Sony Xperia m4 Aqua vibration issue

I bought the M4 Aqua yesterday at the store and already I have a problem I can't figure out. This phone should have a vibration system right? When it turns on it should vibrate but it doesn't. I've enabled vibration mode for incoming calls, but it doesn't work when someone calls. Also with Whatsapp it doesn't work. When I want to put the phone on vibration mode with the volume down button to the point where there's the ''shaking phone'' icon, it doesn't vibrate and confirm it's actually in vibration mode. What should I do? Also, when I took the device off the power source when it said it was fully loaded (after I bought it, for the very first time and the device was off) it said it was 90%?And is 9 hours (with beginning at 90%) of normal use and sometimes 3G a good amount of time? It made it from 9:00 till 18:00, so not till the end of day.And, can you make panorama's without having to turn the device on its side, cause that's a bit annoying. Sorry if all these questions are easily solved, I'ver never had Android before.Thanks in advance for answering.

Hi Ni_8,
Welcome to the community,
In this case I would suggest taking the device back to the place of purchase, as this sounds like a hardware issue.
However you can try a software repair on the device before taking the device back, as this could be software.
Here's how to run the repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps
And Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.
Let us know how you get on.

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