Sony Xperia Z2 tablet cannot be turn on at all after shut down

Hi Forum, I am seeking advice from you guys in regards to my Z2 Tablet.  I turn off my tablet last night because the touch screen was not acting properly but it cannot be turn on again since then.  The remaining battery should be more than 75% and I have tried both pushing power and volume up button together and the force shut down button beside the SD card slot method and still no response. I always use the charging dock to charge this device and it can't even be charged now.  The device just pass its warrenty period not too long ago and then this happened, I do aware that it's a common issue for a lot of this particular tablet computer, can someone please give me professional advice. I am currently living in Vancouver, B.C., Canada and I've also purchased this device from Sony store. Cheers

Tried all other method provided by Xperia support team and still doesn't work.  I bought the device at end of May last year and then this happened and that means it's not under warranty anymore.  After talking to multiple people around forums and I find that this kind of issue does happen a lot globally.  Being a huge fan with Sony for the last 20 years and I guess it's now time to move on and this is not the first Xperia device die out on me right after the warranty period.  Is it some kind of sales technique nowadays or it's just my luck?

Similar Messages

  • G3 B&W turns back on immediately after shut down.

    Last weekend, I installed a new scanner/copier/printer/fax machine on our b&w. I believe my hubby adjusted the memory settings just before this without telling me. Ever since then, the thing turns itself back on every time you try to shut it down. So, we've been letting it run.
    I have no idea how to fix this. Has someone hijacked our mac or what? Any ideas? Thanks.

    Hi, JBear -
    ...my husband added another 128mb and then adjusted the settings. Could this be the issue?
    Possibly, but probably not.
    The usual cause for a machine auto-restarting itself is an attached USB device. This is most often a printer, digitizing tablet, or dongle, but can be anything USB.
    There is a hardware instruction coded in the Mac that allows it to be started by a USB signal - that's how the power keys on keyboards that have them work.
    The problem is that on shutdown some USB devices seem to either reflect a signal, or generate one, which the Mac interprets as a boot signal.
    Since, based on your description, the last item added was the multifunction printer, I'd consider it as being the likely suspect.
    Solutions can be -
    • If the device is connected via a port on the keyboard, relocate it to a different USB port.
    • Try adding a self-powered hub to the USB bus, and connect the device to it.
    • Turn the device off before powering the Mac down.

  • Driver for all-in-one-printer L7590 for Sony Xperia Z2 Tablet

    I cannot find any driver-app. Anybody who know how to solle the Problem?

    Hi Liffe6,
    Welcome to the HP Support Forums. I understand that you would like to learn how to print from your Sony Xperia Z2 tablet to your Officejet L7590 printer.
    I check the specifications for your tablet and it ships with Android 4.4 (KitKat) as the tablet’s operating system so I have included the Android 4.4 (KitKat) and Later: Printing with the Android Print Solution document. It will walk you through how to print using the solution that is already installed on the tablet.
    Another option is to download and install the HP ePrint Mobile app. I have included the HP ePrint Mobile App FAQ document for reference.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Printed Guide or Books for Sony Xperia Z Tablet

    Looking for printed guide or books for the Sony  Xperia Z Tablet, similar to what is available for Ipad & Kindle Fire 8.9 HD.
    Thanks, Lgriffi

    You can download the PDF and print it 
    http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-tablet-z
    Don't forget to give Kudos
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • My Sony Xperia Z won't start /turn on after failed update attempt

    Try this  connect your phone to the wall charger > press andhold power & volume up > let it charge for 1 or 2 hours > after 2 hours > repair your phone with SUS Update Service (SUS) http://www.sonymobile.com/gb/tools/update-service/ http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe PC Companion (PCC)  Bridge (for Mac)   Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

    A similar problem to the other posters, my Sony Xperia Z won't start after a failed update attempt. Following the support suggestions on the Sony website (http://www.sonymobile.com/sg/support/faq/w8-walkman-phone/update-software/software-update-failed-ps101/) failed. Solutions posted on this forum thread (http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/My-Sony-Xperia-Z-won-t-start-turn-on-after-failed-update-attempt/m-p/401787#M20133) have also failed. When I plug the phone into the wall charger, the LED comes on red, the SONY logo appears on my screen, followed by a message indicating that "The Software update failed. Make sure that your phone is connected to the computer and try again.", and then the phone turns itself off. The cycle repeats itself with no indication that my phone's actually being charged. Since it is unable to charge, plugging the phone into my computer does not trigger the update process to start, so I can't "try again", as the message so helpfully suggests. The computer also does not recognise my phone as being connected despite following the PC Companion's instructions to 1) unplug the device, 2) remove and replace the battery (which I can't do, because the battery is built in), and 3) turn it back on (which, again, I can't do, because the phone won't charge in the first place), before 4) plugging it back into the computer. Please help... Thank you.

