Sony Vaio not recognising Wifi/Internet connections since System Refresh ... Help!

I'm using Windows 8.1 on a Sony Vaio SVE1512C6EW.  It was running really slow, so I did a System Refresh and deleted a few programmes. Now it is not recognising Wifi/Internet connections and Audio doesn't work.  I don't know if I deleted the driver or it was the refresh.  Please help!  

 
Hi nickisheps, 
Thank you for visiting Sony Community! 
Here in Sony Support USA for Vaio, we do not recommend System Refresh right away since your issue was slow performance. You could uninstall programs and check for viruses/malicious programs first, running Vaio or Windows update, etc. You are right about drivers. There is a possibility that some drivers and software are not properly installed or was deleted after the refresh. You may try this first: Go to Device manger -> Network adapter -> select the name of the adapter -> right click and select Uninstall (DO NOT DELETE). Restart the laptop. The default driver will be reinstalled. You may do the same process in Audio, just select Sound, video and game controllers. Check again if you the will connect to the internet.  
If none of these work then you need to visit Sony's website (based on your location or from where you purchased the unit) and download the needed drivers. 
Since your Vaio SVE1512C6EW is not a U.S. model and we have limited information about your unit and we do not have the drivers and software that support your computer. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. 
Hope these help. 
Best regards,
Vincent 
If my post answers your question, please mark it as "Accept as Solution"
 

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