Sony xperia z2 tablet

Hi . i have just purchased a Sony Xperia z2 tablet , i installed a memory card in it so i could transfer the free films from Sony onto it to keep my memeory free.
When i try to do this through settings it comes up with tranfer to SD card but on the 3 selections it says they are all empty so i cant tick the video one to transfer the movies to the SD card .
but i have awarning that i am 80% full of my memory and need to transfer to a SD !!!!
what can i do to get it to transfer , it recognises my SD card by the way.
Many thanks
Shaun

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
If this is content downloaded through applications such as Xperia Lounge promotions etc, then there is DRM on this content that will prevent it from either being moved or used if moved sorry.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

Driver for all-in-one-printer L7590 for Sony Xperia Z2 Tablet

I cannot find any driver-app. Anybody who know how to solle the Problem?

Hi Liffe6,
Welcome to the HP Support Forums. I understand that you would like to learn how to print from your Sony Xperia Z2 tablet to your Officejet L7590 printer.
I check the specifications for your tablet and it ships with Android 4.4 (KitKat) as the tablet’s operating system so I have included the Android 4.4 (KitKat) and Later: Printing with the Android Print Solution document. It will walk you through how to print using the solution that is already installed on the tablet.
Another option is to download and install the HP ePrint Mobile app. I have included the HP ePrint Mobile App FAQ document for reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Printed Guide or Books for Sony Xperia Z Tablet

Looking for printed guide or books for the Sony Xperia Z Tablet, similar to what is available for Ipad & Kindle Fire 8.9 HD.
Thanks, Lgriffi

You can download the PDF and print it
http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-tablet-z
Don't forget to give Kudos
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Z3 Tablet compact handsfree does not work

Hi,
I just bought a xperia z3 tablet. When i plugged in the handsfree, the sound doesnt come out from handsfree but from the phone speaker itself. I have tried other handsfree and the result is still the same.
Pls kindly help... Asap..

Hi YuliardiLee,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you using Sony Mobile supplied handsfree or are you using Third party, are you also able to advise if the handsfree is CTIA or OMTP?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

SONY XPERIA Z2 Tablet repair

I've got a Sony xperia tablet from telstra, which I've broken the screen after dropping it. Can you get these repaired through telstra and how much cheers john

Hi Bulldogs5461,
This is a good place to start:
https://www.telstra.com.au/my-account/account-services/mobile-faults
If you need to exchange or replace your device, or require technical support, log into the StayConnected portal from My Account (Telstra.com/myaccount) and select ‘Start a new request’ from the Service Request tab at any time.
Good luck with it.

Sony Xperia Z Tablet SGP311 won't start after failed Lollipop update

I cannot get my Sony Xperia Z table SGP311 to start after I allowed it to update with Android Lollipop.
Every time I have the device over the past week I was getting notifications to update. I finally accepted. (I wish I hadn't).
After the update notified me that it was unsuccessfil, I have the following situation:
If I plug in the charger, the indicator light will come on red, and screen will briefly display a charging icon. If I then unplug charger, the red light will go off.
From an 'off' state, charger not plugged in, if I press the Power button until the indicator light blinks blue once, the screen will appear with:
SONY
XPERIA
and then goes back to a blank screen. It will repeat this every 30 seconds.
If I turn off the device by holding Vol+ and the Power button simultaneously and wait for the indicator light to flash 3 times, charger /PC not plugged in (Let me call this state "OFF" for short), and then:
1. From OFF, then try turning on with Vol+ and Power button simultaneously: nothing will happen.
2. From OFF, go to PC Companion on my desktop PC, Support Zone > Phone/Tablet Software Update > Connect: nothing will happen.
3. From OFF, go to PC Companion > Support zone > Phone/Tablet Software Update > Repair my phone/tablet > Another phone/tablet > select SGP311 > hold Vol- while inserting USB cable from PC, blue inicator light will come on, update process will begin, then terminate with "device update error", so "Retry', but this terminates with "download error", and "check your internet connection". But there is nothing wrong with my internet connection!
Any more ideas?
Solved!
Go to Solution.