  • My sony xperia z1 compact won't turn on.

    My sony xperia z1 compact won't turn on. If i plug it for charging the phone would light red and will vibrate and continuetp be like that. What will i do?

    Guys, I am soon going to try this, and many said this worked.
    Equipment required:- 
    - Sony Xperia Z/ZL/ZR/Z Ultra/Z1/Z1S/Z1f/Z1 Compact (Sorry, I am too detailed)
    - Magnetic Charger
    - Micro USB Charger (in basic terms, your normal charger)
    Reason:- 
    Sometimes, the device seems to 'forget' how to charge, thus this method shall work
    Instructions:-
    1. Leave your device to charge with the normal Micro USB charger for 2 hours, and try to do volume up + power on method
    2. If Step 1 doesn't work, connect the magnetic charger to the device and leave it to charge for about 30 - 45 minutes
    3. If your device seems to react by turning on, then leave it to charge for a bit longer
    4. If it seems to be working completely normally, then you can go back to using the Micro USB cable
    If:-
    The device doesn't do anything differently after leaving it to charge on the magnetic charger, leave it for longer than what I stated previously (maybe 1 - 2 hours) and if nothing happens, then try and contact Sony, or take it to a local shop.
    So guys...
    So guys, I hope this works for you guys, as this may/may not work for me. Alternatively, you can try and get a test or something done, so you can ensure it isn't a hardware problem (water damage, dislodged battery etc...)
    Kind Regards,
    Sibtain
    Sibtain!!

  • Sony xperia z2 tablet

    Hi . i have just purchased a Sony Xperia  z2 tablet , i installed a memory card in it so i could transfer the free films from Sony onto it to keep my memeory free.
    When i try to do this through settings it comes up with tranfer to SD card but on the 3 selections it says they are all empty so i cant tick the video one to transfer the movies to the SD card .
    but i have awarning that i am 80% full of my memory and need to transfer to a SD !!!!
    what can i do to get it to transfer , it recognises my SD card by the way.
    Many thanks 
    Shaun

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    If this is content downloaded through applications such as Xperia Lounge promotions etc, then there is DRM on this content that will prevent it from either being moved or used if moved sorry.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • IPad turned into blue screen then shut down how to fix?

    iPad turned into blue screen then shut down how to fix I cannot play games..

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, restore your iPad using iTunes or iCloud >  iOS: Back up and restore your iOS device with iCloud or iTunes

  • 15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

    Hello All,
    I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
    I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
    I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
    I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
    My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
    Could this be a hard drive issue?
    Has anyone had similar symptoms and how was it resolved?
    Does anyone know what I can do to alleviate this issue?
    I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
    Thank you so much for your input!
    -Christina C.

    Problem description:
    The Hard Disk is failing.
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 7:59:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:3:43
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      HDV4 (disk0s2) /  [Startup]: 749.30 GB (712.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
    Launch Daemons: ℹ️
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [invalid?] com.perion.searchprotectd.plist Support
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.jdibackup.ZipCloud.autostart.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      Default Browser: Version: 537 - SDK 10.9
    User Internet Plug-ins: ℹ️
      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
      Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
      Avast Online Security
      Trovi Search for Safari
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds
          7% WindowServer
          1% loginwindow
          1% fontd
          1% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB com.avast.daemon
      86 MB Google Chrome
      52 MB Finder
      52 MB WindowServer
      41 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      13.45 GB Free RAM
      1.34 GB Active RAM
      944 MB Inactive RAM
      1.43 GB Wired RAM
      1.11 GB Page-ins
      0 B Page-outs

  • HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    Hi, jeantwin.
    Thank you for visiting Apple Support Communities.
    The steps in the article below may help you resolve the issue with push notifications.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    If the issue persists, try signing out of your Apple ID and then sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Jason H.

  • How do you turn Magic Trackpad off when shutting down?

    Hi folks--
    I just got a Magic Trackpad and I am learning to use it on a Mac Mini 2.0 Mid 2007, My question is; how does one turn it off, as I shut down my computer every night. I have seen that I could turn "off" Bluetooth before shutting down. I have tried the on/off switch on the Trackpad, but it seems to always stay On. Does it matter? I am concerned about battery life.

    On the right side of your track pad is the switch. When you press and release the switch it will turn on, to turn off, press and hold the button until the green light goes out then release.
    If you use rechargeable batteries you can just let the track pad go into sleep mode which is what I do. With Alkaline I would turn it off and make sure to take them out if you don't plan to use the track pad for an extended period. Alkaline batteries are prone to leaking once fully discharged.   

  • HT4061 The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

    The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

    Try this First... No Data will be Lost..
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    More >  Frozen or unresponsive iPhone

  • My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off. I had to do

    My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.

