SONY XPERIA M DUAL MOBILE HAVING LOT OF PROBLEMS WHAT I FACED FROM DAY OF PURCHASE

 
DEAR SIR,
SORRY TO SAY LIMITATIONS ABOUT THIS MOBILE WHICH I HAD PURCHASED,
THIS IS VAMSEEDHAR REDDY, FROM HYDERABAD I HAD PURCHASED SONY XPERIA M (DUAL SIM) MOBILE ON 3RD OF MARCH 2014 AND AFTER 4 - 5 DAYS FROM THE DATE OF PURCHASE THERE WAS A PROBLEM WITH THE MOBILE LIKE
1.  MOBILE IS GETTING OVER HEATING,
2. WHEN IF ANY INCOMING CALL ARRIVES THE MOBILE IS GOING TO STRUCK AND NOT ABLE TO PICK THE CALL
3.  SUPPOSE IF I WANT TO SAVE ANY DATA IT WAS TAKING A LOT OF TIME FOR EXAMPLE TO SAVE MOBILE NUMBER ALSO
4.  IF I WANT TO MAKE CALL FROM MY MOBILE EVEN THOUGH I TYPE THE NUMBER IT WAS TAKING LOT OF TIME APPROXIMATELY 1 MIN TO MAKE A CALL STARTING FROM TYPING OF NUMBER TILL CALL BUTTON PRESSES
EARLIER I USE TO PREFER ONLY THIS BRAND AND I HAD USED P1I, W910I OF SONYERICSSION BRAND AND I DECIDED TO USE OTHER BRANDS RATHER THAN SONY ERICSSION BECAUSE THERE WAS A LOT OF PROBLEMS WITH THIS MOBILES WITH IN A COUPLE OF MONTHS I STOPPED USING THIS PHONES AND I HAD SHIFTED TO OTHER BRANDS
AT PRESENT I HAD SELECTED TO PURCHASE SAMSUNG AND MY BROTHER AND FORCED ME TO PURCHASE SONY BECAUSE HE IS USING SONY XPERIA MOBILE FROM PAST 9 MONTHS ONWARDS AND HE HAD RECOMMENDED ME TO GO THIS BRAND
I EXPLAINED THE PROBLEMS TO HIM WHAT I HAD FACED EARLIER LIKE LACK OF SERVICE SUPPORT, AND ALSO SOME TECHNICAL PROBLEMS, AND HE HAD CONVINCED NOW THEY HAD CAME OUT WITH ALL THIS PROBLEMS, BY KEEPING FAITH ON HIM I HAD PURCHASED AND AT PRESENT I WAS FACING THIS PROBLEM FROM DAY WHEN I HAD PURCHASED THIS MOBILE
ALREADY I HAD GIVEN A MAILS AND CONTACTED YOUR CUSTOMER CARE NO ONE WAS RESPONDED PROPERLY
THIS IS PROBLEMS THAT CUSTOMER SHOULD FACE IF THEY PURCHASE SONY MOBILE WHETHER THIS IS RIGHT OR WRONG WHAT YOU SAY SIR  
PLEASE REPLACE THE MOBILE PHONE WITH NEW PHONE WHICH IS TROUBLE FREE IN YOUR PRODUCTION RANGE OF MOBILE
REGARDS
VAMC
removed by alexdon

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear about your experience regarding your phone. If you have tried to repair the phone software using PC Companion: 
http://www.sonymobile.com/update
In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".
I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:
http://www.sonymobile.com/global-en/support/contact-us/

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