Sony XAV-712BT with Sony XA-NV300T can anybody help please?
Hi everyone, i recently purchased a Sony XAV-712BT car audio system unit with a Sony XA-NV300T navigation unit and i am having problems getting the navigation to work. When i connect the navigation unit an error comes up on the screen (link below) that suggests i re-install the Tom Tom Navigation app. I have tried on various sites including the Tom Tom and Sony sites and the error still presents itself. Can someone please point me in the direction of the full Tom Tom navigation app download instead of a file update, which is compatible with the Sony XA-NV300T Navigation unit?
I tried calling Sony support and after 45 minutes on the phone i was a little disappointed to get the 360 degree full circle run around that took me through various departments that couldnt help me, only to get the "can you provide us with a receipt number?" (which i don't carry with me during work hours), despite telling them the model numbers of both the head unit and navigation units.
Any help with this will be greatly appreciated! Thanking everyone in advance!
http://i59.tinypic.com/rv944g.jpg
Hi Me_in_Aus,
Welcome to the Sony Community!
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region. Due to proximity, they are in a better position to respond to your questions or concerns.
Thank you!
If my post answers your question, please click the as "Accept as Solution" button under my post.
Regards,
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