    You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo

  • IdeaPad U430 touch turns itself on after shut down

    Hello,
    My laptop keeps turning itself on.  If it is NOT plugged in, it reboots itself immediately after shutting down (10 seconds).  If I leave it plugged in, it reboots itself overnight, or if I unplug the charger (while it is turned off).
    It is not related to any wake timers (disabled), I even completely reset my computer and wiped all my files - no luck, still occurs.  I tried downloading a new BIOS but it failed to install.  I tried updating other drivers, but most of mine are newer than what is available for download on the support site.
    I ran a system scan and there were no corrupt files, no viruses or malware detected (McAfee, Windows Safety Scanner, and Webroot).
    I think this is a firmware issue.  I disabled AOAC, and still had the issue.  Could it be a hardware issue?  My PlLenovo is about 7 months old.
    Please help!  I'm out of troubleshooting ideas.

    Try resetting the system management controller.
    Many of us rarely shut the Mac off. We just put it to sleep. It is built to run 24/7

  • Sony Xperia Z Tablet SGP311 won't start after failed Lollipop update

    I cannot get my Sony Xperia Z table SGP311 to start after I allowed it to update with Android Lollipop.
    Every time I have the device over the past week I was getting notifications to update. I finally accepted. (I wish I hadn't).
    After the update notified me that it was unsuccessfil, I have the following situation:
    If I plug in the charger, the indicator light will come on red, and screen will briefly display a charging icon. If I then unplug charger, the red light will go off.
    From an 'off' state, charger not plugged in, if I press the Power button until the indicator light blinks blue once, the screen will appear with:
    SONY
    XPERIA
    and then goes back to a blank screen. It will repeat this every 30 seconds.
    If I turn off the device by holding Vol+ and the Power button simultaneously and wait for the indicator light to flash 3 times, charger /PC not plugged in (Let me call this state "OFF" for short), and then:
    1. From OFF, then try turning on with Vol+ and Power button simultaneously: nothing will happen.
    2. From OFF, go to PC Companion on my desktop PC, Support Zone > Phone/Tablet Software Update > Connect: nothing will happen.
    3. From OFF, go to PC Companion > Support zone  > Phone/Tablet Software Update > Repair my phone/tablet > Another phone/tablet > select SGP311 > hold Vol- while inserting USB cable from PC, blue inicator light will come on, update process will begin, then terminate with "device update error", so "Retry', but this terminates with "download error", and  "check your internet connection". But there is nothing wrong with my internet connection!
    Any more ideas?
    Solved!
    Go to Solution.

    Thanks for your contributions.
    After Pressing Power+Vol-up for 10 secs (during which indicator light gives 1 blue flash then a 5sec pause, then 3 blue flashes in quick succession):
    I attempt the PCC repair, by pressing the vol-down (the side of the Volume rocker switch furthest from the Power button) as I simultaneously plug in the cable from the USB port.
    When I do this, I see the indicator light flash red momentarily (<0.5sec) and immediately momentarily (<0.5sec) flash green. 
    The updater begins but always aborts about 1 minute later with an 'Error 100' message.
    I have no other internet connection but I supose the next stage of all this is:
    1. Learn all the indicator light colours and flashing sequences so I know what the device is messaging. Is there a code guide I can download?
    2. Install PC companion on my laptop and try using that.
    Also, how do I know if the device is charging from a wall charger? Will it charge when the device is power-off? Should I see an indicator light, and if so would it be always-on, or only flash or remain on for a certain time after plugging in the charger?
    I should never have given in to the nag messages to update the OS. What a headache.

Maybe you are looking for

  • Reversing a document using the bapi 'BAPI_ACC_DOCUMENT_REV_POST'

    Hi All, I have posted a document using the FM 'BAPI_ACC_DOCUMENT_POST' and it is working fine . How can I reverse the same posted document using the FM 'BAPI_ACC_DOCUMENT_REV_POST'? What are the mandatory parameters to be filled? Can anyone explain m

  • Can't get new WRT120N to connect

    Hi.  I just bought a WRT120N to set up with my new Gateway Windows 7 64-bit using Cablevision cable internet.  When I go through the steps from the CD to install, the wizard does not find the connection.  When the internet is plugged directly into th

  • Arranging Chart Legend Items

    Is there a way to change the sort or arrangement of items in a chart legend? I am doing a simple stacked bar chart with 2 measures - % Pass and % Fail (for a school system), but it always shows % Fail as the first item in the legend. I would like to

  • [Request] VBios for GTX 970 Gaming 4G

    Hello, Could you provide the latest BIOS for my GTX 970 Gaming 4G? S/N: 602-V316-09SB1411064094 Thanks in advance! Regards,

  • Connecting a thunderbolt to FW cable while my imac is on

    Hi everybody, I use a FW soundcard, and i know it's not really good for the FW port to connect the device while the computer is on. Now there's no FW port on Mac computers, i was wondering if it's also dangerous to plug the thunderbolt to FW adapter