Sony Xperia Miro, failed update, bust phone - help!!!

I was updating the software on my phone via my laptop, but my laptop died during the update so the update failed. Now when I try to turn the phone on it won't go further than the Sony startup screen. How can I fix this???

I think you can do a SW repair with PC Companion, but I think it will delete all your settings and data.
Turn off your phone/disconnect from computer. Open PC Companion, go to Support Zone, Click on Start under Phone SW update, a pop-up should appear. Click on Repair my Phone and follow the instructions.
Good Luck!

Similar Messages

  • Sony xperia j softwere update problems

    after updating xperia j to jelly bean i cant put song as ringtone..phone also rings only one time! what should i do to fix that?

    Could you please send me your details in a PM, and will forward this for investigation.
    Make a relevant topic and include the following.
    Name:
    Phone nr:
    E-mail:
    Country:
    Operator:
    Product(s):
    IMEI nr:
    Build number:
     - Community Manager Sony Xperia Support Forum
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • I have 0 apps and no storage to update my phone, help!

    I deleted all my apps, and my phone still says that I don't have any stoage to update my phone. My camera roll takes up 2.5 MG so I should have enough space. I logged out of my mail on my phone and that didn't do anything PLEASE HELP.

    By your description of your usage that seems very strange to be happening.
    Your iPhone is an 8GB model so therefore it only has approximately 6GB of available storage which really isn't a lot. This storage could be taken up from other things like app data from apps like Facebook or from your messages. My sisters iPhones storage has over 2GB oF saved messages which is a big chunk of her overall storage.
    You can check out your where your iPhones storage is being taken up by going to Settings>General>Usage.

  • Sony xperia z1 fail

    hi.. my name is kartik dhumawat. i recommend everyone not to waste money on this phone.
    it's service is not proper at all.
    i live in pune & service center in pune are buzy alot to solve my problem.
    I purchased it on 23rd november,2013...
    i got my phone replaced 2 times because of it's hanging' heating & many problems :/
    now this is the third time i am getting it replaced & if i find any problem as same one again'
    I'll be taking a legal action against the Sony Company.

    Even I am regretting that I bought this piece of crap from SONY so called best of sony in a smart phone . I would say WORST OF SONY IN A SMART PHONE. I am waiting for the replacement which is going to happen when no clue only a physic can predict when and this is one of the pathetic service and call center. After paying rs42k SONY expects customers to leave their phone at service center. COMON SONY YOU HAVE BETTER WAYS OF MAKING STOP THIS CHEAP WAY OF MAKING MONEY

  • Sony Xperia T: After updating the browser, I can not open it

    Hi, i just updated my firefox in my Xperia T phone (Android version 4.3), it crashes and not able to open up the browser.
    When I tab on Firefox icon, this message appears:
    "Unfortunately, Firefox has stopped.
    press OK"
    Can you help me with this?

    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing. <br>
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies, do the following:
    #Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
    #Tap '''Settings'''.
    #After that, you will be taken to the settings screen. In the settings screen, look under the section '''''Privacy & Security''''' and select '''Clear private data'''.
    #You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    #*Cookies & active logins
    #*Cache
    #After those have been selected, tap the '''Clear data''' button to actually clear the cache and cookies.
    Did this help you with your problems? Please let us know!

  • Sony Xperia U ics update Serbia

    When will ics be available in Serbia?

    there is no way of telling when will you receive your update. so just to check now and then via Sony UPdate Service or PCC

  • Photoshop failed updates. Need Help

    So I have CS5 Extended. This software is trying to do some updates.
    Adobe Bridge CS5 4.0.5 Update
      There was an error downloading this update. Please quit and try again later.
      Adobe Extension Manager CS5 5.0 Update
      There was an error downloading this update. Please quit and try again later.
      Photoshop 12.0.4 update for Photoshop CS5
      There was an error downloading this update. Please quit and try again later.
      Photoshop Camera Raw 6.7 Update
      There was an error downloading this update. Please quit and try again later.
    Any suggestion how to make them work?

