Sony Vaio Web button

I have a sony vaio pcg-7181m which has a quick access web button. If I boot up the laptop in the usual way I have no problem. However, if I press the Web button it tells me the wifi is disconnected. When I try to configure it, it says 'connecting' then 'disconnected' in a vicious circle and refuses to connect. It used to work fine when I had Virgin broadband but it refuses to connect to the BT hub. Despite being subscribed to their annual IT support, the woman I spoke to told me to stop using the web button and just boot up in the usual way! And I pay an annual fee for that!

Hi,
I'll assume you're using Windows. In the bottom right (near the clock) does it say you're connected before you press you're web button. Also does the Vaio have any software that can be used to configure the shortcut buttons on your laptop.
Added to that, what browser does your web button launch. Is it Internet Explorer or another program (It'll normally be whatever you have as your default)
---Remember to mark as 'solved' and give stars when you like a post---

Similar Messages

My Sony VAIO SVE14AA12U disk button sometimes doesnt work

My Sony VAIO SVE14AA12U disk button sometimes doesnt work and when it finally works it sometimes fails to read my disks.I unistalled the driver and after reboot I click the button and it worked, but when added a disk it jut dont read it. I´ve tried all type of disks new, burned, music and sometimes it reads them, but I got to open the tray with a pin. Please help!

Hi bellaybes,
Thank you for visiting Sony Community!
I am sorry to hear this kind of issue. Is the DVD/CD drive icon missing? Please follow the steps here to isolate your issue:
Power cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds -> you may use a safety pin if you see a pinhole.
Reset BIOS - While the unit is restarting, tap the F2 key repeatedly. Once in BIOS, go to Exit tab -> select Get default values -> Save the changes and Exit.
Run Troubleshooter - Start -> type Troubleshoot (or simply search for Troubleshoot for Win8/8.1) -> Under Hardware and Sound, select Configure a device -> follow the on-screen instructions.
Run Vaio update and Windows update
The model name SVE14AA12U is possibly just the chassis number or this is not a U.S. model.
For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope these help.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Sony Vaio Laptop return to factory settings HELP

I have a Sony Vaio laptop that i bought 5 years ago. It is very slow and takes a while to get into the swing of things and I want it to run better, So I have a 1TB external hard drive and I was going to back up all the important files and restore it to factory settings, BUT... I dont have a disc with windows on or anything like that. So I've found that I can do a recovery partition. Will I be ok to do this without having Windows on disc etc etc? Would this help the laptop run faster and "be like new" ?

Hi ltc58!
Thank you for considering Sony Community!
Since your laptop is quite old and you're experiencing slow performance, performing a Full Format Recovery would be the best option, as long as the recovery partition of the unit is still intact and not corrupted. Yes, you can still try to format the computer. Please make sure to backup all of your important files on your external drive. The laptop will reinstall the Operating System and it will go back to its original factory settings.
Please follow one of these steps:
Using Assist Button: Shutdown the laptop and remove all peripherals except for AC adapter. Press Assist button. Select Start Recovery Wizard -> skip Rescue -> Start recovery.
Using F10 key: Shutdown the laptop and remove all peripherals except for AC adapter. Turn on the unit then immediately, keep tapping F10 key.
NOTES:
*If an Edit Boot Options screen appears, press the Enter key.
*If a Windows Boot Manager screen appears, select VAIO Recovery Environment and then press the Enter key.
In the VAIO Recovery Center window, under Choose a program, click to select Restore Complete System. Follow the on-screen instructions.
The process will take for about an hour. If none of these works, then the recovery partition is not accessible anymore. You may contact Sony Support based on your location to order a Recovery Disc or use a retail version of Operating System.
For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope one of the process works. Good-luck.
Regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Sony Vaio Z and Windows 10

Seems like Sony Vaio Z - sony's premier line of laptops will not get Windows 10 driver updates which is absolutely ridiculous. Sony should be taking care of customers who buy their top of the line products. My laptop is not even 3 years old yet. Especially the video drivers for the docking station should be updated.

