just doesnt work help me pls!!

    i cant connect my i phone 4 to my sony vaio laptop via bluetooth  i am  having problem can any one help me how can i connect my i phone 4 to my laptop using bluetooth i tried to paired but it just doesnt work help me pls!!

    Unless you're trying to tether your phone to your computer or create a personal hotspot, it won't pair with your computer by bluetooth. File transfer by bluetooth is not supported. So, you can quit trying unless you're trying to tether.

  • Hp laptop won't turn on at all.

    I have no idea what model it is. Where do I find this in the machine.
    The laptop won't turn on. I have changed the fuse in the plug but the wires are not getting warm.
    I have no idea. When the battery is in and I try to turn it on the orange light flashes. However when I take the battery out and plug in to the wall and try to turn it on nothing. No light.

    Hi @Jillrich ,
    Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Notebook and getting a blank screen on startup. Try performing a hard reset.
    When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
    Here is a link to computer won't start for Windows 8. Did you replace any of the hardware?
    Have you tried a different walloutlet  or a borrowing a different AC adapter?
    I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
    Please let me know how this goes.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Laptop won't turn on

    I was trying to do a secure delete on my Apple, but I couldn't figure out how. So I just started throwing everything in the trash.
    Now my laptop won't turn on when I press the power button. Should I get an Apple restore disc?
    What should I do? How do I fix this problem???

    Hi,
    Welcome to Apple Discussions
    One easy way of secure deleting, or deleting in general (use mostly when delete a large number of files) is to put all the files in one folder (just create a random folder in Finder) > Press Control (ctrl) and click on the folder > Go down to move to Trash (in the popup menu) > Go to Finder > Secure Empty or Empty Trash.
    Did you delete the files or did it just shut off? What exactly were you deleting? Languages, fonts; anything like that? You may want to look at Knowledge Base Document #106214 on Troubleshooting Startup Issues. Do you get any sounds or flashes of light (from the "sleep" light)? You may want to try booting up in Safe Mode (Knowledge Base Document #107393 on How to Startup In Safe Mode), or with the install discs.
    Jon
    Macbook 2.0 White (100Gb HD 2Gb RAM) Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

  • My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!

    My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!

    Will it boot up in safe mode?
    http://support.apple.com/kb/ph11212
    or can you enter single-user mode?
    https://support.apple.com/kb/ht1492
    What version of OSX are you running?

  • Sony VAIO laptop not recognizing video ipod

    I just got a new Sony VAIO laptop. I plugged in my ipod, and it recognized it as an ipod and everything. I went to go install it, and the stupid windows hardware installation wizard couldn't install it. I have tried numerous times and it still can't. Now when I plug my ipod in, neither My Computer nor itunes recognizes it. The latest ipod updater doesn't recognize it either. However, the ipod itself has either the "charging" or "charged" icon on it. It charges like normal when connected to the laptop. I have yet to see it say "do not disconnect" when I connect it to the laptop I am using USB to connect the ipod. I have tried all of this stuff too and it didn't fix the problem: http://docs.info.apple.com/article.html?artnum=301343

    After three days and countless hours that I will never get back, I finally figured out how to get the computer to recognize the ipod and work like it is supposed to. If you go to the device manager and it is showing up with a yellow question mark next to it, open it up and if it is giving you a code 28, try this.
    Go to this thread, it helped me and maybe it will help you.
    http://discussions.apple.com/click.jspa?searchID=-1&messageID=2004249
    Good luck.
    Sony Vaio   Windows XP Pro   iTunes 6.0.5.20

  • TRANSFER OF PHOTOGRAPHS TO IPAD4 FROM MY WINDOW BASED SONY VAIO LAPTOP

    i want to transfer my photograph from my window 7 home premium operating system sony vaio laptop to ipad 4 but failed to transfer.  anybody can help me to give the process how i transfer
    thanks

    This support article explains how you can transfer (sync) photos from your laptop using iTunes, to your iPad.
    http://support.apple.com/kb/ht4236

  • My sony vaio laptop with windows 7 ultimate OS does not detect my iphone thru itunes 11.1.0.126. Any suggestions how to fix this?

    my sony vaio laptop with windows 7 ultimate OS does not detect my iphone thru itunes 11.1.0.126. Any suggestions how to fix this?

    windows 8 has been out long enough to have fixed this issue you would think  Its bad enough my last computer hard drive went out and i lost all on it but now i cant backup my phone so if I lose it or something happens to it Ill be in bad shape  lol   PLEASE fix this issue!!! Too much info to store on Icloud but could be apples way of getting people to use the icloud and buy extra storage on icloud

  • Hi, i have sony vaio laptop that already has photoshop elements 12 installed once bought, now i am having a configuration error 12 and says that i need to uninstall and reinstall which i cant. what should i do? thanks!

    hi, i have sony vaio laptop that already has photoshop elements 12 installed once bought, now i am having a configuration error 12 and says that i need to uninstall and reinstall which i cant. what can i do without uninstalling?

    hi, i have sony vaio laptop that already has photoshop elements 12 installed once bought, now i am having a configuration error 12 and says that i need to uninstall and reinstall which i cant. what can i do without uninstalling?