    Try quitting and launching Product again and then check for updates.
    If it still fails, Please try updating manually from:
    http://www.adobe.com/downloads/updates.html
    Regards,
    Ashutosh

  • The Software Update failed Sony Xperia Z1

    Hi There
    I have just tried to update my sony experia to the latest version of Android using Sony bridge for MAC. For some reason the update failed, now the phone is no longer recongnised by the Sony bridge for MAC software and hence the upgrade cannot be re attempted. I have tried "resetting" the phone using the power and + volume button, and have also tried the red reset button that is adjacent to the sim card. Failing all of the above "fixes" what is the last resort to restore this phone?
    Unfortuantely I only have access to a mac computer so cannot try a PC.
    Any help is greatly appreciated.
    Thanks 

    Hi there,
    First of all you need to turn off the phone:
    Press and hold "Power Button" and "Volume Up" at the same time for 10 seconds (until you feel 3 vibrations) = Force shutdown.
    Then charge the battery for at least an hour.
    After that follow these steps:
    "The phone should not be connected to the MAC.
    The phone should be off.
    After the Download unzip the file and drag the bridge for MAC icon to the Applications folder. (install then use finder to locate icon)
    In the Main "No phone connected" window, on the top menu (top application menu) Select "Phone" and scroll down to "Repair phone"
    This will open the Phone Software Restore window with the 3 sections for Start, Prepare and Update.
    Click on continue bellow. Doing so will popup a window warning you about the loss of your personal info. Click on the checkmark signaling that you understand the data loss situation,
    This will take you to the Connection Procedure Screen.
    Follow the instructions in the screen and click on continue*.
    *One key aspect of the last step to keep holding the indicated button before and after you connect the phone to the MAC until the update starts. IF this is not done correctly then the phone won't connect to the MAC."
    http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Wi...
    There is nothing impossible to him who will try.  A. t. G. (356BC - 323BC)

  • My Sony Xperia Z won't start /turn on after failed update attempt

    Try this  connect your phone to the wall charger > press andhold power & volume up > let it charge for 1 or 2 hours > after 2 hours > repair your phone with SUS Update Service (SUS) http://www.sonymobile.com/gb/tools/update-service/ http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe PC Companion (PCC)  Bridge (for Mac)   Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

    A similar problem to the other posters, my Sony Xperia Z won't start after a failed update attempt. Following the support suggestions on the Sony website (http://www.sonymobile.com/sg/support/faq/w8-walkman-phone/update-software/software-update-failed-ps101/) failed. Solutions posted on this forum thread (http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/My-Sony-Xperia-Z-won-t-start-turn-on-after-failed-update-attempt/m-p/401787#M20133) have also failed. When I plug the phone into the wall charger, the LED comes on red, the SONY logo appears on my screen, followed by a message indicating that "The Software update failed. Make sure that your phone is connected to the computer and try again.", and then the phone turns itself off. The cycle repeats itself with no indication that my phone's actually being charged. Since it is unable to charge, plugging the phone into my computer does not trigger the update process to start, so I can't "try again", as the message so helpfully suggests. The computer also does not recognise my phone as being connected despite following the PC Companion's instructions to 1) unplug the device, 2) remove and replace the battery (which I can't do, because the battery is built in), and 3) turn it back on (which, again, I can't do, because the phone won't charge in the first place), before 4) plugging it back into the computer. Please help... Thank you.