Hi I just would like to share my experience updating my machine to Windows 10 Pro from Win 7. Model name is SVZ1311CHXXI. Before updating online, I used Sony's driver site and applied the latest drivers on Win 8 or Win 8.1. That should have a high chance of compatibility. The online upgrade was seamless and quick. After completed the whole process, I checked and found the following points. 1) Fn Key: Volume, brightness, and zoom ---- works2) White button: Assist, web, vaio --- work 3) Dock --- Disk USB and video work. Used bit locker for a USB stick which works seamlessly. 4) Memory card slots --- work5) Fingerprint sensor --- Initially did not work but after setup on Win 10 it works when logging in.6) Touchpad --- No problem7) Graphics driver --- This is a tricky part. As this model uses two graphics drivers simultaneously, Intel's HD 4000 has a driver of 10.18.10.4252 as of July 10, 2015. AMD HD 6700M has a driver of 15.200.1046.2 as of July 15, 2015. So it looks they have the best driver but presumably because of the Sony's customized setting, the graphic experience is not perfect. (But it works. Otherwise, I cannot write this.) The issue can be observed from old software programs on x86. Video rendering and resolution scaling is not optimized so that you can see blurred menu bars on the top or fuzzy fonts on it. But you can operate it. Not all programs are experiencing this issue. I suspect relatively dated x86 ones are more likely to get this. It did not happen my other Win 10 PC that uses the same program. There is something that needs to be done by Sony to solve this video driver issue as they chose to provide this hybrid architecture that was the premium paid by users. 8) Sound --- No problem. Noise canceling headphones work as well. 9) Hard disk configurations --- The same and no issues.So that is about it. I would say compared to my previous experience upgrading old VAIO Z with Nvidia hybrid from Vista to Win 7 64, this is much seamless although a new Win 10 video driver needs to be delivered by Sony. Wish my experience helps and more strongly wish Sony guys could use my experience to respond to it and offer the updated drivers the users would like to have ASAP.

8.1.7 Installation Problem on Pentium IV Sony VAIO PCV-RX651 with XP Operating System

Have problem installing Oracle 8i Enterprise Edition on a SONY VAIO with XP Personal Edition. The "Explore CD" and "Browse Documents" buttons of the Oracle Universal Installer/Autorun responded but the "Install/DeInstall Products" button did not. Oracle 8i DB from the same CD was installed and ran just fine on a Pentium III Toshiba laptop with Win2000 ?! Please help.
Thanks.
CNguyen
[email protected]

================================================================
Doc ID:
Note:131299.1
Subject:
Oracle Installer 8.1.X Hangs on Machines with Pentium 4
Processors
Type:
ALERT
Status:
PUBLISHED
Content
Type:
TEXT/PLAIN
Creation
Date:
02-JAN-2001
Last
Revision Date:
18-APR-2001
This alert was modified 16-January-2001 by specifying specific
Oracle Universal
Installer Versions in the the Versions Affected section.
Oracle Universal Installer (OUI) for 8.1.x Hangs on Machines
with Pentium 4
Processors
~~~~~~~~~~~~~~~~~~
Versions Affected
~~~~~~~~~~~~~~~~~
Oracle 8.1.5
============
Oracle Universal Installer 1.6.0.9.0
Oracle 8.1.6
=============
Oracle Universal Installer 1.7.0.19.0
Oracle 8.1.7
==============
Oracle Universal Installer 1.7.1.9.0
Platforms Affected
~~~~~~~~~~~~~~~~~~
Any platform that uses the Intel Pentium 4 processor, with the
Sun JRE
and Symmantec JIT will encounter this problem. Windows NT,
Windows 2000
and NetWare platforms are confirmed to be affected.
Description
~~~~~~~~~~~
When installing Oracle Products with the Oracle Universal
Installer (8.1.x)
on machines that use the Sun JRE and Symmantec JIT, the
installer hangs.
Specifically for the Windows platform, the following version
of the Symmantec
JIT or earlier will encounter the failure:
Symantec Java! JustInTime Compiler Version 3.10.107 for JDK
1.2.
Details regarding this issue can be found at:
http://developer.intel.com/design/processor/future/manuals/knowni ssue.htm
How to determine if you have Symmantec Java for JDK 1.2:
1. Select the file "symcjit.dll" and right click on it.
2. Select Properties, then the Version tab.
3. Under Microsoft Windows*, the properties of the DLL are:
"Symantec Java! JustInTime Compiler Version 3.10.107 for
JDK 1.2 Copyright (C)
1996-99 Symantec Corporation Dynamic Link Library file".
DLLs older than this will also not work. "
Likelihood of Occurrence
~~~~~~~~~~~~~~~~~~~~~~~~
Any platform that uses the Intel Pentium 4 processor, with the
Sun JRE
and Symmantec JIT will encounter this problem. Windows NT,
Windows 2000 and NetWare platforms are confirmed to be
affected.
Possible Symptoms
~~~~~~~~~~~~~~~~~
The failure typically is that the affected application simply
terminates.
Workaround
~~~~~~~~~~
Not only will OUI be affected by this bug, most of the
post-install
configuration tools will also be affected. Running these
tools with "-nojit"
specified will avoid the hang, but it is not simple to specify
"-nojit" for
some of the products.