Thanks for your contributions.
After Pressing Power+Vol-up for 10 secs (during which indicator light gives 1 blue flash then a 5sec pause, then 3 blue flashes in quick succession):
I attempt the PCC repair, by pressing the vol-down (the side of the Volume rocker switch furthest from the Power button) as I simultaneously plug in the cable from the USB port.
When I do this, I see the indicator light flash red momentarily (<0.5sec) and immediately momentarily (<0.5sec) flash green.
The updater begins but always aborts about 1 minute later with an 'Error 100' message.
I have no other internet connection but I supose the next stage of all this is:
1. Learn all the indicator light colours and flashing sequences so I know what the device is messaging. Is there a code guide I can download?
2. Install PC companion on my laptop and try using that.
Also, how do I know if the device is charging from a wall charger? Will it charge when the device is power-off? Should I see an indicator light, and if so would it be always-on, or only flash or remain on for a certain time after plugging in the charger?
I should never have given in to the nag messages to update the OS. What a headache.

Pixels Sony Xperia Z2 tablet

I purchased my tablet in May this year. Dead pixels, looks like dust and can only be seen on a black screen, have appeared at the bottom of the screen and seem to be multiplying. Bearing in mind this cost nearly £400 is it not unreasonable to ask for a replacement. John Lewis have refused! Any ideas or any others experienced the same problem? I'm new here.

Hi Oxo77,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
With the information supplied, I can advise that you would be best to contact Sony Mobile directly. Please see the link below to contact them.
http://support.sonymobile.com/global-en/contactUs/
I apologize for the inconvenience this may cause.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

02 number not being recognized through my Sony xperia z2 tablet

I brought a sony experia z2 tablet yesterday, I had a sim card for 4g given to me with a number to use. However when I typed that number into 02 priorities it said it was not a recognised number and my tablet will not allow me to make calls. Any help?

It needs to be topped up with some credit.http://www.o2.co.uk/help/help-with-your-sim/get-help-with-your-sim

Sony Xperia Z2 tablet cannot be turn on at all after shut down

Hi Forum, I am seeking advice from you guys in regards to my Z2 Tablet. I turn off my tablet last night because the touch screen was not acting properly but it cannot be turn on again since then. The remaining battery should be more than 75% and I have tried both pushing power and volume up button together and the force shut down button beside the SD card slot method and still no response. I always use the charging dock to charge this device and it can't even be charged now. The device just pass its warrenty period not too long ago and then this happened, I do aware that it's a common issue for a lot of this particular tablet computer, can someone please give me professional advice. I am currently living in Vancouver, B.C., Canada and I've also purchased this device from Sony store. Cheers

Tried all other method provided by Xperia support team and still doesn't work. I bought the device at end of May last year and then this happened and that means it's not under warranty anymore. After talking to multiple people around forums and I find that this kind of issue does happen a lot globally. Being a huge fan with Sony for the last 20 years and I guess it's now time to move on and this is not the first Xperia device die out on me right after the warranty period. Is it some kind of sales technique nowadays or it's just my luck?

Sony Xperia Z2 tablet 32GB

I have been looking for months without answers to where I can buy a case, stand and keyboard. I have looked many places and even emailed sony. They said they are searching and will get back to me. That was weeks ago.
I never would have purchased this tablet if I new it was so difficult to buy accessories for it.

you can just use generic accessories like below http://www.bestbuy.ca/en-ca/product/platinum-series-platinum-series-10-universal-folio-keyboard-case-pt-un10k2b-c-black-pt-un10k2b-c/10299546.aspx?path=826dc6e2bf2af8ee57deb7cbb7df4017en02 http://www.bestbuy.ca/en-ca/product/verbatim-verbatim-ultra-slim-bluetooth-keyboard-white-97754/10201671.aspx?path=2d8ce296892b23151bda85bdb9b5f89den02

Don't know how to activate my tablet sony xperia z2

hi,
I have bought sony xperia z2 tablet for my daughter.
she got also 1 game, bought it online.
Now I do not not how to download it as i need to activate that item.
I do not have PC so how I can do it that tablet.
thhanks a lot
Andrew

This activate thing has me puzzled as I've never heard of such a thing - If you are able to you could contact Xperia care via chat or there maybe a telephone number http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Xperia z2 tablet

Have sim or no and unlocked or loacked.

