Sony xperia z1s loses photos

Hi, my sony xperia z1s loses photos whenever i take them? please help on how to resolve this because its frustrating taking a whole bunch of photos for them to just disappear in the wind later on!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Even if they are not displayed on the phone they may still be there. I would advise connecting to a PC and seeing if the files themselves still exisit.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

Sony Xperia Z1S Battery Life Issue Solved :D

Hi guys I just bought a Sony Xperia Z1s on tmobile 2 days ago,at the begining the phone was working awesome, fast ,no battery drain to worry about,but I transfered all the pics I had on my Iphone and it took like 14Gb of space on my Sony,then I suddenly realize that the phone was draining my battery sooo fast I started to worry, I looked all over the internet and I couldnot find any help,so I just went back and removed everything from my Sony(photos,contacts,everything) and I did a Factory Reset,wiped out my phone,now my phone works perfectly,no battery drain,no freezes,no crashes,I unpluged my phone from the charger at 12pm and its already 10:33pm and my battery percentage its 70%(facebook,youtube,Instagram,Vine,SMS,facebook messenger) and it only has used 30% of my battery,AWESOME!!!!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There could have been a few reasons for this; did you happen to see what was using the battery in the battery usage section prior to deleting everything?
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z1s Extended Warranty

Hi I just recently recieved a Sony Xperia Z1s as a gift. I think it's refurbished, since the warranty is expired. But I was wondering, if I purchase a 2yr extended warranty on it, what does that exactly cover? Does it cover water damage? I know the manual says it is waterproof up to 1.5m and up to 30 minutes, but if I decided to go swimming in my pool and want to take pictures/videos under water, and for some reason the phone stops working, will it be covered as long as I follow the 1.5m and up to 30 minute rule and make sure the ports are properly closed?

I'm sorry to say this but two points First On the same link Warranties are only available within 365 days of the purchase date of the product. Just enter the date and we will determine if you quality. Second the Z1s it's not sold on the website as it's a Tmobile phone, perhaps they, Tmobile, can guide you on this. http://store.sony.com/unlocked-android-smartphones/cat-27-catid-Android-Smartphone

SONY XPERIA Z1S: AFTER WATER DAMAGE... (PLEASE HELP!)

HI, I HAVE A PROBLEM WITH MY SONY XPERIA Z1S AND IT'S THAT AFTER BEING SUBMERGED INTO A POOL, I'VE TRIED A LOT OF METHODS, SUCH AS THE BLOWER, THE RICE AND THE ONE THAT DID THE TRICK ONCE, 70% ISOPROPYL ALCOHOL, AND THEN EVERYTHING SEEMED OK WITH THE DEVICE AND THEN BOOM, THE RED LIGHT FLASHING AND THE 3 VIBRATIONS AGAIN. DAYS LATER, I BOUGHT A BOTTLE OF 99% ISOPROPYL ALCOHOL AND FINALLY DID THE TRICK FOR GOOD. NOW, THE PROBLEM IS THAT THE SCREEN WON'T TURN ON. I OPENED IT CAREFULLY AND SOMEHOW THE TOUCH IS RESPONSIVE SOMETIMES, BUT THE SCREEN STILL DOESN'T WANT TO TURN ON AT ALL, SHOULD I CHANGE THE LCD SCREEN OR WHAT?
PLEASE SOMEONE TELL ME, WHAT CAN I DO!?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear. I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony xperia z1s

Beware of this phone ive had mine since january and 09/12/14 my screen cracked in 3 place in my jeans im not sure if it was when i bent over or what but i wasnt dont any extra moving for it to shatter like this! Now im being told to send the phone in but more than likely it will not be replaced but i will contact the better buesiness bureau and an lawyer because this product isnt safe $780 is a lot of money for a device that only last 8 months sony you can do better i thought i was hooked on sony but ill be ruturning to samsung nomore sony products in my home and i was about to order the z tab

We are a user support forum meaning we are user/owners of devices like you but have stuck around to help others which means we are unable to answer such questions and have no influence to be able to aquire the answer - You need to contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Cannot send MMS on Xperia Z1S

Hi!
I am new to this forum
All day today I have been having trouble sending MMS [picture messages] messages. I cannot send any photos to anyone. It immediately says "could not send" with the red SMS notification. I have tried turning on and off the phone repeatedly, turning on and off my WIFI, and nothing has worked. I even tried sending myself a picture and it fails. The only thing I can think of is I had my phone on my STAMINA mode from last night to this morning for the first time. I tried the mode because I kept getting a notification saying I should use it, and I tried it. But then this morning I couldn't send any MMS this morning. I took it off and it still won't allow me to send any MMS.
How can I fix this? I send a lot of MMS and I am pretty shocked at this.

