Sony Viao inbuilt webcam not working after Windows 10 update

Hi thereJust updated to Windows 10 and now my inbuilt webcam is not working. Skype can't even recognise it.Under device manager it says there is a USB device with an error, but it doesn't say what it is. Disabling, uninstalling and restarting, and updating drivers do not work.I had windows 8 and 8.1 prior to this and the webcam worked fine. Please helpThanks in advanceMark

Hi mtaylor748,
Thank you for considering Sony Community!
Most probably the issue is with the Windows 10 driver since you mentioned the unit works with Windows 8 and 8.1. Unfortunately, we do not have the updated drivers for Windows 10 yet. Sony is still validating the updates from certain vendors and testing Vaio computers. You may check the announcement from Sony USA: http://esupport.sony.com/US/p/os10upgrade.pl? I'm note quite sure about the process in other country but feel free to contact Sony support in your location.
For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope this helps.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

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