Hi there!
For questions or concerns about the Sony Xperia Z2 Tablet, I recommend you to contact the Sony Mobile Support team in your country for best assistance!
Sony Mobile Global Support Website: http://www.sonymobile.com/global-en/support/contact-us/contact-info/
Thank you!
Sorry for any inconvenience!
Sony's #1 Fangirl, Esther Smit

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still us

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...

You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader.

Which "micro SDXC card" to buy for SONY XPERIA TABLET Z ?

hi, i m willing to buy a microsd card for my sony xperia tablet z wifi ( sgp 311). it has 16gb inbuilt memory and is xpandable to 64GB..
which one will b a better option amongst the two:
http://www.flipkart.com/sandisk-microsd-card-64-gb-class-10-ultra/p/itmdawkqqfacznhc?pid=ACCDAWKHYHC...
OR
http://www.flipkart.com/samsung-64-gb-microsd-pro-class-10-memory-card-10yrs-warranty/p/itmdj78pjvqv...
i have less knowledge abut the exFAT file system if any of these cards are using the exFAT system..kindly inform me in detail. thank you

Sandisk seems better in xperias i use 16gb sandisk class 10
You can format it with fat32 or exfat on your choice
Some will call me fatalist And some will call me freak
But hidden in my throwing fist The fortune that I seek-- Amon amarth

My Experience with Sony Xperia Tablet S (so far)