The Dutch site has a help for setting up mms settings. I cannot find that on usa site.
T-Mobile has a service to send all the correct settings as sms, so that you configure it with one press on a message, but this seems unavailable on Sony devices (I think only on apple/samsung/blackberry).
I cannot find a mms settings help on your region:
support.t-mobile.com/community/phones-tablets-devices/android/sony-xperia-z1s/content
But i do have a link from the Dutch site. But their config is different from what uliwooly wrote above.(possibly because it's for Dutch users)
I'll deeplink to start of mms settings, step by step. (volgende = next in Dutch) it has a good to understand animation:
www.t-mobile.nl/toestelhulp#/sony/c6903-xperia-z1/mms/usecase/handmatig-instellen/2
(use googletranslate if nessesary (Dutch to English)
Best way is to call t-mobile in your country and verify the settings of Uliwooly above this posting.
∆○×□ PSP1004 (Phat 1st gen.) 5.00 M33-6 (+1.50) + 32GB Pro-Duo.
∆○×□ PS4 1.7X + 500GB hdd + Dualshock4 + PS4 Camera,
Xperia-Z1 Android 4.4.X + 32GB microSD + Philips SHB9100

Sony Xperia Z1 - Problems with throwing photos, movies etc

Hi all,
I have a Sony sve1511w1e laptop and a Sony Xperia Z1 phone.
I am able to use the throw function to play music via my laptop, and I can throw movies and hear the audio but not see the picture. I am also unable to throw photos across.
I have tried following the user manual but it does not seem to have a troubleshooting section.
Has anyone else had this problem and hopefully found a solution to it.
Paul

This link should be quite useful
http://www.sonymobile.com/global-en/support/phones/xperia-z1/
as for your question
http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#About-Movies.html
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
Sony India Pvt. Ltd.
They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

Sony Bridge for Mac doesn't work with my Sony Xperia J

I have installed Sony Bridge for Mac version 3.7.1, but it won't connect to my Sony Xperia J which I have only had for 3 months.
I get the error "Could not connect to your Xperia device. Please disconnect and reconnect it again. Restart the device if the problem persists". All the time.
I have tried all of the suggestions in the error message. I have also tried reinstalling Sony Bridge for Mac, to no avail.
I am running Mac OS X 10.9.2 on an iMac. I am also using the correct USB lead - the one supplied with the phone.
The Mac system log shows this error:
Apr 3 20:42:35 robins-imac.default Sony Ericsson Bridge for Mac[973]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2
I suspect that whoever wrote Sony Bridge for Mac did not try it on OS X 10.9.2.
I am seriously thinking of getting rid of this phone and getting one that works properly with the Mac - ie, not a Sony phone. Sony always seem to have problems with supporting Macs, for some bizarre reason.

Hi Yorkshirecomposer,
I will ask the development crew about the system log error. Additionally, could you provide me with error logs to send them as well?
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David

Sony Xperia E C1504 - Low Phone memory - only 54 MB free Memory on phone after update

I am using Sony Xperia E c1504 phone and facing memory problem. The downloaded applications are already moved to SD card and some of the inbuilt applications on phone are also moved on SD Card. Now there is no application which I can move on SD card by the simple way given in phone. Also I regularly cleans the cache by cleaner. All my photos are saved to SD card, no videos are taken so no problem of video memory. I have moved every possible element on SD card.
In this condition when I downloaded the new update of phone, it installed some more new applications like Google books, google movies, google games, google magazines etc. on my phone which have no option to move to SD Card. So my phone memory is very low. I uninstalled one inbuilt application Cricbuzz but still my phone is showing only 54 MB free phone memory. Now I can't update some applications due to low space on phone though I have 1.79 GB on internal storage free and 14.73 GB on SD card free memory.
Now how to manage these applications? Is there any way so that I can move some more inbuilt applications to SD card?
And what is rooting? please explain. Can I move applications on phone to SD card by rooting? If yes how?
Is there any other way to solve this problem?
I am new to android technology. Please help.