  • Can't connect to airport extreme with my Sony Vaio laptop - don't have airport utility disc, how do I get connected?

    My main home computer is an imac and all devices are apple. I do have however a sony Vaio laptop for work and I cannot get it to connect at home to the airport extreme wireless network. Can I get an airport extreme utility disc to install manually?
    Roooble

    You can download the Apple Airport Utility directly from Apple:
    http://support.apple.com/kb/DL1547?viewlocale=en_US&locale=en_US
    Regards,
    Shawn

  • I have just donwloaded Firefox 5 to my Sony Vaio laptop and it keeps opening three tabs, I uninstalled it and reinstalled it and it happened agona, how do I remove the two surplus tabs?

    I have just donwloaded Firefox 5 to my Sony Vaio laptop and it keeps opening three tabs, I uninstalled it and reinstalled it and it happened again, how do I remove the two surplus tabs?

    I finally managed to fix this problem! You have to go into your program files and you will see another bearshare folder, this has two add on components for firefox. Go into the folders, and find the uninstall program tools.
    One of them will uninstall here. There is a program called media mrg or something along those lines in your add ons for firefox. You need to delete this, and it should stop bearshare popping up in the tabs. Then just to make sure, I went back and deleted the bearshare folder. You know you have disabled all the right components when it will finally let you delete the folder.

  • My laptop won't turn on it shows the blue screen but won't come on. Help?

    My laptop won't turn on it shows the blue screen but won't come on. Help?

    Try resetting the SMC
    http://support.apple.com/kb/ht3964
    If it has a removable battery, try removing the battery.
    If neither works, then you may need to bring it in for service.  Bring the power adapter as well, as you may be able to determine if it is the power adapter at fault, or the computer's power supply.

  • My notebook blacked out & Charger keeps Turing green & orange & laptop won't turn on

    My notebook blacked out & Charger keeps Turing green & orange & laptop won't turn on , I need your help.

    Which model MBP do you have (15" late 2011, for example).
    There are a number of things you could try - restarting in Safe Mode (start up with teh Shift key held down), resetting the SMC, etc., but I don't really think that those 'quick fixes' are going to help.
    If I were you, I would just take the machine into your local Apple Store and have them run diagnostics on the unit. If it's out of warranty, they'll give you an estimate for repair and will charge you nothing for the diagnosis and estimate.
    Sounds as if you've a hardware issue... maybe try running the Apple Hardware Test and see if you've any errors?
    Good luck,
    Clinton

  • HT1925 i have a sony vaio laptop and want to uninstall itunes and reinstall it to the newest version so i can sync to my ipad but after going into control panel and the itunes program wont let me uninstall it can anyone help

    I Have a Sony vaio laptop a ipod touch and a new ipad but cant sync from the laptop because the itunes is too old a version.
    I have tried to uninstall itune from the control panel to enable me to reinstall the latest version but wont let me as  it say to contact apple support does anybody have any good idea what to do?

    I have tried to uninstall itune from the control panel to enable me to reinstall the latest version but wont let me as  it say to contact apple support
    What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

Maybe you are looking for

  • Variable offset for calday is not working - urgent

    Dear experts, I need to create RKF on PO count by 0calday. I need PO count for last 3 cal days in columns. I have a standard variable on 0calday, characteristic type, single value, mandatory. I have created 3 RKF -having offesets:  0calday, 0calday-1

  • Returnable packaging a/c posting details

    Hi All experts, could any one of you let me know the correct table to find out the followings: 1. RP(returnable packaging) account header details. 2. RP account item level or transaction details like opening balance, closing balance, bill of lading,

  • HT201089 Remove permission for app

    i gave a family member permission to have an app via family share plan. I would like to remove that decision so they no longer have access to the app but i can not figure out how to do It. Ive tried hiding the app on his appleid and mine, but if eith

  • HT1923 access denied to dll to completly remove all components

    Itunes stated needed delete mobile me and reinstall itunes.  Went thru all the direction but it will not let me completely remove all components.  Mostly the .dll files are "access denied".  I am administrator.  Was able to delete all others but not

  • SOA repository metadata

    Hi All, Going through the metadata repository for SOA infrastructure. There is a table called XML_DOCUMENT. I assume that where all the incoming XML messages are stored. However, it is difficult to understand why Oracle prefer to use the BLOB datatyp