For the Sony Xperia Tablet S, the bootloader is still locked, so getting an official install of Android is still impossible. I've decided to root it and clean it up as much as possible. At this point, It's either that or take it skeet shooting.
After rooting the tablet, I have managed to clean some of the junkware up manually. It's not the solution to the problem (only Sony or a judge can right their wrong), but getting rid of this junk seemed to help to some extent. Here is a list of all the apks that I manually deleted (season to taste).
Obvious disclaimer, here: If you brick your device, it's your fault and not mine. One thing that you COULD do though, is encourage Sony to up their morals and do the right thing by giving us the capability of unlocking our bootloaders. Selling people locked down hardware without the ability to unlock it is like selling someone a house and then telling them after the fact that they cannot clean the junk out of it, or modify it, or paint it, or fix the plumming, or replace the carpet, or even use the front door... I think you get the idea. It's a morally corrupt thing to do, IMO, and I think that Sony should be ashamed of themselves for locking us out of our own property.
I'm not nearly finished cleaning the tablet up yet (I'm going to take a break and get some reading in, but will focus on the system files next). At a minimum, this list can serve as a big chunk of useless fat that people can lipo out of their tablets if they so desire.
* AppInstaller.apk
   /datapp/vendor/vendor0/master/app/AppInstaller.apk
   /datapp/vendor/vendor1/master/app/AppInstaller.apk
* AppSelector.apk
   /datapp/vendor/vendor0/master/app/AppSelector.apk
   /datapp/vendor/vendor1/master/app/AppSelector.apk
* Browser.apk (modified?)
   /system/app/Browser.apk
* DigitalClockWidget.apk
   /datapp/vendor/vendor0/master/app/DigitalClockWidget.apk
   /datapp/vendor/vendor1/master/app/DigitalClockWidget.apk
* DtcpCtrl.apk
   /datapp/vendor/vendor0/master/app/DtcpCtrl.apk
   /datapp/vendor/vendor1/master/app/DtcpCtrl.apk
* FBMediaDiscovery.apk
   /datapp/vendor/vendor0/master/app/FBMediaDiscovery.apk
   /datapp/vendor/vendor1/master/app/FBMediaDiscovery.apk
* FBMusicLike.apk
   /datapp/vendor/vendor0/master/app/FBMusicLike.apk
   /datapp/vendor/vendor1/master/app/FBMusicLike.apk
* FileTransferApp.apk
   /datapp/vendor/vendor0/master/app/FileTransferApp.apk
   /datapp/vendor/vendor1/master/app/FileTransferApp.apk
* GoogleLyricsPlugin.apk
   /datapp/vendor/vendor0/master/app/GoogleLyricsPlugin.apk
   /datapp/vendor/vendor1/master/app/GoogleLyricsPlugin.apk
* InstallKicker.apk
   /datapp/vendor/vendor0/master/app/InstallKicker.apk
   /datapp/vendor/vendor1/master/app/InstallKicker.apk
* IrRemote.apk
   /datapp/vendor/vendor0/master/app/IrRemote.apk
   /datapp/vendor/vendor1/master/app/IrRemote.apk
* IrRemoteApiService.apk
   /datapp/vendor/vendor0/master/app/IrRemoteApiService.apk
   /datapp/vendor/vendor1/master/app/IrRemoteApiService.apk
* IrRemoteService.apk
   /datapp/vendor/vendor0/master/app/IrRemoteService.apk
   /datapp/vendor/vendor1/master/app/IrRemoteService.apk
* MUTabletUpdater.apk
   /datapp/vendor/vendor1/master/app/MUTabletUpdater.apk
* MediaGoHelper.apk
   /datapp/vendor/vendor0/master/app/MediaGoHelper.apk
   /datapp/vendor/vendor1/master/app/MediaGoHelper.apk
* MediaPlayers.apk
   /datapp/vendor/vendor0/master/app/MediaPlayers.apk
   /datapp/vendor/vendor1/master/app/MediaPlayers.apk
* MediaRemote_001.apk (???)
   /datapp/vendor/vendor0/master/app/MediaRemote_001.apk
   /datapp/vendor/vendor1/master/app/MediaRemote_001.apk