http://forum.xda-developers.com/xperia-j-e/general/how-to-root-sony-xperia-e-c1504-c1505-t2683278
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Problemas con wifi sony xperia e4

No puedo conectar mi sony xperia e4 a wifi

Buen día diego1632,
Gracias por su mensaje. Le sugerimos intentar los pasos disponibles a través de los siguientes enlaces ya que representan una posible solución al problema que la unidad esta presentado al no conectarse a la red:
http://support.sonymobile.com/mx/xperiae4/faq/I-cannot-connect-to-my-home-Wi-Fi-network/
http://support.sonymobile.com/mx/xperiae4/faq/I-cannot-connect-to-a-Wi-Fi-hotspot/
Si el problema persiste puede verificar las opciones de servicio en su área visitando el siguiente enlace:
http://support.sonymobile.com/mx/contactUs/
Si te fue útil esta solución, favor dar clic al botón que dice ''Aceptar como Solución''.

Xperia Z1s headset stays connected even after unplug

HI There,
After i update my Xperia z1s to kit kat 4.4.2 version my head set problem started after someday.
The problem is
When I unplug my headset from xperia z1s, it stays connected and i got notification 'please unplug your headphone to get sound from speaker'.
I found many articles for this headset bug.
http://www.xperiablog.net/2013/09/22/xperia-z1-suffering-with-headset-bug/
http://tech.siliconaddict.in/2014/02/non-functional-headphones-on-Sony-Xperia-Ultra-here-comes-the-s...
Can any one have this issue?
If you have any solution please help.
Thanks

Never had that Problem but ill try to help you
1. Did you put the phone in water? If not ignore this
2. Restart your phone > Plug in the headset > unplug headset . Does it still happens?
3. Go into safe Mode and does that happen?
I hope i helped

Sony Xperia camera issue

For a while now, I have been experiencing an issue with the camera on my Sony Xperia Z.
There is always a weird, horizontal distortion on all my photos.
I have tried cleaning the lens and there appeared to be nothing unusual with the phone prior to this appearing.
In the above photo, it is easy to see this line I'm talking about.
Anyone have any ideas?

Why you pay anything?? Is your phone under guarantee??
http://www.sonymobile.com/global-en/support/contact-us/
Contact them directly
Some will call me fatalist And some will call me freak
But hidden in my throwing fist The fortune that I seek-- Amon amarth

Sony Xperia Z1 Display Break

I have a problem. I did nothing and my Xperia layed on my desk for a couple hours.
As i looked on my disyplay i saw some flaws .
What can I do ? Is it possible to send it to Sony that they can fix it ? I have guaranty
Thank you

Are you saying that your screen has cracks? if it does, do contact your local Xperia care
http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Sony-Xperia-Z1-Display-Break/m-p/945901
keep in mind that this might not be covered.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony xperia z1 main motherboard

Hello,
Do anyone know where can i buy cheap sony xperia z1 main motherboard (top one) as mine got water in and it got damaged, i need new one to replace it, as water does not seems to damage anything else, there is no water mark on other parts. Please, let me know if you know whre can i buy one. Thanks
P.S. im looking for this part ---> http://amabux.webs.com/Z1/Z1-1.jpg

Cryan wrote:
i wonder if there is any way to extract my photos and videos from internal memory. As phone is dead, i cant access my files on internal memory, so maybe there is any way to get to memory inside the phone and connect it to the pc to transfer files?
You can send your phone to dedicated company that works on restoring data from damaged devices, hard drives, SD cards etc. But it may cost you from few hundreds to thousands Dollars.
Best regards,
Sergio PL
Xperia Z1 / Nexus 7 (2012)

Sony xperia z1s loses photos

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