The following workaround works for the Windows operating
system:
a. Copy only the install directory from the CD to the hard
disk ,say, e:\temp.
b. Open oraparam.ini and make the following modifications
(Assuming CD
drive is f:)
* Change the "SOURCE=" line to use the full path to the CD
instead of a
relative path. (i.e., SOURCE=f:\stage\products.jar)
* Change the "JRE_LOCATION" line to use the full path to the
CD instead of a
relative path. (i.e.,
JRE_LOCATION=f:\stage\Components\oracle\swd\jre\1.1.7\1\DataFiles
\Expanded)
* Change the "OUI_LOCATION" line to use the full path to the
CD instead of a
relative path. (i.e.,
OUI_LOCATION=f:\stage\Components\oracle\swd\oui\1.6.0.9.0\1\DataF
iles\Expanded
* Change the "JRE_MEMORY_OPTIONS" line to add "-nojit" as the
first argument.
(i.e., JRE_MEMORY_OPTIONS=-nojit -ms16m -mx32m)
^^^^^^
* Other entries should remain the same
c. Launch setup.exe from the temporary location on your hard
drive (i.e.
e:\temp\install\win32\setup.exe). This will use the
modified
oraparam.ini and pick up the information from the CD since
the absolute
locations are specified.
Choose a Custom install and choose not to create a database
during the
install. This way, the Database Configuration Assistant will
not be launched
during installation.
The Net8 Configuration Assistant will still be launched, and
there is no way
to suppress it. You will need to kill the Net8 Configuration
Assistant if it
hangs due to the bug. The installation still will have been
successful, and
you can run the DBCA and NetCA after installation.
To kill NetCA if it hangs during installation:
In the "Configuration Tools" window, highlight the "Net8
Configuration
Assistant" and click "Stop". If that does not work, look for
the most recent
JRE process using the Task Manager, and kill it manually.
NOTE: the OUI
itself will also have a jre process. Be sure to kill the one
with the most
recent date, which should be the jre process being used for
Net8CA, not the
one for OUI itself.
After killing the configuration tools and continuing through
the installation
to the "End of Installation" screen, you should modify the
configuration tools
to use "-nojit", then call the appropriate tools from the
Start Menu.
Once installation is complete, each of the following files in
the ORACLE_HOME
needs to be modified:
assistants\dbca\dbassist.cl
assistants\dbma\dbmig.cl
assistants\ifa\ifa.cl
bin\elogin.cl
bin\owm.cl
ldap\oidamdin\oidadmin.cl
network\tools\netasst.cl
network\tools\netca.cl
owm\install\instelogin.cl
owm\install\instowm.cl
Edit the contents of the above files to add "-nojit" as shown
below:
Command=("C:\Program Files\Oracle\jre\1.1.7\BIN\JREW" -nojit
-classpath ....
this is the only thing you need to add --> ^^^^^^
Then, launch the necessary tools, like Net8CA and DBCA from
the Start Menu.
Patches
~~~~~~~
Currently there is not a patched installer available to deal
with this
problem, the workaround listed above must be used.
References
~~~~~~~~~~
[BUG:1507768] INSTALLER FAILS WHEN RUNNING ON NEW PENTIUM 4
(IV) PROCESSORS
[BUG:1507946] INSTALLER FAILS WHEN RUNNING ON NEW INTEL
PENTIUM 4 (IV) PROCESSORS
@[BUG:1518935] SYMCJIT.DLL DOESN'T WORK WITH THE NEW P4
PROCESSORS
Oracle
Support Services.
Copyright (c) 1995,2000 Oracle Corporation. All Rights
Reserved. Legal Notices and Terms of Use.
================================================================
The solution of making a local copy of the installation CD on
the hard disk and renameing symcjit.dll to symcjit.old does
work to allow installation of Oracle Client 8.1.7 on a Pentium 4
This function is useful and you can find two file to rename
===============================================================
Windows ME
Solution to the installation of Oraclei8.1.7 PE in Windows Millennium
Oracle does not support installing version 8.1.7 PE into
Windows Millennium.
As an unsupported workaround, you may add the following line
to the [compatibility95] section of win.ini prior to
installation:
Jrew=0x00080000
After setup is complete, Oracle will recommend a reboot.
There is one additional step necessary prior to reboot;
Oracle may add a non-standard path statement to the
autoexec.bat file. Please modify this SET PATH
statement to use short-filenames if you find a quoted
LFN string represented as part of the path. You can
confirm that the path was merged successfully into the
registry after reboot by examining the PATH variable
in the registry at
HKLM\System\CurrentControlSet\Control\SessionManager\Environment
Symptoms of a missing Oracle path statement in the registry are that Net8 Easy Config will not launch.