  • Sony Xperia E C1504 - Low Phone memory - only 54 MB free Memory on phone after update

    I am using Sony Xperia E c1504 phone and facing memory problem. The downloaded applications are already moved to SD card and some of the inbuilt applications on phone are also moved on SD Card. Now there is no application which I can move on SD card by the simple way given in phone. Also I regularly cleans the cache by cleaner. All my photos are saved to SD card, no videos are taken so no problem of video memory. I have moved every possible element on SD card.
    In this condition when I downloaded the new update of phone, it installed some more new applications like Google books, google movies, google games, google magazines etc. on my phone which have no option to move to SD Card. So my phone memory is very low. I uninstalled one inbuilt application Cricbuzz but still my phone is showing only 54 MB free phone memory. Now I can't update some applications due to low space on phone though I have 1.79 GB on internal storage free and 14.73 GB on SD card free memory.
    Now how to manage these applications? Is there any way so that I can move some more inbuilt applications to SD card?
    And what is rooting? please explain. Can I move applications on phone to SD card by rooting? If yes how?
    Is there any other way to solve this problem?
    I am new to android technology. Please help.

    http://forum.xda-developers.com/xperia-j-e/general/how-to-root-sony-xperia-e-c1504-c1505-t2683278
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • UK Sony Xperia Z1 Kit Kat updates for unbranded phones?

    I have a UK generic unbranded Sony Xperia Z1 (i.e. I purchased my phone outright, not through a carrier) and am experiencing distorted audio and dropouts with Bluetooth when connected and playing music to some devices.  My phone is running Android 4.3 Sony update 14.2.A.0.290. 
    I read Sony have fixed the Bluetooth dropout and distortion issue with a later firmware 14.2.A.1.136 but Sony PC Companion and Sony Update Service will not upgrade my device beyond firmware release .290 (I've completed a 'repair' using both PC Companion and Sony Update Service and the phone is still on 14.2.A.0.290).
    Has Sony not produced a later firmware update for the non branded UK phones since 14.2.A.0.290?  I see the branded phones have got Android 4.4.2 Kit Kat in the form of update14.3.A.0.681, how long will it be before this version is available to UK users who bought their phones outright?

    Hi
    I'm currently having a conversation with Sony Xperia Contact Center (!) in regards to the Bluetooth issue with the .290 update, and why Bluetooth worked fine with the previous Android 4.2 update.  I've pointed out to them that techincally the phone is not fit for purpose (legal term) in its current state.  Awaiting their response 
    ----------------------------------- :o) --------------------------------
    Don't forget to fill your signature up with graphics so it makes reading a thread harder

  • Sony Xperia Z Tablet SGP311 won't start after failed Lollipop update

    I cannot get my Sony Xperia Z table SGP311 to start after I allowed it to update with Android Lollipop.
    Every time I have the device over the past week I was getting notifications to update. I finally accepted. (I wish I hadn't).
    After the update notified me that it was unsuccessfil, I have the following situation:
    If I plug in the charger, the indicator light will come on red, and screen will briefly display a charging icon. If I then unplug charger, the red light will go off.
    From an 'off' state, charger not plugged in, if I press the Power button until the indicator light blinks blue once, the screen will appear with:
    SONY
    XPERIA
    and then goes back to a blank screen. It will repeat this every 30 seconds.
    If I turn off the device by holding Vol+ and the Power button simultaneously and wait for the indicator light to flash 3 times, charger /PC not plugged in (Let me call this state "OFF" for short), and then:
    1. From OFF, then try turning on with Vol+ and Power button simultaneously: nothing will happen.
    2. From OFF, go to PC Companion on my desktop PC, Support Zone > Phone/Tablet Software Update > Connect: nothing will happen.
    3. From OFF, go to PC Companion > Support zone  > Phone/Tablet Software Update > Repair my phone/tablet > Another phone/tablet > select SGP311 > hold Vol- while inserting USB cable from PC, blue inicator light will come on, update process will begin, then terminate with "device update error", so "Retry', but this terminates with "download error", and  "check your internet connection". But there is nothing wrong with my internet connection!
    Any more ideas?
    Solved!
    Go to Solution.

