Sony VRD-VC20 Disc Compatibility

Question

Hi,
My father has been using a VRD-VC20 for years to archive his television shows and has recently run into problems with disc compatibility.  He has always purchased DVD+R discs, either Sony or Memorex, without issue until recently when he tried a spindle of Sony, then returned it and got a spindle of Memorex, and neither set of discs was recognized in the device.  He was receiving the message "please insert a blank disc" (or something that effect) when he tried to record with either of these media.  He also found some of the older Memorex discs, and these worked correctly in the device.
Since it is highly unlikely that two sets of 50 discs were manufactured incorrectly (he's VERY thorough and tried all 50 discs from both spindles unsuccessfully), does this device have issues with newer discs because of manufacturing differences from previous discs?  Since one of the media in question is actually manufactured by Sony, perhaps you can verify what might be different?  Can you provide guidance on what media is compatible with this device going forward, so I can avoid my poor father blindly guessing at Staples in the future?  Thank you!
Sincerely,
Kendra
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Answer 1

Hi Kendra,
Welcome to Sony Community!
This error will appear if you're using a disc that have been already recorded on other recordable drive that is not compatible with this drive. This will also appaer when you insert a finalized DVD+/- R or DVD-RW disc.
Discs that can be used:
In stand-alone operation, you can only use DVD+R (Single layer disc), DVD+R DL (Double layer disc), DVD-R (Single layer disc), DVD+RW and DVD-RW discs.
Also, try recording from a different source and check if that helps. If the issue persists, I suggest that you get the DV Direct serviced. You can initiate the service request from the below link:
https://eservice.sony.com/webrma/web/index.do
If my post answers your question, please mark it as "Accepted solution".