Please note that Oracle does not support the use of this
product in Windows ME, but have authorized these workarounds
for testing purposes only.
===============================================================
Windows XP Home Edition
Oracle 8i is not certified on windows XP. Even if yes, it must be Windows XP Professional.
You can install Oracle8i on windows XP Home Edition, try like this:
1 - Copy your Oracle CD into hard disk in your
machine. For example Copy from oracle8i CD into C:\Oracle\ ...
2 - Search the two files named Symcjit.dll on the D drive (where you have copied Oracle8i. You can found them in (example):
C:\Oracle\stage\Components\oracle.swd.jre\1.1.7.30\1
\DataFiles\Expanded\jre\win32\bin\symcjit.dll
3 - Rename this file (Example): symcjit_back.dll (make sure to find two files and rename them)
4 - Execute the Oracle setup.exe from C:\Oracle\setup.exe
===============================================================
When Oracle 8i dies on the install or the installer hangs, here is the fix for this, make sure that you have Service Pack 2 installed.
1. \JRE\1.3.1\ From Sun. (You can download java program at http://java.sun.com/products/jdk/1.1/jre/download-jre-windows.html)
2. Install the java file.
There is also a problem in the installation disk.
3. Make a copy of the Oracle 8i disk on the local hard disk.
4. Do a search for the two files called symcjit.dll and rename them for example: symcjit.old.
5. Install Oracle from the win32 directory.
================================================================
PLEASE NOTE THAT ORACLE DOESN'T SUPPORT THE USE OF THOSE PRODUCTS IN WINDOWS ME, BUT HAVE AUTHORIZED THESE WORKAROUNDS FOR TESTING PURPOSES ONLY

¿Problems with Windows Vista or Sony Vaio?

Hello everyone
I have a Cisco 2100 WLC with two Access Points 1130, with two WLAN networks, one with WPA2 and the other with Web-Authentication. The two networks works correctly, but I have a client, a Sony Vaio with Windows Vista, which usually give problems, disconnects, and when you try to reconnect, you can not.
When this happens, in the WLC appears the error "Decrypt errors Occurred for client xx:xx:xx:xx:xx:xx using WPA2 key on 802.11b / g interface of AP xx:xx:xx:xx:xx:xx" .
Sometimes several times to restart the laptop, reconnect. The network card is an Intel 5100, anyone know if there is any inconsistency between this card and Cisco AP? Or is it a matter of O.S.?
I have no other Windows Vista client to verify, the other clients are Windows XP and 7. I have tried reinstalling different drivers on the laptop and not the solution.
Thanks

Hi Carlos,
Make sure that:
1. you are running latest driver from intel on your laptop
2. use only AES encryption with WPA2. If TKIP is also selected. Uncheck it and leave only AES.
Cheers
Serge

[SOLVED] ACPI power issues with Sony Vaio Pro 13

tl;dr backstory:
Sony VAIO Pro 13 (SVP13215CDB) laptop was working great (Win 8.1).
Installed Win10 Tech Preview. A week later, it started going to sleep randomly and on certain key-presses (perhaps after performing Sony Vaio Software updates. I'm not 100% sure). I wiped all partitions installing Win7 in legacy mode. It still went to sleep randomly.
I restored to factory default Win8.1 with Sony Vaio software up-to-date. It still went to sleep randomly.
Took it to an electronics repair shop, to see if they could fix it, and they said it can't be fixed in any way without replacing motherboard, but that's basically a new laptop.
So I turned to Arch Linux.
I have completed the basic install from the Wiki, and it no longer sleeps/shuts down randomly, but it will gracefully shutdown when certain events/keypresses occur.
I installed acpid and used "acpi_listen >> acpi.log" to determine what causes the system to perform a graceful shutdown. Here is the result of acpi.log (each line was a shutdown event):
button/power PBTN 00000080 00000000 # Unplugged power adapter.
button/power PBTN 00000080 00000000 # Running on battery and idle. Perhaps battery percent update caused this?
button/power PBTN 00000080 00000000 # Plugged in power adapter.
button/power PBTN 00000080 00000000 # Fn-F1 Touchpad Disable
button/power PBTN 00000080 00000000 # Fn-F5 Brightness Down
button/power PBTN 00000080 00000000 # Fn-F6 Brightness Up
button/power PBTN 00000080 00000000 # Fn-F7 LCD/External Display
button/power PBTN 00000080 00000000 # Fn-1 (Weird. It has no extra function).
As you can see, they all seem to trigger the same shutdown event.