    Thanks for your contributions.
    After Pressing Power+Vol-up for 10 secs (during which indicator light gives 1 blue flash then a 5sec pause, then 3 blue flashes in quick succession):
    I attempt the PCC repair, by pressing the vol-down (the side of the Volume rocker switch furthest from the Power button) as I simultaneously plug in the cable from the USB port.
    When I do this, I see the indicator light flash red momentarily (<0.5sec) and immediately momentarily (<0.5sec) flash green. 
    The updater begins but always aborts about 1 minute later with an 'Error 100' message.
    I have no other internet connection but I supose the next stage of all this is:
    1. Learn all the indicator light colours and flashing sequences so I know what the device is messaging. Is there a code guide I can download?
    2. Install PC companion on my laptop and try using that.
    Also, how do I know if the device is charging from a wall charger? Will it charge when the device is power-off? Should I see an indicator light, and if so would it be always-on, or only flash or remain on for a certain time after plugging in the charger?
    I should never have given in to the nag messages to update the OS. What a headache.

  • Sony Xperia Z1 Update 4.3 Help!

    Hello everyone! I am trying to update my phone to 4.3.I am using a Z1 which i bought at the 2nd of January.When i click on software update it says that the phone is up to date.I saw that it depends where you live . I live in Belgium. Please help! Thanks!

    You must wait for the update,or you can manually install 4.3.
     http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/How-to-manually-update-downgrade-root-2013-Xperias/m-p/...
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • Sony Bridge Crash - Updating Sony Xperia Active

    Hy!
    Im trying to update my Sony Xperia Active. The Update process starts and goes on. On the point where i have to put my phone off the bridge software crashes. Here the text my mac shows:
    Process: Sony Ericsson Bridge for Mac [629]
    Path: /Applications/Sony Ericsson Bridge for Mac.app/Contents/MacOS/Sony Ericsson Bridge for Mac
    Identifier: com.sonyericsson.Sony-Ericsson-Bridge-for-Mac
    Version: 3.7.1 (3710)
    Code Type: X86-64 (Native)
    Parent Process: launchd [167]
    Responsible: Sony Ericsson Bridge for Mac [629]
    User ID: 501
    Date/Time: 2014-05-19 18:12:26.471 +0200
    OS Version: Mac OS X 10.9.2 (13C1021)
    Report Version: 11
    Anonymous UUID: 63B49A0C-567C-FBB6-F36B-6D7D7B1E6368
    Crashed Thread: 8 Dispatch queue: com.sonymobile.bridgeformac.devicequeue
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000bbadbeef
    VM Regions Near 0xbbadbeef:
    --> 
     I have already reinstallt the bridge software.
    I hope somebody can help me......aaaaaand: sorry for my bad english ;-)
    Greetz björn

    Hi Björn,
    I have sent the information to the development crew, and I'll see what they say about it. It would have been easier if you got an error message inside Bridge for Mac though, but we'll hope for the best.
    If you want help in Swedish, feel free to PM me.
    Best Regards,
    David

  • Xperia Z - Auto update of a patch and phone is now full of bugs- Rotation Screen is also a mess

    My Experience with Xperia Z was going absolutely amazing. One of the best phones in a long time. A small patch yesterday poooped for updating in Sony Updates. Usually walkman and albums get updated but this was titled system update and said that it improves battery life and user experience. 
    Long story short after the update, the phone is the worst Ive had. Its gotten slow, lock screen does not wake up and the worst of all.. The Rotation screen is a mess. 
    Even when the phone is straight it roatetes and stays there.. !!
    and I cant even play the games cause all the readings are wrong.
    Ive tried to reset it but it doesnt work.. Ive also updated VIA Sony PC COmpanion but apparently that was the latest updated. 
    Any Ideas how this can be fixed.. 
    One of the best phones is now one of the worst.. All due to a small patch from Sony itself...!!.. 
    Any Help.. ??

    I agree, updated yesterday and it's glitchy as **bleep**. Trash can stays on screen screen rotates intermittently and I have lost all capability to tether. This is my home network as well so I'm stuffed for pc Internet and my ps3.

Maybe you are looking for