* MediaUploader.apk
   /system/app/MediaUploader.apk
* MusicUnlimited.apk
   /datapp/vendor/vendor0/master/app/MusicUnlimited.apk
* Odekake.apk
   /datapp/vendor/vendor0/master/app/Odekake.apk
* PSSInstaller.apk
   /datapp/vendor/vendor0/master/app/PSSInstaller.apk
   /datapp/vendor/vendor1/master/app/PSSInstaller.apk
* PlayMemoriesOnline.apk
   /datapp/vendor/vendor0/master/app/PlayMemoriesOnline.apk
   /datapp/vendor/vendor1/master/app/PlayMemoriesOnline.apk
* PlusOneCalculator.apk
   /system/app/PlusOneCalculator.apk
* PostViewer.apk
   /datapp/vendor/vendor0/master/app/PostViewer.apk
* Reader_OTHER_PREIN.apk
   /datapp/vendor/vendor0/master/app/Reader_OTHER_PREIN.apk
   /datapp/vendor/vendor1/master/app/Reader_OTHER_PREIN.apk
* SEMCFacebookProxy.apk
   /datapp/vendor/vendor0/master/app/SEMCFacebookProxy.apk
   /datapp/vendor/vendor1/master/app/SEMCFacebookProxy.apk
* SENInstaller.apk
   /datapp/vendor/vendor0/master/app/SENInstaller.apk
   /datapp/vendor/vendor1/master/app/SENInstaller.apk
* SENMediator.apk
   /datapp/vendor/vendor0/master/app/SENMediator.apk
   /datapp/vendor/vendor1/master/app/SENMediator.apk
* Scrapbook.apk
   /datapp/vendor/vendor1/master/app/Scrapbook.apk
* SemcAlbum.apk
   /datapp/vendor/vendor0/master/app/SemcAlbum.apk
   /datapp/vendor/vendor1/master/app/SemcAlbum.apk
* SemcDlna.apk
   /datapp/vendor/vendor0/master/app/SemcDlna.apk
   /datapp/vendor/vendor1/master/app/SemcDlna.apk
* SemcMetadataCleanup.apk
   /datapp/vendor/vendor0/master/app/SemcMetadataCleanup.apk
   /datapp/vendor/vendor1/master/app/SemcMetadataCleanup.apk
* SemcMusic.apk
   /datapp/vendor/vendor0/master/app/SemcMusic.apk
   /datapp/vendor/vendor1/master/app/SemcMusic.apk
* SemcMusicVisualizer.apk
   /datapp/vendor/vendor0/master/app/SemcMusicVisualizer.apk
   /datapp/vendor/vendor1/master/app/SemcMusicVisualizer.apk
* SemcPhotoEditor.apk
   /datapp/vendor/vendor0/master/app/SemcPhotoEditor.apk
   /datapp/vendor/vendor1/master/app/SemcPhotoEditor.apk
* SemcVideo.apk
   /datapp/vendor/vendor0/master/app/SemcVideo.apk
   /datapp/vendor/vendor1/master/app/SemcVideo.apk
* ShareApplication.apk
   /datapp/vendor/vendor1/master/app/ShareApplication.apk
* SmallApp-Recorder.apk
   /datapp/vendor/vendor0/master/app/SmallApp-Recorder.apk
   /datapp/vendor/vendor1/master/app/SmallApp-Recorder.apk
* SmallApp-Timer.apk
   /datapp/vendor/vendor0/master/app/SmallApp-Timer.apk
   /datapp/vendor/vendor1/master/app/SmallApp-Timer.apk
* SmallAppManagerService.apk
   /system/app/SmallAppManagerService.apk
* SmallAppWidget.apk
   /system/app/SmallAppWidget.apk
* SmallAppWidgetLegacy.apk
   /system/app/SmallAppWidgetLegacy.apk
* SmallAppsLauncher.apk
   /system/app/SmallAppsLauncher.apk
* SnpAccountManager.apk
   /datapp/vendor/vendor0/master/app/SnpAccountManager.apk
   /datapp/vendor/vendor1/master/app/SnpAccountManager.apk
* SnpVideoStore.apk
   /datapp/vendor/vendor0/master/app/SnpVideoStore.apk
   /datapp/vendor/vendor1/master/app/SnpVideoStore.apk
* SocialEngineCore.apk
   /datapp/vendor/vendor0/master/app/SocialEngineCore.apk
   /datapp/vendor/vendor1/master/app/SocialEngineCore.apk
* SocialEngineFacebookPlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEngineFacebookPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEngineFacebookPlugin.apk
* SocialEngineFacebookShareFrwkPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEngineFacebookShareFrwkPlugin.apk
* SocialEngineFacebookSharePlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEngineFacebookSharePlugin.apk
* SocialEnginePicasaPlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEnginePicasaPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEnginePicasaPlugin.apk
* SoundEnhancement.apk
   /system/app/SoundEnhancement.apk
* SoundRecorder.apk (modified?)
   /system/app/SoundRecorder.apk
* TVSideView.apk
   /datapp/vendor/vendor1/master/app/TVSideView.apk
* URLShortcut.apk
   /datapp/vendor/vendor0/master/app/URLShortcut.apk
   /datapp/vendor/vendor1/master/app/URLShortcut.apk
* URLShortcutSupport.apk
   /datapp/vendor/vendor0/master/app/URLShortcutSupport.apk
   /datapp/vendor/vendor1/master/app/URLShortcutSupport.apk
* URLShortcutUserReg.apk
   /datapp/vendor/vendor0/master/app/URLShortcutUserReg.apk
   /datapp/vendor/vendor1/master/app/URLShortcutUserReg.apk
* Velvet.apk
   /system/app/Velvet.apk
* VolumeControlAlert.apk
   /system/app/VolumeControlAlert.apk
* WikipediaPlugin.apk
   /datapp/vendor/vendor0/master/app/WikipediaPlugin.apk
   /datapp/vendor/vendor1/master/app/WikipediaPlugin.apk
* WmMediaService.apk
   /datapp/vendor/vendor0/master/app/WmMediaService.apk
   /datapp/vendor/vendor1/master/app/WmMediaService.apk
* XperiaRegistration.apk
   /datapp/vendor/vendor0/master/app/XperiaRegistration.apk
   /datapp/vendor/vendor1/master/app/XperiaRegistration.apk
* YouTubeKaraokePlugin.apk
   /datapp/vendor/vendor0/master/app/YouTubeKaraokePlugin.apk
   /datapp/vendor/vendor1/master/app/YouTubeKaraokePlugin.apk
* YouTubePlugin.apk
   /datapp/vendor/vendor0/master/app/YouTubePlugin.apk
   /datapp/vendor/vendor1/master/app/YouTubePlugin.apk
* Zinio_SonySettingsProvider_app.apk
   /data/app/Zinio_SonySettingsProvider_app.apk
* com.sony.walkman.wmsetup3.apk
   /datapp/vendor/vendor0/master/app/com.sony.walkman.wmsetup3.apk
   /datapp/vendor/vendor1/master/app/com.sony.walkman.wmsetup3.apk
* sony_webkit-res.apk
   /system/framework/sony_webkit-res.apk
There are probably a few files that I removed and did not mention, but there won't be many. I didin't actually start keeping a log of the removals until later in the game, although I recorded as much as I could from my terminal buffer to make the list as complete as possible.
Obviously, if you're going to delete files, I strongly suggest that you keep a log AND make sure you have multiple types of backups (and backups to those backups). I actually had to rely on my backups on multiple occasions while coming up with this list. Again (as in "service not rendered"), we need our bootloaders unlocked so we can actually own the hardware that we have purchased.
Launcher and keyboard:
======================
The launcher and keyboard that come with the Xperia Tab S ******. On my system, I have replaced them both with the Nova Launcher and the Hacker's Keyboard, resulting in much (much, Much) better functionality and useability! And once those defaults were set, I removed the launcher and keyboard that came with the tablet as well.
Boot Animation:
===============
As far as the boot animation is concerned, that's easily changed as well. Nothing new here (Google it):
# find -type f -name bootanimation.zip -exec ls {} \; -exec ls -la {} \;
./system/media/bootanimation.zip
-rw-r--r-- root     root       242855 2013-05-19 02:44 bootanimation.zip
Something I need to figure out for my next steps:
=================================================
Can I simply build a stock Android system, take stock apks from that build and put it on the Xperia (replace) without any issues?
Can I swap them out whole-sale, or are there any caveats in regards to how far can I go with that?
Any advice of how to further improve this would be greatly appreciated.
Thanks.
Solved!
Go to Solution.