I have seen on other posts that these ACPI signals can be disabled or assigned to other commands, which would be an acceptable workaround if it stops my laptop from erroneously shutting down. Is this doable?
Also, I was not able to reflash the Sony VAIO firmware when using Windows, as Sony's package software is amazing wouldn't allow flashing an equal or lesser firmware version. Perhaps there is a way in Arch to force a reflash if I can get my hands on the firmware blob?
Thanks .
Last edited by SafeToRemoveACPI (2014-11-25 22:55:55)

linux /boot/vmlinuz-linux root=UUID=<UUID here> rw quiet acpi=off
Like this?
I did that, and it disabled my laptop keyboard entirely. In doing so, it disables the key-presses that would normally shutdown the laptop, including the power button. So the only way to shut it down is a hard shutdown via long-press of the power button. Thanks, though.
Update: Issue Solved. I will update post tonight. Flashing the BIOS again resolved the ACPI issues.
Last edited by SafeToRemoveACPI (2014-11-25 22:54:13)

[Sony Vaio TZ] Xorg mapping wrong resolution

I recently bought a Sony Vaio TZ - awesome piece of equipment - but noticed my actual Xorg resolution was higher than what the specs said (by 2 pixels). This is kinda annoying...
Xrandr output before I use xrandr to set the correct resolution:
[root@hermes stijn]# xrandr
Screen 0: minimum 1024 x 768, current 1368 x 768, maximum 1368 x 768
default connected 1368x768+0+0 (normal left inverted right) 0mm x 0mm
1366x768 60.0
1360x768 60.0
1024x768 60.0
1368x768 60.0*
As you can see it says it detects 1368x768 as maximum resolution but lists the correct resolution (1366x768) as a possibility too. My first reaction was to generate a modeline that would make Xorg behave, but that does not have the desired effect (it returns a 1368x768 line!):
[root@hermes stijn]# gtf 1366 768 60
# 1368x766 @ 60.00 Hz (GTF) hsync: 47.58 kHz; pclk: 85.64 MHz
Modeline "1368x766_60.00" 85.64 1368 1440 1584 1800 766 767 770 793 -HSync +Vsync
I have tried setting a Modes line in xorg.conf like this:
Modes "1366x768"
but that gives me the following message in Xorg's log:
(II) I810(0): Not using mode "1366x768" (no mode of this name)
Adding a 'Virtual' line with the correct dimensions like this:
Virtual 1366 768
doesn't do the trick either.
Grepping Xorg's log for both X sizes returns the following:
[root@hermes stijn]# egrep "1366|1368" /var/log/Xorg.0.log
(II) I810(0): Display Info: LFP (local flat panel): attached: TRUE, present: TRUE, size: (1366,768)
(II) I810(0): Size of device LFP (local flat panel) is 1366 x 768
(II) I810(0): Lowest common panel size for pipe B is 1366 x 768
(II) I810(0): PanelID returned panel resolution : 1366x768
Mode: 60 (1366x768)
XResolution: 1366
Mode: 61 (1366x768)
XResolution: 1366
*Mode: 62 (1366x768)
XResolution: 1366
(II) I810(0): Not using mode "1366x768" (no mode of this name)
(II) I810(0): Correcting stride (1368 -> 5504)
(**) I810(0): Virtual size is 1368x768 (pitch 2048)
(II) I810(0): [drm] init sarea width,height = 1368 x 768 (pitch 2048)
Why the heck does the i810 map to this resolution? Xorg recognises the 1366x766 correctly no? Is there a way to make Xorg use 1366x766 without having to resort to xrandr? For what it's worth, I had this issue also with the vesa driver.
Last edited by B (2008-03-31 03:20:54)

Ok. I went with xmodmap because xbindkeys basically does the same, only requiring you to install an extra package .
I mapped the eject button to eject too (surprisingly, as I didn't know at first the slim drive had a button, I thought the whole thing was pressure sensitive...). I mapped the AV button to a fullscreen instance of VLC .
I fixed all Fn keys except for the zoom key (don't know how to map that to e.g. Opera's zoom functionality yet) and the external VGA connector which I should still write a script for.
Anyways, here's my handler.sh patch:
--- handler.sh.old 2008-04-04 22:59:23.000000000 +0200
+++ handler.sh 2008-04-04 22:59:12.000000000 +0200
@@ -7,6 +7,7 @@
minspeed=`cat /sys/devices/system/cpu/cpu0/cpufreq/cpuinfo_min_freq`
maxspeed=`cat /sys/devices/system/cpu/cpu0/cpufreq/cpuinfo_max_freq`
setspeed="/sys/devices/system/cpu/cpu0/cpufreq/scaling_setspeed"
+presbright=`cat /sys/class/backlight/sony/brightness`
set $*
@@ -18,29 +19,34 @@
*) logger "ACPI action undefined: $2" ;;
esac
+
button/sleep)
case "$2" in
SLPB) echo -n mem >/sys/power/state ;;
*) logger "ACPI action undefined: $2" ;;
esac
+
ac_adapter)
case "$2" in
- AC)
+ ACAD)
case "$4" in
00000000)
echo -n $minspeed >$setspeed
#/etc/laptop-mode/laptop-mode start
+ echo 2 > /sys/class/backlight/sony/brightness
00000001)
echo -n $maxspeed >$setspeed
#/etc/laptop-mode/laptop-mode stop
+ echo 6 > /sys/class/backlight/sony/brightness
esac
*) logger "ACPI action undefined: $2" ;;
esac
+
battery)
case "$2" in
BAT0)
@@ -60,6 +66,32 @@
button/lid)
#echo "LID switched!">/dev/tty5
+
+ sony/hotkey)
+ case "$2" in
+ SPIC)
+ case "$4" in
+ 0000000c)
+ [ -e /var/run/daemons/bluetooth ] && /etc/rc.d/bluetooth stop || /etc/rc.d/bluetooth start
+ ;;
+ 00000010)
+ echo $(( ${presbright}-1 )) > /sys/class/backlight/sony/brightness
+ ;;
+ 00000011)
+ echo $(( ${presbright}+1 )) > /sys/class/backlight/sony/brightness
+ ;;
+ 00000017)
+ /usr/sbin/pm-suspend
+ ;;
+ 0000001b)
+ eject -r
+ ;;
+ esac
+ ;;
+ *) logger "ACPI action undefined: $2" ;;
+ esac
+ ;;
+
logger "ACPI group/action undefined: $1 / $2"
Xmodmap gives names to the Fn volume keys and the multimedia keys, and they are bound to the related actions through my Openbox rc.xml.

Brightness not adjustable in Windows 8.1 Sony Vaio (formerly sleep issue)

AAAAAARGH. Whenever I hear the word VAIO my blood pressure rises. Model: VPCYB13KX/P (P=Pink) but the problem seems to be a universal oneMajor problems: cannot change brightness at all, closing the lid puts computer in non-responsive but 100% CPU state (judging by the CPU cooler fan turning on to max and enough heat radiating from the base of the laptop to fry an egg)OS: Windows 8.1 upgraded from a clean install of Windows 8 64 bit So, in my case I clean installed Windows 8 followed by 8.1. Vaio "care" (if that's what you want to call it) and all the ancillary junk was installed as well (much of it removed in trouble shooting). Before I did trouble shooting I had four major problems:1 FN keys (F5/F6) did not adjust brightness at all (still broken, and officially broken for the VPCYB series according to http://esupport.sony.com/US/p/support-info.pl?info_id=1380)2 FN keys (F3/F4) did not adjust sound (fixed, not sure when)3 Brightness could not be changed AT ALL (broken, fixed and now broken again by solution to sleep problem)4 Closing the laptop's lid would cause the computer to go into a "frozen" but active state out of which it couldn't be woken up (fixed by steps at end of post)5 Complaint during boot about missing file (see http://community.sony.com/t5/Windows-8/iolorgdf32-program-can-not-be-found-Skipping-Autocheck/td-p/161333 for someone else's description of problem) (not fixed; not bothered to try... seems like a minor problem compared to everything else)6 mf110u DLL missing dialogue box upon startup (see http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/mfc110udll-missing-windows-8-pro-updates-wont/9596536f-a405-4b1e-b8cf-b06e28b7fea4?msgId=28e1af2b-d536-4258-aea2-a1155cc6464b) (fixed) Re: 3 brightness. Before the sleep fix (billed as a brightness fix) was applied I was able to adjust brightness using the Windows brightness controls (one in the new interface and one in the desktop/traditional interface). Now I can't. Re: 5 and 6 My guess is that #5 and #6 have to do with the Vaio Care software (which seems to be someone else's software repackaged?). This laptop has been a support headache from day one, even under the 'clean' OEM Windows 7 Home Premium with Vaio drivers and software being the culprits 95% of the time (terrible QAQC). Until very recently I had problems with the wifi cutting out daily in Windows 7 Home Premium (only fixed when I clean installed Ultimate and used non-Sony driver for wifi... I should've stuck with 7 Ultimate and not boethered with 8). What others have been told would correct their brightness problem fixed my sleep problem (I can close the lid now) but it broke my brightness adjustment ability. I'm now stuck at 100% no matter what I do. PS These are the instructions for how to fix the brightness problem (and, to reiterate, it broke my brightness solution but fixed my sleep problem): 1.Launch Task Manager
2.Terminate two tasks
•esrv.exe
•esrv_svc.exe
3.Delete “sony_acpi_battery_input.dll” Under “C:\Program Files\Sony\VAIO Care\ESRV\sony_acpi_battery_input.dll”
4.Restart PC So, if anyone has a suggestion about how to get brightness working without breaking sleep please let me know. If I don't have any success fixing this I'm simply going to downgrade the laptop to Windows 7 Ultimate again and transfer my Windows 8 licence to my home built desktop machine (I was going to pick up a second licence but maybe I won't bother since I'll only need one).