These are the issues as I see it:
The Software:
Initially, when I complained about not being able to remove unwanted software, this is what I got:
* "You can disable it in the settings and you won't see the icons."
* "You can root the device and remove the unwanted software, but if you do, then we won't honor the warranty"
We'll look at the logic of these, but first, let's inject a simple analogy -- something I think most people will be able to relate to with ease. Let's say that I buy a house, and I like the house a lot, but there is a toilet in the middle of the living room (I like social stuff that much ). So after I purchase the house, I find out that I cannot remove the toilet in the living room because I don't have the "special tools" to do it. In addition, this toilet has a bit of a valve problem, and it runs constantly.
The first supposed solution was "You can disable it in the settings and you won't see the icons." That's like saying "throw a sheet over it." In this case, disabling it doesn't even mean turning off the water. There's still pipework being used, because cache supporting those apps still keep coming back. So the toilet keeps running, and it gets to the point that it annoys the ****** out of me. Throwing a sheet over the toilet does not fix the problem, nor does it remove the offense from my living room. Not only is this NOT a solution, it's a horrible idea!
The second supposed solution was "You can root the device and remove the offending software, but if you do, then we won't honor the warranty." I'm not big on warranties, and over the years I've discovered that most companies give me so much hassle and additional cost over getting something replaced or repaired, that I'm better off getting another product (usually from another vendor). I personally wouldn't expect Sony to be any different in that regard. That said, I don't care about warranties. Furthermore I don't expect Sony to truly honor a warranty any more than I would expect a previous owner of my house to fix my leaking roof.
In my house, I don't want toilets in my living room. I realize that there may be a lot of people out there who might find this to be of great use and value, but for me, it is offensive just knowing that it is there. More offensive to me, is that I'm told I can not (or even "should not") remove it. But even worse is, "throw a sheet over it." To me, that's right up there with "We don't care so shut up."
So, left with no other choice, I rooted the tablet and took the (most obvious) toilets out of the places where I felt that they did not belong. I don't expect help or tech support from Sony, either and if "throw a sheet over it" is any indication of the help that I might get, then trust me when I say that I don't WANT any help from them.
But that's not even the crux of my frustrations with this whole thing. It's just a side-show.
The Hardware:
Lets get something straight - When I buy a piece of property (whether it be a computer, a motor vehicle or a house), I expect to be able to enter that property in any way that suits me (and the way by which entry was intended is no exception by anyone's reasonable expectation). Furthermore, if that piece of property has the ability to be locked, I fully expect to have the relevant keys, so that I might lock and unlock it on my own and at my own discretion.
With this tablet that I have bought, and therefore I own, I expect to be able to use the front door (the boot loader). It is my property, I hold the bill of sale (the "deed"), and I cannot see how Sony has any moral, ethical, or legal standing to withhold those keys from me, thereby preventing me from entering my own property in a forthright manner.
So far, I've read the following excuses on this forum:
"We do it for your security"
As in "Sony is my savior?" Hmm. Does this mean that if a Sony customer has an unrooted and locked-by-Sony Xperia Tablet S that gets hacked, and their bank account goes dry and their identity is stolen as a result, that Sony will take the responsibility for it, reimburse that customer, and pay any costs to get that persons identity cleared? Of course not. The term "Responsibility" is a two-edged sword, and it cuts both ways. As such, this excuse of taking responsibility of my security reads more like this: "For your security, we will control your house, but if you get compromised, you're stuck holding the bag, because we're not responsible." If that doesn't defy logic, then I don't know what does! This isn't an excuse for security. Instead, it's a lame excuse for control, which provides no safety net. I personally don't want someone who will not be responsible, taking on the role of being responsible for my security. I would much rather be responsible for my own security, thank you very much.
CAVEAT: I do understand that there are people out there who have no concept of security whatsoever and who do really dumb things, so the use of a snake-oil security solution can be beneficial (perhaps to the extent that it will "keep the honest people honest"), but my point is that it's still snake-oil, and it's benefits are far too limited for my taste.
So no, I don't want Sony's snake-oil security solution. I want what is rightfully mine. I want to hold the keys to the device that I have purchased. I want the ability to lock and unlock my own front door at my own discretion, and if possible I want to change the key set so that once I take control of my own device, Sony can't unlock that door while I'm not home. (there's an interesting idea, eh? ).
The other reason I've now heard is that "We do it to protect our proprietary software"
I would love to have a link or a scan of any document from Sony that actually states this.
If that is truly their position, then my response would then be, "Does this mean you do it so that I can't get rid of those toilets in my living room? I won't want them in my living room, I don't want them in my bedroom, I don't want them in my kitchen, on my front porch, or in my den. I don't want your software in my house, and being that this is MY house (as in "I hold the deed"), I'm ordering you not only to get the ****** out, but give me MY keys to MY front door! This house is under renovation!
On getting a refund:
If getting a refund is what Zero wanted, then congratulations to him. If a refund is what you want, then good luck. Do you think Sony will reimburse you for the time you've wasted with it as well? Just a thought.
I'm personally not interested in a refund. I simply want what is rightfully mine.
In fact, if this doesn't get resolved (or the tablet bricks in the process) maybe I'll take it skeet shooting and upload the video. It will at least be entertaining, and the upside to it would be that it couldn't be refurbished and imposed on yet another vict... er... I mean customer.
Final thoughts:
In the end, if Sony will not honor their sales by actually relinquishing the ownership of the hardware that they sell to the person holding the bill of sale, then at the very LEAST, they should start placing on their products warnings labels for future potential customers, enabling them to understand what they are actually buying, and what they are actually NOT buying -- Some type of "Brooklyn-Bridge" or "Bully" Buyer-beware warning should suffice, I think. If they do not do this, then I can definitely foresee customers being forced to go before a judge in order to actually take ownership of the property that they have purchased -- and that CAN'T be good for business. (Just sayin')

Sony xperia z2 tablet

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