I did try that IIRC but no luck. I've simply given up and gone back to Windows 7 because I don't have the luxury of devoting time to re-installing software when I've got toddlers screaming for my attention and work taking up the rest of my time. I haven't installed a single piece of Sony software on my Windows 7 install and so far only two things were not working: brightness control and a broken wifi driver. I fixed the driver (Sony doesn't provide a fix for the faulty wifi driver for the VPCYB13KX, nor does Microsoft) by installing a driver from the web (care of Atheros.cz). And, i haven't bothered to go after the brightness control because it's not as pressing an issue as the faulty wifi driver. Plus, I don't have any of the Sony bloatware slowing things down (installing an SSD at the same time may have had something to do with the speed up ;-). Plus, in many ways going back to Windows 7 simplifies my life big time since it is a computer that's being used by two people and Windows 8.1 makes accomodating the work flow of two separate people in one account difficult. Tangent... And, it means that at least one computer isn't subject to the prying eyes of Microsoft Live. I am becoming really leery of the amount of information that private companies (which means there is zero transparency) are able to collect and sell about private individuals through Windows 8.1, Mac OS X 10.9 and Google OS. If you happen to allow the wrong settings these OSes are able to track and store phenomenal levels of personal information (which police would never be able to find out about you without a warrant, let alone store in perpetuity). And, who knows if these OSes even honour your opt-outs. Or, if through coding errors they still continue to collect the data anyway.

Sony VAIO Flip 15 no longer booting

Hi all,
Here's my problem:
First it started as the touchpad not functioning after powering on from sleep mode. So I uninstalled and reinstalled the touchpad drivers and it works again after a reboot. But the next time I power it on from sleep mode it stops functioning again! At that point, my laptop decides it's time for an update, and forces an update when I shut down the laptop so I don't touch it for a couple of days. Next time I try to turn it on, my laptop won't even boot up properly ! And by that I mean that I'll press the power button, the power (solid green led, no blinking) and hdd led will turn on, the fan revs up, but while the screen is still black, it shuts down. Right after it shuts down, it will try to power on again with no intervention from me and then shuts down once more. Now every time I try to power on, that's the only process that I get. That's about all I can describe for the symptoms.
Here's what I've tried:
-Get to bios screen and try a recover, the laptop won't even allow me to get to a bios screen (tried using the battery kill method and then assist button, no luck)
-Remove the battery to reset bios and try to power on again, but the same process as I mentioned repeats itself
-Remove and reinsert the cmos battery but again when I try to power on, the same thing happens
-Try to take the battery out of the picture and only use AC power, but still the power issue
-Tried removing ram disks in all combinations and try to start each time but still the same issue.
-Tried reseating hdd and ram and most everything but still same issue
*All have been attempts by regular power button and the assist button*
Essentially nothing will get past this ****** powering laptop on, and then it shuts off and tries to power on again by itself and shuts off again, all with a black screen that can't be bypassed
Sony VAIO Flip 15A
MODEL #VF15N17CXB
Please any help would be appreciated! I don't have the money to afford a repair at the moment so I'm out a very expensive laptop if this doesn't get fixed!

Hi ttran106,
Welcome to Sony Community!
We regret to know that your laptop is having a power issue. When did it start? May I know what is the current operating system of this laptop?
If the laptop won't stay on and it always restart by itself then we can't perform any troubleshooting. I'm confused on the things that you said you've tried. First thing this SVF15N17CXB is a compact laptop wherein the battery is not removable, RAM is not removable nor the CMOS battery unless you open up the laptop by yourself. (We have an authorized technician to help you fix the laptop)
Click on this link and please make sure that you will follow the instructions provided to isolate the issue.
Please keep me posted.
Regards,
Jen
If my post answers your question, please mark it as "Accept as Solution"

Sony vaio flip 15 missing strokesG

HI, there,
I recently bought the new Sony vaio flip 15 and I have been trying to use photoshop elements 11 as well as 9 2 and I even tried CC just to be sure .after iI installed the required wintab 32 and 64 drivers to enable pressure sensitivity with the n- trig stylusphotoshop is just unusable. If I draw ten quick strokes only three to seven of them actually show up on screen and they are all different thicknesses and there is even some vectoring for good measure Every other program has perfect pressure such as manga studio five and sketchbook pro etc but the n-trig wintab drivers are just not working, I have uninstalled and reinstalled several times and it is just not working, is there some hidden button I am just not pressing? Any help would be greatly appreciated. Thanks heaps, bye bye,
MIchael.

Update PSE12 to PSE12.1 and see if it resolves the issue.
~Surendra

Sony Vaio crashing Photoshop/Illustrator CS6 on startup

Hello everyone,
I've searched a bit to try and find a work around for this issue on my new Sony Vaio Flip 15 but I can seem to find a permanent solution.
I recently installed CS6 Web/Design Suite on this laptop and every time I go to start Photoshop or Illustrator the program will start and then either immediately crash or crash within seconds of trying to open a new blank document.
I have already updated the drivers from Sony for the GeForce 735M Card and have updated everything from nVidia as well but still no luck.
Any suggestions?
Sony Vaio Flip 15: SVF15N2ACXB
Intel Cor i7 1.8Ghz
12GB Ram
Windows 8.1
Intel HD Graphics Card
GeForce 735M Card
Thanks in advance!
Bill

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Loading Officejet 7610 software caused Sony Vaio XP to crash

Hi
Loaded software for newly bought Officejet 7610 on my Sony Vaio (VGN-BX196VP) XP laptop
In Programs clicked on Officejet 7610 - there was a warning of a threat from Norton re the file: HPOfficejet7610series\bin\HPsolutionsportal.hta
But I ignored it - there couldn't be a problem here? - result -black screen with "Operating system not found"
Many solutions on the web - would be grateful for any advice
Thanks
JF

Hi hp7610,
Welcome to the HP Forums.
I see that you are having an issue with installing the printer on to you Windows xp computer.
Before attempting to reinstall the printer, I suggest that we disable and firewalls or anti virus protection programs that you may have running.
Here is the link for the HP Officejet 7610 series Full Feature Software and Drivers for Windows xp.
Save this file to the Desktop and double click the new icon when the download is complete.
Please feel free to write me back if you have any other questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Sony vaio SVF14N16SGS TOUCH screen stop working suddenly help me to fix this

hi alli buy sony vaio SVF14N16SGS and calibrate a touch screen i working with laptop but approximately befor 20 minute laptop touch screen stop working suddenly!!!!!!!!!!!!!i am very disapointment from sony Corporation for this bull******e bug please help me to fix iti appreciate it

Hi Jimmy_N,
Thank you for considering Sony Community!
We're sorry to hear this issue. Please follow the troubleshooting steps here to isolate the issue:
Power cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds
Reinstall driver - Go to Device manager -> Human Interface Devices -> right click and select Uninstall (DO NOT DELETE). Restart the computer. The driver will be reinstalled.
Reset BIOS - While the unit is restarting, tap the F2 key repeatedly. Once in BIOS go to Exit tab -> Get Default Values -> Save the changes and Exit.
Update drivers from Sony's support website or from where you purchased the laptop.
Your Vaio SVF14N16SGS is not a U.S. model. We do not have the drivers and software that support your computer. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope these help.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Sony Vaio not recognising Wifi/Internet connections since System Refresh ... Help!

I'm using Windows 8.1 on a Sony Vaio SVE1512C6EW. It was running really slow, so I did a System Refresh and deleted a few programmes. Now it is not recognising Wifi/Internet connections and Audio doesn't work. I don't know if I deleted the driver or it was the refresh. Please help!

Hi nickisheps,
Thank you for visiting Sony Community!
Here in Sony Support USA for Vaio, we do not recommend System Refresh right away since your issue was slow performance. You could uninstall programs and check for viruses/malicious programs first, running Vaio or Windows update, etc. You are right about drivers. There is a possibility that some drivers and software are not properly installed or was deleted after the refresh. You may try this first: Go to Device manger -> Network adapter -> select the name of the adapter -> right click and select Uninstall (DO NOT DELETE). Restart the laptop. The default driver will be reinstalled. You may do the same process in Audio, just select Sound, video and game controllers. Check again if you the will connect to the internet.
If none of these work then you need to visit Sony's website (based on your location or from where you purchased the unit) and download the needed drivers.
Since your Vaio SVE1512C6EW is not a U.S. model and we have limited information about your unit and we do not have the drivers and software that support your computer. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope these help.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

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